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Won't let me buy premium

Won't let me buy premium

I use my iPhone for Spotify and usually it works fine but a few ago my premium ended because my iTunes account had no money, so I got an iTunes card but now when I go to settings in the Spotify app and select account I can usually just click where it says subscription free but it just doesn't do anything. Please help me this is becoming very frustrating
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3 Replies

Few days ago***

Hi @ccaa42,

 

If you follow the steps in this link I guess you'll solve your issue.

 

Let me know if you need further help 🙂

BittencourtSpotify Star
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Hey @ccaa42

 

Right now subscriptions can not be purchased through the iOS app (via iTunes) until July. In the past during Spotify's introduction offer, users would accidentally subscribe through the app instead of the website causing a lot of confusion. This decision was made to make the offer go more smoothly. Sorry for the inconvenience.

 

You can still subscribe to premium via http://spotify.com/premium

 

Tweet from Spotify support on Twitter:

 

"During our Intro Offer, in-app purchases are not available. Get started with Premium at http://spoti.fi/1qSoQB4"

 

https://twitter.com/SpotifyCares/status/735442901442908160

MattSudaSpotify Star
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Note: I'm not a Spotify employee.

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