Payment problem

nonameturk · 2017-03-06

I bought premium account with gift card however, it says you have a problem about payment.

KatesHere · 2017-03-06

Hey there @nonameturk, welcome to the community!

That's not good. Do you see an error message? You should check this support site article here, it offers some important FAQ on Spotify gift cards.

Let me know if that was helpful!

K

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nonameturk · 2017-03-09

I can see the receipt.

KatesHere · 2017-03-09

Hey again!

That's odd. In your account page, can you check your subscription status? Since you've got the receipt, it should come up as Premium.

Let me know 🙂

K

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Treat others the way you want to be treated!
I can help in english, français or ελληνικά
Follow me on Spotify | What is a Community Star? Join us!

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