Why is my listening time over?

[trumpetare]

I was just trying to listen, but Spotify tells me, that my 10 hours of listening times is ended. But how? I havent listened this month for that long, and one more thing. ITS A NEW MONTH so why isnt it  reseted? So I hope i get answers to these two questions:

1. Why is my listening time of 10 hours over when I defenately not hav been listening for that long last month?

2. Its July now, so why isnt the account reseted?

[Richard]

The 10 hours of listening each month isn't allocated according to the calendar months, but simply from the date you started your account.

So if you started on a tuesday for instance, you'll get an extra 2.5 hours each tuesday - regardless of the actual date.

I hope that clears things up a bit.