Unlinked Facbook and my playlists and saved albums are gone

[12161888716]

Hi. I unlinked Spotify from my Facebook, and now my playlists and saved albums are gone. Anyway to get those back? I've tried relogging in through Facebook and through my username: 12161888716

Thanks!

[Peter__]

If you disconnected by deleting the Spotify app on your Facebook profile, you will have created a duplicate account as that essentially deletes your login detaisl. I would suggest that you get in touch with Spotify support directly so they can assist you further with this. There are several ways to get in touch!

If you have Twitter, following and dropping a Tweet to @SpotifyCares (English), @SpotifyAyuda (Spanish) or @SpotifyAjuda (Portuguese) is often the fastest way to get a reply and they can deal with the majority of issues excluding payment/billing issues.

Alternatively, you can email them (in any language) using the online contact form. There is also a special contact form if you can't remember your login details or the email address on your account is incorrect. The contact form support team should be able to handle absolutely any issue you are having!

When getting in touch via the contact forms, if you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the support agents will get back to you as soon as possible.