Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Spotify Star
2024-08-20 3:38:03 PM
2024-12-10 12:26:34 AM
Meghanleegill
Casual Listener
8911 Views
1 replies
9 likes
Security

8911 Views
1 replies
9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
2 weeks ago
g2_gdlm
Casual Listener
479930 Views
979 replies
111 likes
Account

479930 Views
979 replies
111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1210399 Views
119 replies
117 likes
Account

1210399 Views
119 replies
117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
2024-12-23 3:53:03 PM
Joan
Moderator
120550 Views
72 replies
12 likes
Account
Login
Premium

120550 Views
72 replies
12 likes

Can't Log In, Cancelling Premium

PlanFree/PremiumCountry NL My Question or Issue Hey guys, I really need some help. A month or 2 ago my phone crashed, so bad that I had to throw it away. The problem is that i had a premium account on that phone which was logged in 24/7, what made me...

_64yf-dl0qm5a
Newbie
Plan Free/Premium Country NL My Question or Issue Hey guys, I really need some help. A month or 2 ago my phone crashed, so bad that I had to throw it...
2018-06-21 3:09:02 PM
2018-06-21 9:09:33 PM
LordRollin
Community Legend
525 Views
1 replies
0 likes
Account
Login
Premium
Unlimited

525 Views
1 replies
0 likes

My account info got leaked, my account got upgraded

PlanPremium familyCountry Norway DeviceSamsung S5 Operating SystemAndroid 6? My Question or IssueI've been harrassing the people who have logged into my account and i would like to continue to do so. But would anyone please degrade my account to prem...

jr-n4bmn_gyfd
Newbie
Plan Premium family Country Norway Device Samsung S5 Operating System Android 6? My Question or Issue I've been harrassing the people who have logged into my ac...
2018-06-21 7:41:19 PM
2018-06-21 8:21:04 PM
Maxim
Spotify Star
546 Views
1 replies
0 likes

546 Views
1 replies
0 likes

Superuser Contribution Last.fm doesnt scrobbles

PlanPremiumCountryCzech republic DeviceNotebookOperating System Windows 10 My Question or IssueHello. I have problem with scrobbling from Spotify. My last scrobbled track is from 15th May, but i am listening music on Spotify. I can see in Library on ...

6y-t0po_ftzk9
Newbie
Plan Premium Country Czech republic Device Notebook Operating System Windows 10 My Question or Issue Hello. I have problem with scrobbling from Spotify. My last s...
2018-06-01 7:49:59 PM
2018-06-21 7:36:54 PM
skot11
Newbie
673 Views
2 replies
0 likes

673 Views
2 replies
0 likes

Superuser Contribution Account hacked

I got hacked and I think I got rid of the hacker but now I have all these suggestions for hardcore gangster rap that I don’t want in my Spotify. How do I get rid of these suggested artists and playlists?

Alex1597
Newbie
I got hacked and I think I got rid of the hacker but now I have all these suggestions for hardcore gangster rap that I don’t want in my Spotify. How do I get rid of these suggested artists and playli...
2018-05-29 12:55:20 AM
2018-06-21 5:14:47 PM
Melody
Spotify
857 Views
3 replies
0 likes

857 Views
3 replies
0 likes

Solved!! Payment problem

Now i get yearly preminum account 2 days ago. (App did not suggest monthly membership.)And spotifty take the money from my credit card.Today? I cant listen the music, It says please upgrade your account to preminum.(Actually i forget, 2 days ago i pa...

oktaybogaz
Newbie
Now i get yearly preminum account 2 days ago. (App did not suggest monthly membership.) And spotifty take the money from my credit card. Today? I cant listen the music, It says please upgrade ...
2018-06-21 8:55:22 AM
2018-06-21 4:45:23 PM
hughbetcha86
Gig Goer
738 Views
1 replies
0 likes

738 Views
1 replies
0 likes

Solved!! All my playlists removed

PlanPremium Country UkDevice(iPhone 5s and iPad Operating System(iOS 10 My Question or Issue This morning I opened my Spotify app on my iPhone to find a message saying I had synced too many devices and so playlists would be removed from my iPhone. I ...

