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account hijacked and cancelled

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account hijacked and cancelled

Had my account hijacked this morning.  Found another device connected and after starting to go through recovery process found that my email was no longer associated wtih account.  now cannot even log in to file a support ticket.... 

 

i have spotify receipt info so I need some help getting my account back and playlists recovered

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Hey @smatchimo, welcome to the Spotify Community!

 

All you need to do is get in contact with Spotify support and their Accounts team can take a look backstage. The easiest way to contact them is by messaging SpotifyCares on Facebook or Twitter. They usually respond within 48 hours!

Please let me know if you need help with anything else 🙂

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Marked as solution

Hey @smatchimo, welcome to the Spotify Community!

 

All you need to do is get in contact with Spotify support and their Accounts team can take a look backstage. The easiest way to contact them is by messaging SpotifyCares on Facebook or Twitter. They usually respond within 48 hours!

Please let me know if you need help with anything else 🙂

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