Announcements

Help Wizard

Step 1

NEXT STEP

Various problems

Various problems

It happens often when I select a song, that it doesn't work, or sometimes when a song is already playing and I touch the pause symbol it doesn't stop at all. And more, even if I'm having great internet connection and I'm searching or selecting a song to play the app tells me that I have to check again when I'm online. This is really messed up

Reply
1 Reply

Hey @Anton771, help's here. 

 

Sounds like your app is having some issues. We suggest that you reinstall the app with the steps provided here

 

If that doesn't work, try switching network connections and see if it helps. 

 

If not, let us know your device and OS, and send us a screenshot and we'lll have a closer look. 

 

Keep us updated 🙂

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random