Eleanorwatson16
Casual Listener
Plan Premium Country Uk Device (iPhone 5s and iPad Operating System (iOS 10 My Question or Issue This morning I opened my Spotify app on my iPhone to find a m...
2018-06-21 9:54:55 AM
2018-06-21 4:44:25 PM
Loxer
Community Legend
605 Views
3 replies
0 likes
Account
Premium
Subscription

605 Views
3 replies
0 likes

account trouble

PlanPremiumCountry australiaDevicesamsung s8Operating Systemandroid My Question or IssueI have had spotify on my s8 for almost a year now and have not had any trouble with it until an hour ago. My account would not load nor would my music, so i googl...

tqd1wa7-_jqd2
Casual Listener
Plan Premium Country australia Device samsung s8 Operating System android My Question or Issue I have had spotify on my s8 for almost a year now and have not had any trouble wi...
2018-06-21 3:01:08 PM
2018-06-21 4:02:17 PM
TRBW
Casual Listener
353 Views
1 replies
0 likes
Account
Other
Premium

353 Views
1 replies
0 likes

Solved!! Cannot Connect Spotify to Facebook

I am having an issue connecting my Spotify account to Facebook. When I click "connect to Facebook a login window opens, the window is visible when I press ALT TAB on my keyboard however it does not appear on the screen so I cannot login and connect t...

mattjames587
Music Fan
I am having an issue connecting my Spotify account to Facebook. When I click "connect to Facebook a login window opens, the window is visible when I press ALT TAB on my keyboard however it does not a...
2018-06-19 2:51:48 PM
2018-06-21 3:36:09 PM
calinn
Composer
1279 Views
7 replies
0 likes
Account

1279 Views
7 replies
0 likes

account not working

PlanPremiumCountry australiaDevicesamsung s8Operating Systemandroid My Question or IssueI have had spotify on my phone for almost a year and it was working perfectly fine until an hour ago where nothing would load. So i googled what to do and was tol...

tqd1wa7-_jqd2
Casual Listener
Plan Premium Country australia Device samsung s8 Operating System android My Question or Issue I have had spotify on my phone for almost a year and it was working perfectly fin...
2018-06-21 2:54:09 PM
2018-06-21 3:00:45 PM
Loxer
Community Legend
952 Views
1 replies
0 likes

952 Views
1 replies
0 likes

change country option

Country maltaDevicesamsung Operating Systemandroid My Question or Issue I am tryinf to change the country but it is not allowing me to change, it is not even giving em the option

-tvriw_rbfudk
Casual Listener
Country malta Device samsung Operating System android My Question or Issue I am tryinf to change the country but it is not allowing me to change, it...
2018-06-21 12:18:05 PM
2018-06-21 2:00:06 PM
Maxim
Spotify Star
417 Views
3 replies
0 likes

417 Views
3 replies
0 likes

Connection with Facebook does not work!

PlanPremiumCountry: Belgium Device(Samsung Galaxy 7)Operating System(Windows 10) My Question or IssueHi, my connection with Facebook does not work.I have already restarted my account several times, nothing helps.Also the music that spotify recommends...

user-removed
Visitor
Plan Premium Country: Belgium Device (Samsung Galaxy 7) Operating System (Windows 10) My Question or Issue Hi, my connection with Facebook does not work. I have already resta...
2018-06-20 11:26:15 AM
2018-06-21 11:38:04 AM
teo13g
Roadie
807 Views
6 replies
0 likes
Premium

807 Views
6 replies
0 likes

[Partnerships] Spotify on Apple Watch

Ich habe Spotify Premium für 3 monate fur 0,99 € bestellt, aber weder eine Mail bekommen noch ist in meinem Konto zu sehen, dass ich Premium habe. Wenn ich den Vorgang inklusive Eingabe der Zahlungsvariante wiederhole, kommt leider die Meldung, dass ...

fo_ux4sg7-edc
Newbie
Ich habe Spotify Premium für 3 monate fur 0,99 € bestellt, aber weder eine Mail bekommen noch ist in meinem Konto zu sehen, dass ich Premium habe. Wenn ich den Vorgang inklusive Eingabe der Zahlungsv...
2018-06-21 10:26:14 AM
2018-06-21 11:34:05 AM
7d_5mdc5-m9ix
Newbie
591 Views
1 replies
0 likes

591 Views
1 replies
0 likes

Deleted playlist

PlanFree to PremiumCountry USDeviceiphone 7 My Question or IssueHi, i recently purchased the $.99 premium for 3 months deal, but it wasn’t showing up on my app. i figured if i logged out and then logged back in it might show up, however when i logged...

