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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1744 Views
  • 0 replies
  • 8 likes
  • Security
  • 1744 Views
  • 0 replies
  • 8 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 446890 Views
  • 970 replies
  • 108 likes
  • Account
  • 446890 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1199431 Views
  • 119 replies
  • 116 likes
  • Account
  • 1199431 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 108559 Views
  • 72 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108559 Views
  • 72 replies
  • 11 likes

Solved!! Problema con pago para cuenta premium, doble cargo a tarjeta.

Hace unos minutos me encontraba efectuando el pago por $99.00 pesos mexicanos para la cuenta premium, la página web arrojó un error con la tarjeta o banco más sin embargo recibí en mi celular un mensaje de banamex donde me indicó que se había realiza...

  • Newbie
  • Hace unos minutos me encontraba efectuando el pago por $99.00 pesos mexicanos para la cuenta premium, la página web arrojó un error con la tarjeta o banco más sin embargo recibí en mi celular un mens...
  • javierinmx
  • Casual Listener
  • 26658 Views
  • 91 replies
  • 3 likes
  • Premium
    Subscription
  • 26658 Views
  • 91 replies
  • 3 likes

Cancelamento de assinatura premium para migração ao plano familiar

Bom diaGostaria de ajuda para saber como posso cancelar minha assinaturaMeu marido assinou o plano familiar e atualmente estamos pagando tanto ele como euGostaria de cancelar os pagamentos mensais de R$16,90Muito obrigadaCarla

  • Casual Listener
  • Bom dia Gostaria de ajuda para saber como posso cancelar minha assinatura Meu marido assinou o plano familiar e atualmente estamos pagando tanto ele como eu Gostaria de cancelar os pagamentos mens...
  • Bittencourt
  • Spotify Star
  • 17464 Views
  • 14 replies
  • 0 likes
  • 17464 Views
  • 14 replies
  • 0 likes

Confused about ranking

PremiumCountryUS DeviceiPhone 8Operating SystemiOS 10 My Question or IssueWhat is my rank, and how do I increase it?

  • Gig Goer
  • Premium Country US  Device iPhone 8 Operating System iOS 10   My Question or Issue What is my rank, and how do I increase it?  
  • DaytimeDisco
  • Gig Goer
  • 1181 Views
  • 6 replies
  • 0 likes
  • Other
  • 1181 Views
  • 6 replies
  • 0 likes

Superuser Contribution Recuperar playlist de antigua cuenta

PlanPremiumCountry España Buenas, Tengo una cuenta premium que se creó en su momento con Facebook. Ahora he cancelado la cuenta de facebook y obviamente me ha destrozado el perfil de Spotify. Según las instrucciones de Spotify, para hacerlo bien debe...

  • Casual Listener
  • Plan Premium Country  España   Buenas,   Tengo una cuenta premium que se creó en su momento con Facebook. Ahora he cancelado la cuenta de facebook y obviamente me ha destrozad...
  • Alfredo
  • Roadie
  • 3471 Views
  • 3 replies
  • 0 likes
  • 3471 Views
  • 3 replies
  • 0 likes

Spotify premium on account with deleted email and forgotten password

PlanPremiumCountryNetherlands DeviceSony Xperia XAOperating SystemAndroid 7.0 My Question or IssueI have an spotify premium account, but i don't know my password and the registrated email is deleted.. so i can't change my password or email to termina...

  • Newbie
  •   Plan Premium Country Netherlands   Device Sony Xperia XA Operating System Android 7.0   My Question or Issue I have an spotify premium account, but i don't know my passwo...
  • UrsKaczmarek
  • Casual Listener
  • 414 Views
  • 1 replies
  • 1 likes
  • 414 Views
  • 1 replies
  • 1 likes

Spotify KONTO vergessen

PlanPremiumCountry Deutschland (Germany)DeviceSamsung Galaxy S7Operating SystemAndroid My Question or Issue Habe mir letztens ein neues Konto erstellt und mir ein paar Tage später spotify Premium zugelegt. Doch ich habe mich ausgeloggt und habe keine...

