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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
80631 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
654674 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
735308 Views
18 replies
29 likes
Hello, I'd like to delete my Facebook account, however a friend warned me I would loose all my music on Spotify. Is there a way to do this without loosing all my music? Thanks!
Hello, I'd like to delete my Facebook account, however a friend warned me I would loose all my music on Spotify. Is there a way to do this without loosing all my music? Thanks!
Community Legend
349 Views
1 replies
0 likes
Hi, I have updated my subscription from a single user ($10 to a family plan $15) but I am not sure why when I am trying to listen to music and my wife is listening at the same time I get the notification on my phone that "you are listening on...{my w...
Hi, I have updated my subscription from a single user ($10 to a family plan $15) but I am not sure why when I am trying to listen to music and my wife is listening at the same time I get the...
Composer
1126 Views
1 replies
0 likes
For the past few weeks, I've encountered problems with Spotify resetting my user settings. I've used Spotify on laptop (windows 10) & my phone (iphone 5s) for 2+ years with no issue like this. All of a sudden, it will forget my settings for last.fm o...
For the past few weeks, I've encountered problems with Spotify resetting my user settings. I've used Spotify on laptop (windows 10) & my phone (iphone 5s) for 2+ years with no issue like this. Al...
Casual Listener
6332 Views
11 replies
3 likes
Hi EveryoneI have to reset my password every time when I want to login to my account. I use spotify app on windows, an android tv and a phone. If I click on the reset link it will be opened by chrome, I reset the password and I reset the device passw...
Hi Everyone I have to reset my password every time when I want to login to my account. I use spotify app on windows, an android tv and a phone. If I click on the reset link it will be opened by chro...
Not applicable
517 Views
2 replies
0 likes
Bonjour, cela fait plusieurs jours que je ne vois plus d'activité de mes amis. J'ai fais la dernière mise à jour et toujours rien.j'ai tout essayé et ca fait la même chose à un de mes amis. Il a aussi tout essayé et rien. Lui il ne voit pas ces amis ...
Bonjour, cela fait plusieurs jours que je ne vois plus d'activité de mes amis. J'ai fais la dernière mise à jour et toujours rien. j'ai tout essayé et ca fait la même chose à un de mes amis. ...
Regular
4468 Views
6 replies
5 likes
HiI signed up for the free subscription but need to unsubscribe so that I can be part of the family subscription. Because my e-mail address is already linked to the free account, I can't use it to join the family one. But I can't find any way of unsu...
Hi I signed up for the free subscription but need to unsubscribe so that I can be part of the family subscription. Because my e-mail address is already linked to the free account, I can't use it to ...
Roadie
502 Views
1 replies
0 likes
I clicked the little three dots next to the song and there's no option to edit, delete, nor unlike. I swiped the song on the list to the left to remove it from the Library and it just stays there...not sure what else to do. This is a poor interface d...
I clicked the little three dots next to the song and there's no option to edit, delete, nor unlike. I swiped the song on the list to the left to remove it from the Library and it just stays ther...
Casual Listener
2981 Views
2 replies
6 likes
Hello guys, my name is Gonçalo and i'm a frequent spotify user. Yesterday i restarted my phone and basically this happened :I tried to login with my credentials (which always worked) and it didn't worked. I tried reseting my password and i forgot it ...
Hello guys, my name is Gonçalo and i'm a frequent spotify user. Yesterday i restarted my phone and basically this happened : I tried to login with my credentials (which always worked) and it didn't ...
Roadie
545 Views
3 replies
0 likes
So I just found a new playlist which I haven't created myself. "DontDeletePlease" and attached is a polite personal message. First, my account must have been hacked.Second, how is this personalised message attached to the playlist? Didn't know you co...
So I just found a new playlist which I haven't created myself. "DontDeletePlease" and attached is a polite personal message. First, my account must have been hacked. Second, how is this per...
Casual Listener
683 Views
3 replies
1 likes
Hi, I got my premium linked to an old card, but now I have a new account in a different bank. So today I got the message, that I should update my paying methods. I did so, I changed the card number and all and there was a message that I will not be c...
