Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Verify your premium family account

Verify your premium family account

.. thats an e-mail I got from spotify.
Well, I created a premium family account with 5 other users. One of them registered himself wrong (different livingadresse as mine).

Spotify told me I have to verfiy my account and if they don't hear anything from me for the next 7 days, they going to remove my premium account.

What do I have to do?
Yours Armin
Reply
1 Reply

In the email, did they tell you what you had to do to verify the account?  If not, I would recommend contacting Spotify support on Twitter at @SpotifyCares.  If you provide them with enough verifiable information, there should be no problem with your family account.


Was my response helpful?
Please like it and accept it as a solution!

Suggested posts