  • Visitor
  • Plan Premium Country  Deutschland (Germany) Device Samsung Galaxy S7 Operating System Android   My Question or Issue  Habe mir letztens ein neues Konto erstellt und mir ein p...
  • user-removed
  • Not applicable
  • 1580 Views
  • 2 replies
  • 0 likes
  • 1580 Views
  • 2 replies
  • 0 likes

Changing Subscribtion

PlanPremium My Question or Issue : Hey guys! I am trying to resubscribe my Spotify from Facebook to e-mail address. I know how to create new and delete an old acc however my question is if there is an option to move account form FB to @. Cause I gues...

  • Newbie
  • Plan Premium   My Question or Issue : Hey guys!  I am trying to resubscribe my Spotify from Facebook to e-mail address. I know how to create new and delete an old acc however my que...
  • Loxer
  • Community Legend
  • 377 Views
  • 1 replies
  • 0 likes
  • 377 Views
  • 1 replies
  • 0 likes

Solved!! Won’t update

PlanPremiumCountry UKDeviceiphone 7 Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue All of my friends have the new Spotify update but mine is not showing up as an update, I have deleted and redownloaded the app but still ...

  • Newbie
  • Plan Premium Country  UK Device iphone 7   Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  All of my friends have the new Spotify ...
  • Loxer
  • Community Legend
  • 914 Views
  • 2 replies
  • 0 likes
  • Account
  • 914 Views
  • 2 replies
  • 0 likes

Superuser Contribution Can't connect to Facebook

Spotify Username21cqhlqf7iyqhohvaprsvjb7yPlanPremiumCountry Viet NamDeviceiPhone 6S Plus, Macbook Pro Retina Late 2013Operating SystemiOS 11, MacOS High Sierra 10.13.4 My Question or IssueI tried to link my spotify account to my facebook account, but...

  • Visitor
  • Spotify Username 21cqhlqf7iyqhohvaprsvjb7y Plan Premium Country  Viet Nam Device iPhone 6S Plus, Macbook Pro Retina Late 2013 Operating System iOS 11, MacOS High Sierra 10.13.4   ...
  • user-removed
  • Not applicable
  • 878 Views
  • 2 replies
  • 0 likes
  • 878 Views
  • 2 replies
  • 0 likes

Joining Spotify

Hello, Can anyone tell me, how I find out when I joined Spotify? 

  • Newbie
  • Hello,   Can anyone tell me, how I find out when I joined Spotify?  
  • 108 Views
  • 0 replies
  • 0 likes
  • 108 Views
  • 0 replies
  • 0 likes

Superuser Contribution 1 year subscrition but charging me twice already

My Question or Issue I subscribe last july 14,2017 a primium family plan and charge me last march and april 2018 and now you cut my subscription. I hope you guys do something for this issue. Thank you!

  • Newbie
  •     My Question or Issue  I subscribe last july 14,2017 a primium family plan and charge me last march and april 2018 and now you cut my subscription. I hope you guys do something f...
  • Melody
  • Spotify
  • 558 Views
  • 1 replies
  • 0 likes
  • 558 Views
  • 1 replies
  • 0 likes

Solved!! Changing country and payment

Hello there, I am facing difficulties to change from UK to Malaysia and the payment. I was a student in UK and now I am back to Malaysia for my training. How can change the country and payment method without losing any of my playlist and account? Ple...

  • Newbie
  • Hello there,    I am facing difficulties to change from UK to Malaysia and the payment. I was a student in UK and now I am back to Malaysia for my training. How can change the country and...
  • _78hq-loxan4q
  • Newbie
  • 413231 Views
  • 34 replies
  • 3 likes
  • 413231 Views
  • 34 replies
  • 3 likes

how do we find a user on the new spotify update?

How do i search up a user to look at their playlists on the new spotify update ?

  • Casual Listener
  • How do i search up a user to look at their playlists on the new spotify update ?  
  • Maxim
  • Spotify Star
  • 6948 Views
  • 10 replies
  • 0 likes
  • 6948 Views
  • 10 replies
  • 0 likes

Lost username & account

I can't find my email and account name. And it still takes money from my credit card. Can somebody help me?

