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Code Error 3 (read this one, this is really complex)

Code Error 3 (read this one, this is really complex)

Hello guys, my name is Gonçalo and i'm a frequent spotify user. Yesterday i restarted my phone and basically this happened :

I tried to login with my credentials (which always worked) and it didn't worked. I tried reseting my password and i forgot it had an old email atached to it. I recovered the email which had 0 emails on it, tryed restarting my password using that email and i didn't received anything for 2 days (yes, i did double-checked the email). 

After a few trys, i decided to login through facebook and i loggined through Facebook, yet, my password was still appearing incorrect. Is there anyway i can change my password or even change my email on my account so i can login through the normal way instead of the facebook way?

Thank you very much!

Reply
3 Replies

Hey @TapZZ, welcome to the Community!

 

It sounds like you have multiple accounts. Try following these steps to find the accounts you have.

 

If your account was created through Facebook, you won't be able to unlink it. If that's the case, reach out to us on Twitter so we can transfer your tunes to a different account.

 

Hope that helps 🙂

Hey @TapZZ, welcome to the Community!

 

It sounds like you have multiple accounts. Try following these steps to find the accounts you have.

 

If your account was created through Facebook, you won't be able to unlink it. If that's the case, reach out to us on Twitter so we can transfer your tunes to a different account.

 

Hope that helps 🙂

Hey @TapZZ, welcome to the Community!

 

It sounds like you have multiple accounts. Try following these steps to find the accounts you have.

 

If your account was created through Facebook, you won't be able to unlink it. If that's the case, reach out to us on Twitter so we can transfer your tunes to a different account.

 

Hope that helps 🙂

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