We are currently not able to redeem this code

[Esenese]

Yesterday I bought a code in a store and when I tried to upgrade this was the message I got... I´ve tried atleast 5 times...

[user-removed]

I filled the fields and the spotify Case is # 00300502:

[Cj]

We are currently not able to redeem this code NOT WORKING!

[Cj]

The new code is not working..same thing

[martinholthe]

same problem,sent pm,hurryyy

[user-removed]

anddd the problem continued..  😕

[Cj]

The new code is not working..same thing

[wgustafsson]

I've sent the code! 🙂

[David]

wgustafsson - Couldn't seem to locate your email

Cj - Weird. I sent you an email again, could you reply to that so we can keep a more focused thread on this via email?

victorlazari - Your email has been replied to. I'd need to code to proceed.

martinholthe - Don't see anything wrong with the code, but I'll respond to your email shortly.

I'm starting to think there is something a little more widespread here. We've got our team of top Payments men looking into it.

[user-removed]

David I've sent an email for you with code.

Tks

[martinholthe]

the wont work, i dont know anything more, reply at martin.holthe.94@gmail.com

[wgustafsson]

i sent it again, and send everything to (Snip! - Mod) because i just changed it 🙂 

[David]

Cool, got it. Just removed your email from your post for the time being, to stop any would be spammers.

[hellodanzi]

Just e-mailed my code

[hellodanzi]

Do you got my code?

[hellodanzi]

Done, you got it?

[Cj]

I havent got any e mail now

[martinholthe]

me neither

[hellodanzi]

Not me either..

[hellodanzi]

Seriously, no answer. Help us out!

[David]

Hey guys,

We think this may be a problem with the redeeming process, rather than the codes themselves. We've got Top Men on the case, and hopefully we'll have an update soon. No need to send any further emails at the moment 🙂