Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Waiting for verification, play count

Waiting for verification, play count

Hi guys,

I applied to get verified as an artist a few weeks ago, I'm still waiting for it. 
How long does it commonly take these days?
The other thing is that I already have two songs uploaded by record labels that I'm signed to, and these songs are just linked to a random artist profile. I managed to get one of the songs placed into a quite popular playlist (around 20.000 followers) and the play count on the song still displays <1000 plays which I think it's impossible. The playlist owner also mentioned that songs that are placed on the list usually easily reach 15.000 plays only coming from that playlist. Why hasn't the play count been updated?
I guess the song was placed on the playlist almost 2 weeks ago.

Thanks for your help!
Lost In Time

Reply
2 Replies

Hey @wegotlostintime,

 

Thanks for coming to the Community.

 

If you've applied for verification/Spotify for Artists access, you should hear back soon don't worry.
If you've still not heard in a couple of weeks, you might want to give them a shout via the contact form to check you added enough info for them to check the request.

 

It sounds like your second question's one for the Artist Support team too.

 

Here's where you can reach them: https://artists.spotify.com/contact.

 

They should be able to help you more 🙂

 

Thanks.

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Thanks for your help!

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random