We're experiencing some issues with the 2023 Wrapped experience. More info here.

Help Wizard

Step 1


Why does my old password work?

Why does my old password work?

Hey! There are someone on my spotify account all the time, and I don't know how I can change my password. I have changed my password a million times, but the my old password still works! I really don't know what to do!!

1 Reply

Hi Hanna - First of all, I can remove any users currently signed into your Spotify account. 


Secondly, since your Facebook is linked to your 'hannaep' account, you sign in one of two ways:


1. With your 'hannaep' username and Spotify password

2. With your Facebook email and password


This means you could essentially have two passwords, depending on the username you're using (hannaep or your FB email). I recommend changing both your Spotify password and FB password for extra security. 



Suggested posts