account is already registered with my email address

[minesbl]

I tried to change my country but I can't because it says that another account is already registered with my email address. What should I do?

[kbrooksc · Accepted solution]

go to your profile page - https://www.spotify.com/account/profile/ and see if it lets you change it there. If that doesn't work, you may need to check and make sure you don't have it tied to your facebook.

If all else fails, give the contact form a shot for Spotify Support - https://www.spotify.com/us/about-us/contact/contact-spotify-support/?contact

[minesbl]

I have it tied to my facebook... what should I do? 😕

[Joe]

Use your facebook login as normal and follow the steps here to change your country.

[minesbl]

I tried but I couldn't because it says that another account is already registered with my email address...

[Joe · Accepted solution]

You may have two accounts in that case. Use the contact form linked above and the spotify team will help.