3u8y38t_-tfl5
Newbie
Plan Free to Premium Country US Device iphone 7 My Question or Issue Hi, i recently purchased the $.99 premium for 3 months deal, but it wasn’t showing up on my app. i fi...
2018-06-21 3:51:41 AM
2018-06-21 10:06:38 AM
Loxer
Community Legend
603 Views
2 replies
0 likes

603 Views
2 replies
0 likes

Please help...Hacked

So i have had this issue and this SPOTIFY cant seem to help me without my Email THAT HAS BEEN HACKED, only way i can accses my account is via Facebook, but you cant cancel your payment method, you cant contact customer support without an email and fo...

bz5i-oksw_tmu
Newbie
So i have had this issue and this SPOTIFY cant seem to help me without my Email THAT HAS BEEN HACKED, only way i can accses my account is via Facebook, but you cant cancel your payment method...
2018-06-21 7:51:20 AM
2018-06-21 10:03:18 AM
Loxer
Community Legend
703 Views
2 replies
0 likes
Account
Login
Security
Subscription

703 Views
2 replies
0 likes

Issue with unknown music appearing

Since the introduction of Spotify devices my account is being messed around by the following- 1. Keeps stopping playback to tell me devices are available. I've not connected any, I'm not on a network it's randomly in the middle of nowhere on a bus or...

8g-rctqj_raad
Newbie
Since the introduction of Spotify devices my account is being messed around by the following- 1. Keeps stopping playback to tell me devices are available. I've not connected any, I'm n...
2018-06-20 7:00:53 PM
2018-06-21 9:57:18 AM
Loxer
Community Legend
621 Views
1 replies
0 likes
Account
Premium
Security

621 Views
1 replies
0 likes

Cancel Old Account

PlanFree/PremiumPremiumCountry USADeviceSamsung Galaxy 9 Operating System My Question or IssueGot a new phone and was logged out of my premium account. I dont remember the passwords to the account nor do I remember the password to the email I used fo...

_j8l-ykztxl1q
Newbie
Plan Free/Premium Premium Country USA Device Samsung Galaxy 9 Operating System My Question or Issue Got a new phone and was logged out of my premium account. I ...
2018-06-20 9:49:46 PM
2018-06-21 8:38:00 AM
calinn
Composer
519 Views
1 replies
0 likes

519 Views
1 replies
0 likes

Somebody is using my account even after i change password and force them out.

PlanPremiumCountry NorwayDevicePC, samsung 7sOperating SystemAndriod, windows My Question or Issue My music stops all the time saying there are another user playing on this account. I've change password twice and tried forcing them out. Who is using ...

weholt
Newbie
Plan Premium Country Norway Device PC, samsung 7s Operating System Andriod, windows My Question or Issue My music stops all the time saying there are another us...
2018-06-21 8:00:16 AM
2018-06-21 8:24:50 AM
Maxim
Spotify Star
502 Views
1 replies
0 likes

502 Views
1 replies
0 likes

Following a blank playlist?

PlanPremiumCountry USADevice(PC)Operating System(Windows 10) My Question or Issue I've starting following a playlist but I've never seen it before it just popped up today on my list. Is it possible that someone could be on my account? Playlist URL:ht...

Jwtc2K
Newbie
Plan Premium Country USA Device (PC) Operating System (Windows 10) My Question or Issue I've starting following a playlist but I've never seen it before it just p...
2018-06-21 1:41:26 AM
2018-06-21 6:38:36 AM
Maxim
Spotify Star
839 Views
1 replies
0 likes
Other

839 Views
1 replies
0 likes

Superuser Contribution Mi aplicacion en Android no funciona

Plan Premium en Monterrey, Mexico.Dispositivo: Moto Z PlaySistema Operativo: Android 7.1.1Mi problema es que, al abrir la aplicacion en mi android se queda la pantalla en **bleep** sin hacer nada, posteriormente me aparece la leyenda "Spotify no resp...

-8sjy8_4xscnw
Newbie
Plan Premium en Monterrey, Mexico. Dispositivo: Moto Z Play Sistema Operativo: Android 7.1.1 Mi problema es que, al abrir la aplicacion en mi android se queda la pantalla en **bleep*...
2018-06-19 7:14:39 PM
2018-06-21 2:56:28 AM
JulianA_Bogota
Roadie
2019 Views
1 replies
1 likes
Account
Login
Premium

2019 Views
1 replies
1 likes

Superuser Contribution Music Videos

PlanPremiumCountryCanada DevicePixel My Question or IssueGive me the option to turn to videos off in playlists or at least make it so they don't play when the phone is in lock screen. Such a dumb option to force on to people who just want to listen t...

cpeter17-ca
Newbie
Plan Premium Country Canada Device Pixel My Question or Issue Give me the option to turn to videos off in playlists or at least make it so they don't play when the phone ...
2018-06-19 6:02:54 PM
2018-06-21 2:55:45 AM
JulianA_Bogota
Roadie
1805 Views
1 replies
0 likes

1805 Views
1 replies
0 likes

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