  • Newbie
  • I can't find my email and account name. And it still takes money from my credit card. Can somebody help me?
  • Maxim
  • Spotify Star
  • 514 Views
  • 1 replies
  • 1 likes
  • Account
  • 514 Views
  • 1 replies
  • 1 likes

Superuser Contribution Premium Family

I subscribed to Premium Family ealier in the year.I checked my account yesterday and it says Spotify Free. Today when I logged in, I am getting advertisements in between songs. (Up until then it has been ad free - despite what my account says) My kid...

  • Casual Listener
  • I subscribed to Premium Family ealier in the year. I checked my account yesterday and it says Spotify Free.  Today when I logged in, I am getting advertisements in between songs. (Up until then...
  • wo6yfuk-_tql
  • Casual Listener
  • 726 Views
  • 3 replies
  • 0 likes
  • 726 Views
  • 3 replies
  • 0 likes

Superuser Contribution Need help

Today i bought Spotify premium with my friend's credit card then i use premium for 5 or 6 hours maybe then my account logout itselfs and says username or password is false. I cant reset my password too because when i click reset button it says email ...

  • Casual Listener
  • Today i bought Spotify premium with my friend's credit card then i use premium for 5 or 6 hours maybe then my account logout itselfs and says username or password is false. I cant reset my password t...
  • Alfredo
  • Roadie
  • 362 Views
  • 1 replies
  • 0 likes
  • 362 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify family disattivato

Salve, ieri il nostro account spotify family è stato disattivato senza alcun preavviso o motivazione, funziona come se fosse free. Noi paghiamo ogni 26 del mese, quindi spotify ha "rubato" i nostri soldi in questi due giorni. Non capiamo cosa sta suc...

  • Regular
  • Salve, ieri il nostro account spotify family è stato disattivato senza alcun preavviso o motivazione, funziona come se fosse free. Noi paghiamo ogni 26 del mese, quindi spotify ha "rubato" i nos...
  • Alfredo
  • Roadie
  • 473 Views
  • 1 replies
  • 0 likes
  • Account
  • 473 Views
  • 1 replies
  • 0 likes

Superuser Contribution Hello Spotify Community, i'm currently having difficulty uploading a picture

When I choose the upload option, I have tried numerous photos. When it tries to go through, it fails and says, "That file’s too small. Your image must be at least 2660x1140px.". I've resized them all to fit the standards, and even more, but it still ...

  • Casual Listener
  • When I choose the upload option, I have tried numerous photos. When it tries to go through, it fails and says, "That file’s too small. Your image must be at least 2660x1140px.". I've resized them all...
  • -n9_fo6y54f2
  • Newbie
  • 7266 Views
  • 7 replies
  • 8 likes
  • Account
  • 7266 Views
  • 7 replies
  • 8 likes

Stranger using my account

I have Spotify premium and used to have a huge music library that i builed up for years. Now just recently some person from another country started listening thorugh my account (sometimes another device was on and I could see it in my recently played...

  • Newbie
  • I have Spotify premium and used to have a huge music library that i builed up for years. Now just recently some person from another country started listening thorugh my account (sometimes another dev...
  • beachdevo25
  • Music Fan
  • 1195 Views
  • 1 replies
  • 0 likes
  • Premium
    Security
  • 1195 Views
  • 1 replies
  • 0 likes

Invalid Redirect Uri on login

PlanFreeCountryTurkeyDevicePC/Chrome BrowserOperating SystemUbuntu 16.04 My Question or IssueI am using the web app. When i try to log in it gives me an error "Invalid Redirect Uri" in a possibly oauth authorization popup. After i close the popup and...

  • Casual Listener
  • Plan Free Country Turkey Device PC/Chrome Browser Operating System Ubuntu 16.04   My Question or Issue I am using the web app. When i try to log in it gives me an error "Invalid Redire...
  • Zopieux
  • Regular
  • 3103 Views
  • 1 replies
  • 2 likes
  • Login
  • 3103 Views
  • 1 replies
  • 2 likes