Wrong email address, no access to my account yet regular payments continue

[AlexandraLambo]

When I originally suscribed to my spotify account, I entered, by mistake, an email address that was wrong, in fact, mispelt by one letter. But I set up payment. Now I want to cancel that payment but have no way of geting into my account again as obviously I have no access to that email address. Help, I want to cancel the payment.

[reactreality101]

Hi! This sound like a problem for the Spotify staff.

Try contacting them through this link: https://support.spotify.com/us/contact-spotify-support/?contact

If you get an automated reply email telling you to check the Knowledgebase or the Spotify Community, you need to reply back to it, even if it's from a no-reply address. Spotify Support usually replies within 24-48 hours.

(Note: this link is for the U.S only, but you can find a similar website online for your country if needed)

You can also contact the staff through social media @SpotifyCares

Let me know how it goes!