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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

89399 Views

9 replies

2 likes

Account
Login
  • 89399 Views
  • 9 replies
  • 2 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

761152 Views

18 replies

29 likes

  • 761152 Views
  • 18 replies
  • 29 likes

Username Problems

I have tried making three accounts today but everytime, the username shows up as a crazy number. How do I fix this

Newbie

I have tried making three accounts today but everytime, the username shows up as a crazy number. How do I fix this 😞

Noah

Spotify Star

644 Views

1 replies

0 likes

Account
Login
  • 644 Views
  • 1 replies
  • 0 likes

Unable to log in with username

PlanPremium I recently bought premium, for the 3 month trial for $0.99. I mainly use my phone for Spotify but I downloaded it on my iPad to have more than one devices. I forgot my password (really bad at keeping up with it... lol) and reset it. blah ...

Casual Listener

  Plan Premium      I recently bought premium, for the 3 month trial for $0.99. I mainly use my phone for Spotify but I downloaded it on my iPad to have more than one devices...

Honiebeex

Casual Listener

737 Views

2 replies

0 likes

Account
  • 737 Views
  • 2 replies
  • 0 likes

Solved!! Devices offline

Não consigo mais baixar minhas playlist, após o download uma mensagem é exibida dizendo que já tenho três dispositivos offline. Já entrei no site e removi todos os dispositivos offline e reinstalei o app, mesmo assim continua aparecendo a mensagem.O ...

Casual Listener

Não consigo mais baixar minhas playlist, após o download uma mensagem é exibida dizendo que já tenho três dispositivos offline. Já entrei no site e removi todos os dispositivos offline e reinstalei o...

JustHear

Casual Listener

691 Views

2 replies

0 likes

Account
  • 691 Views
  • 2 replies
  • 0 likes

Menu from Android Auto doesn't work when offline

PlanPremiumCountry CanadaDeviceSamsung j7 2016Operating SystemAndroid 7.0 My Question or Issue When playing spotify through android auto, if spotify is set to offline mode, the menu does not work. It gets stuck loading and just says "Getting your sel...

Newbie

Plan Premium Country  Canada Device Samsung j7 2016 Operating System Android 7.0   My Question or Issue  When playing spotify through android auto, if spotify is set to offli...

LarryLaffer

Newbie

469 Views

1 replies

1 likes

Other
  • 469 Views
  • 1 replies
  • 1 likes

Recently played artists STILL not functioning properly

I’m disappointed that Spotify has decided this issue is fixed when the function is still not working as it was before and therefore not informative. Before it would show artists played even from a playlist. Now it just shows artists that you specific...

Casual Listener

I’m disappointed that Spotify has decided this issue is fixed when the function is still not working as it was before and therefore not informative. Before it would show artists played even from a pl...

BlaMeese

Gig Goer

589 Views

1 replies

2 likes

Other
Premium
  • 589 Views
  • 1 replies
  • 2 likes

Free Account artist playlist you cant see

PlanFreeCountryUsaOperating SystemAndroid My Question or IssueSuggestion!! I use Spotify free account and since you made the new layout changes for the app a feature that I use to be able to use is gone unless I become a premium user. Artist create p...

Newbie

Plan Free Country Usa Operating System Android  My Question or Issue Suggestion!! I use Spotify free account and since you made the new layout changes for the app a feature that I use to ...

BlaMeese

Gig Goer

559 Views

1 replies

0 likes

Free
  • 559 Views
  • 1 replies
  • 0 likes

need help with disconnecting a Facebook account to a Spotify account I no longer have

PlanPremiumCountry BrazilDeviceAndroidMy Question or Issue Hi, the title pretty much describes what I need help with.I use a family plan and lost my first account ( don't remember the email and password)I switched the first account with a old one (fr...

Newbie

Plan Premium Country  Brazil Device Android My Question or Issue  Hi, the title pretty much describes what I need help with. I use a family plan and lost my first account ( don't re...

BlaMeese

Gig Goer

351 Views

1 replies

0 likes

Account
  • 351 Views
  • 1 replies
  • 0 likes

Im a premium user

Hi there I am already a premium user I am chgarged 930227 Jun 2018Spotify P067DA133A Stockholm$14.99I recently upgraded to an S9 Samsung phone and now i cannot use this service I am paying for I cannot cancel as it tells me i need to be a premium use...

Visitor

Hi there I am already a premium user I am chgarged  9302 27 Jun 2018 Spotify P067DA133A Stockholm $14.99 I recently upgraded to an S9 Samsung phone and now i cannot use this service...

BlaMeese

Gig Goer

312 Views

1 replies

0 likes

Premium
  • 312 Views
  • 1 replies
  • 0 likes

Registered brand new free account, already got someone's "Home Speaker" linked to my account!

Plan: FreeCountry: US Decided to give spotify another try, since I was getting someone else's "office speaker" in my account, so I cancelled my premium, and registered a brand new account. New email, new password, never used before online. No FB link...

Music Fan

Plan: Free Country: US   Decided to give spotify another try, since I was getting someone else's "office speaker" in my account, so I cancelled my premium, and registered a brand new account....

Maxim

Spotify Star

657 Views

5 replies

0 likes

Account
  • 657 Views
  • 5 replies
  • 0 likes

Can't change country location

PlanFreeCountry MexicoDeviceXiaomi RedmiOperating SystemAndroid My Question or Issue The option to change country or location simply won't allow me any option to change in edit profile. My account logged me out of the app too so I can't log back in. ...