Hi, I got my premium linked to an old card, but now I have a new account in a different bank. So today I got the message, that I should update my paying methods. I did so, I changed the card n...
Roadie
740 Views
2 replies
0 likes
I am writing on behalf of my father, so this doesn't pertain to my account. I followed the steps on country settings to change to my current country. On the fourth step it tells me to change my subscription and to enter payment information from my ne...
I am writing on behalf of my father, so this doesn't pertain to my account. I followed the steps on country settings to change to my current country. On the fourth step it tells me to change...
Roadie
358 Views
1 replies
0 likes
Good morningWhile checking my bank statement I notice that I have a $10.91 charge from Spotify USA. The payment was posted on 5/5/18. So I figured that maybe I forgot I signed up for a trail subscription and now I was billed for premium. And I was co...
Good morning While checking my bank statement I notice that I have a $10.91 charge from Spotify USA. The payment was posted on 5/5/18. So I figured that maybe I forgot I signed up for a trail subscr...
Roadie
610 Views
1 replies
0 likes
So, my main account is made classic way, but I have another one that`s made with Facebook.The problem is: I want to delete that account made with Facebook only cuz' I can`t log in with my FB on my main account and is annoying as **bleep**.Please, if ...
So, my main account is made classic way, but I have another one that`s made with Facebook. The problem is: I want to delete that account made with Facebook only cuz' I can`t log in with my FB on m...
Roadie
556 Views
3 replies
0 likes
I have been using last.fm since march 1st and it has only just started failing for me. I see on my profile that the account is linked because it shows what music I am listening to, but when the song finishes it doesn't scrobble and just changes to th...
I have been using last.fm since march 1st and it has only just started failing for me. I see on my profile that the account is linked because it shows what music I am listening to, but when the song ...
Community Legend
1375 Views
3 replies
0 likes
I can't get in to the email that I registered my Spotify account with, so i'm not able to change the password.
I can't get in to the email that I registered my Spotify account with, so i'm not able to change the password.
Community Legend
389 Views
1 replies
0 likes
Can someone help me? Since yesterday my Spotify didn't make scroobles on Last FM. Alguém pode me ajudar? Desde ontem meu Spotify não faz scroobles na Last FM.
Can someone help me? Since yesterday my Spotify didn't make scroobles on Last FM. Alguém pode me ajudar? Desde ontem meu Spotify não faz scroobles na Last FM.
Casual Listener
9599 Views
4 replies
1 likes
Hi,I travel from the Netherlands to Belgium every week, but I live in the Netherlands. I have purchased spotify for 1 month but I can not enter my code because the locale is on Belgium while I myself am in the Netherlands. I can not change the land l...
Hi, I travel from the Netherlands to Belgium every week, but I live in the Netherlands. I have purchased spotify for 1 month but I can not enter my code because the locale is on Belgium while I myse...
Spotify Star
453 Views
1 replies
0 likes
What the F.... spotify?! Listening for years and years and suddenly without any notice you kick me out of my beloved premium account?! Why, what did I do to make you do such a thing.... Really guys.... Niles
What the F.... spotify?! Listening for years and years and suddenly without any notice you kick me out of my beloved premium account?! Why, what did I do to make you do such a thing.... Really guys.....
Casual Listener
362 Views
2 replies
0 likes
I am a premium user. Before Christmas I noticed that everytime I used spotify some song I NEVER would listen too would be playing on another device.I thought it was my sister and that her taste in music was having a weir music period. This went on fo...
I am a premium user. Before Christmas I noticed that everytime I used spotify some song I NEVER would listen too would be playing on another device.I thought it was my sister and that her taste in mu...
Community Legend
2037 Views
1 replies
0 likes
Hi My username was setup as Sophie Jane Music but when I go into my account it comes up as u3k233mmrgp9s8n9o5bze7jw0
Hi My username was setup as Sophie Jane Music but when I go into my account it comes up as u3k233mmrgp9s8n9o5bze7jw0
Community Legend
533 Views
1 replies
0 likes