Casual Listener

Plan Free Country  Mexico Device Xiaomi Redmi Operating System Android   My Question or Issue  The option to change country or location simply won't allow me any option to ch...

Loxer

Community Legend

2098 Views

5 replies

0 likes

Login
  • 2098 Views
  • 5 replies
  • 0 likes

Solved!! Missing Playlists

A few months ago someone hacked my account, and started ruthlessly deleting my playlists. Once over the initial initial horror, I was thankful to see that I could recover my playlists. Which I did.However at some point over the past month, they have ...

Casual Listener

 A few months ago someone hacked my account, and started ruthlessly deleting my playlists.  Once over the initial initial horror, I was thankful to see that I could recover my playl...

Loxer

Community Legend

562 Views

1 replies

0 likes

Account
  • 562 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Social] Find Users with similar Music

how do I find people the code I used does not work it is frustratingFreeFree/premiumcountry USA Operating System(Windows 10) My Question or Issue how do I find people the code I used does not work it is frustrating?

Songwriter

how do I find people the code I used does not work it is frustrating Free Free/premium country  USA     Operating System (Windows 10)   My Question or Issue  ...

SergioDavid

Roadie

421 Views

1 replies

0 likes

Other
  • 421 Views
  • 1 replies
  • 0 likes

Solved!! Premium password

PlanFree/PremiumCountry Device Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I recently got i new Spotify Premium account, because my last one was trough my old internet provider, today my Spotify trough my TV did not w...

Visitor

Plan Free/Premium Country   Device   Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  I recently got i new Spotify Premium account, ...

Loxer

Community Legend

1384 Views

3 replies

0 likes

Account
  • 1384 Views
  • 3 replies
  • 0 likes

Cant use facebook on Account

PlanPremiumCountry AustraliaOperating SystemWindows 10 My Question or Issue Well, years ago I logged into Spotify with a Facebook account because I was too slack to make an account, never used it and went on. Wanted to get premium today so I made a n...

Newbie

Plan Premium Country  Australia Operating System Windows 10   My Question or Issue  Well, years ago I logged into Spotify with a Facebook account because I was too slack to mak...

Loxer

Community Legend

320 Views

1 replies

0 likes

Account
Premium
  • 320 Views
  • 1 replies
  • 0 likes

Inaccessible premium account

I have an issue where there is no possible way for me to access an account which is currently on premium subscription. Its email was changed to an unknown one, and the support staff I got on chat with said the email was reset to my old one. This was ...

Newbie

 I have an issue where there is no possible way for me to access an account which is currently on premium subscription. Its email was changed to an unknown one, and the support staff I got ...

Loxer

Community Legend

368 Views

1 replies

0 likes

Account
Premium
Security
Subscription
  • 368 Views
  • 1 replies
  • 0 likes

Multiple people using my account

Not sure how but multiple people or 1 person with multiple devices has my spotify account info. Adds multiple playlists daily, changes my music while I'm listening. All other devices than MY LG G5 need to be removed. They added spotidy family as well...

Newbie

Not sure how but multiple people or 1 person with multiple devices has my spotify account info. Adds multiple playlists daily, changes my music while I'm listening. All other devices than MY LG G5 ne...

Loxer

Community Legend

642 Views

1 replies

0 likes

Account
  • 642 Views
  • 1 replies
  • 0 likes

Solved!! Merging two accounts

PlanPremiumCountryTurkeyDeviceSamsung Galaxy S8+Operating SystemWindows 10 My Question or IssueI have two Spotify accounts. One of them is connected with facebook and the other is created with my mail address. I have to merge these two accounts and w...

Visitor

Plan Premium Country Turkey Device Samsung Galaxy S8+ Operating System Windows 10   My Question or Issue I have two Spotify accounts. One of them is connected with facebook and the oth...

Loxer

Community Legend

35803 Views

1 replies

0 likes

Account
Login
Other
Premium
  • 35803 Views
  • 1 replies
  • 0 likes

Wrong email

For some reason spotify is saying that my account is attached to an email that isnt mine. I've used facebook to sign in for years. I've forgotten my password and i cant recover it without the proper email.

Newbie

  For some reason spotify is saying that my account is attached to an email that isnt mine. I've used facebook to sign in for years. I've forgotten my password and i cant recover it without the...

BlaMeese

Gig Goer

407 Views

1 replies

0 likes

Account
Login
  • 407 Views
  • 1 replies
  • 0 likes

two account

Good morning, I was subscribed two accounts, I want to cancel one of it but I did already the other account. My problem is I don't know my username and password in my other account, what will I do? Please help me to cancel.Thank you very muchJuanita ...

Newbie

Good morning,   I was subscribed two accounts, I want to cancel one of it but I did already the other account.  My problem is I don't know my username and password in my other account, wh...

BlaMeese

Gig Goer

442 Views

2 replies

0 likes

  • 442 Views
  • 2 replies
  • 0 likes

Solved!! Delete my Spotify account

Hello ,does anyone know how can I delete my Spotify account ?Thank you

Visitor

   Hello , does anyone know how can I delete my Spotify account ? Thank you 

Loxer

Community Legend

692 Views

4 replies

0 likes

Account
  • 692 Views
  • 4 replies
  • 0 likes