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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

80489 Views

9 replies

2 likes

Account
Login
  • 80489 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

654119 Views

13 replies

4 likes

Account
  • 654119 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

734608 Views

18 replies

29 likes

  • 734608 Views
  • 18 replies
  • 29 likes

Two Emails?

Hi guys at Spotify, I've been having some problems recently with my email. Currently, my account bjl94 is registered to one email. I don't like getting my spotify emails on this email because I use it for school. I tried to switch it over to my perso...

Newbie

Hi guys at Spotify, I've been having some problems recently with my email. Currently, my account bjl94 is registered to one email. I don't like getting my spotify emails on this email because I use i...

Josh

Community Legend

219 Views

1 replies

0 likes

Account
Login
  • 219 Views
  • 1 replies
  • 0 likes

Changed tumblr URL, it's still posting to my old one?

Long story short, I changed my tumblr URL but hoarded my old one (because, knowing me, I'll still give people my old one for about a year), and today, while trying to share a track to my tumblr, it posted it to the hoarded URL instead of my new one. ...

Newbie

Long story short, I changed my tumblr URL but hoarded my old one (because, knowing me, I'll still give people my old one for about a year), and today, while trying to share a track to my tumblr, it p...

Peter__

Community Legend

1076 Views

1 replies

0 likes

Other
  • 1076 Views
  • 1 replies
  • 0 likes

Buttons greyed out

The "remove from playlist" option is greyed out, and these tracks ARE NOT starred or local.. How do i delete them??

Newbie

The "remove from playlist" option is greyed out, and these tracks ARE NOT starred or local.. How do i delete them?? 

Peter__

Community Legend

1138 Views

2 replies

0 likes

  • 1138 Views
  • 2 replies
  • 0 likes

no internet connection

I have reinstalled and did all that. Still tells me no internet. I have internet.

Newbie

I have reinstalled and did all that. Still tells me no internet. I have internet.

Josh

Community Legend

220 Views

1 replies

0 likes

  • 220 Views
  • 1 replies
  • 0 likes

Spotify kicked me off and now when i sign in im a free user and playlists all gone

I've had spotify for a long time and it always worked. Just 2 weeks ago I got premium and everything worked. Today, I go to log on and it says i need to connect to fb and im a free user and all my playlists are gone. Does anyone know what happened? I...

Visitor

I've had spotify for a long time and it always worked. Just 2 weeks ago I got premium and everything worked. Today, I go to log on and it says i need to connect to fb and im a free user and all my pl...

Peter__

Community Legend

464 Views

1 replies

0 likes

  • 464 Views
  • 1 replies
  • 0 likes

Deleting an account

I would like to Delete my Spotify account as i never use it and my 30 days free trial ends tomorrow.

Casual Listener

I would like to Delete my Spotify account as i never use it and my 30 days free trial ends tomorrow. 

Peter__

Community Legend

418 Views

3 replies

0 likes

Account
  • 418 Views
  • 3 replies
  • 0 likes

Got Spotify Premium via Vodafone Red Plan but account is linked to deleted facebook account.

The big problem I'm having now is that the account was linked to my Facebook account which I no longer use and has since been deactivated and deleted. It will no longer let me log on as it seems any account that was linked to FB is governed by FB. I ...

Casual Listener

The big problem I'm having now is that the account was linked to my Facebook account which I no longer use and has since been deactivated and deleted. It will no longer let me log on as it seems any ...

Peter__

Community Legend

582 Views

4 replies

0 likes

Account
Login
Premium
Unlimited
  • 582 Views
  • 4 replies
  • 0 likes

Misspelled password when using disposable email

Hello! I wanted to try out spotify with the 30-days free premium offer, so I created an account and entered my paypal info in it to receive the trial. I used a 10-minute disposable email because I use my real email for private and work messaging only...

Newbie

Hello! I wanted to try out spotify with the 30-days free premium offer, so I created an account and entered my paypal info in it to receive the trial. I used a 10-minute disposable email because I us...

Peter__

Community Legend

1099 Views

1 replies

0 likes

  • 1099 Views
  • 1 replies
  • 0 likes

Is it possible to renew my premium before the end of my active premium?

Hello. I've premium account valid until 21.02.14 Is it possible to renew my premium before the end my active premium? I've question. If I'll bought code for 1 year, and activate code on my account. I'll lose my remaining month in subscription? Thank ...

Composer

Hello.   I've premium account valid until 21.02.14 Is it possible to renew my premium before the end my active premium? I've question. If I'll bought code for 1 year, and activate code on ...

Peter__

Community Legend

839 Views

1 replies

0 likes

Account
Premium
Subscription
  • 839 Views
  • 1 replies
  • 0 likes

Premium doesn't work

I payed for premium about an hour ago, and when I try to play a song it still just plays the shuffle mode..
I've had this account for a while, but didn't pay for a while, so now that I tried to get back my premium it doesn't work. There were no probl...

Newbie

I payed for premium about an hour ago, and when I try to play a song it still just plays the shuffle mode.. <br>I've had this account for a while, but didn't pay for a while, so now that I trie...

Joe

Community Legend

210 Views

1 replies

0 likes

Premium
  • 210 Views
  • 1 replies
  • 0 likes

Artist "Chef'Special" can't be found anymore

Hey! A dutch artist named chef'special added his newest album somewhere last week. Since then opening his profile results in an error message: "Artist not fuond. We can't seem to find any music by this artist. Please try another search". Streaming th...

Music Fan

Hey!   A dutch artist named chef'special added his newest album somewhere last week. Since then opening his profile results in an error message: "Artist not fuond. We can't seem to find any ...

Peter__

Community Legend

496 Views

4 replies

0 likes

Free
Other
  • 496 Views
  • 4 replies
  • 0 likes

Solved!! Dynamic playlists - offline available

Hi, following situation: I am following the "Top Tracks in Germany" playlist from Spotifiy. This PL is changed from time to time. I made this PL offline available on my smartphone. When this PL is changed by the owner... a) will the new tracks be dow...

Regular

Hi,   following situation: I am following the "Top Tracks in Germany" playlist from Spotifiy. This PL is changed from time to time. I made this PL offline available on my smartphone. ...

Peter__

Community Legend

855 Views

7 replies

0 likes

Subscription
  • 855 Views
  • 7 replies
  • 0 likes

permium account missing

I have a premium account and everything is missing on mac and Iphone. didn't work to reinstall spotify or playlists???? Help??

Visitor

I have a premium account and everything is missing on mac and Iphone. didn't work to reinstall spotify or playlists???? Help??  

Sam

Spotify

238 Views

2 replies

0 likes

  • 238 Views
  • 2 replies
  • 0 likes

Solved!! paying for premium

So im paying for premium every month but im not getting premium package. Ive tried logging in and out. My phone only allows me to shuffle songs with ads. But my ipad lets me pick songs but still has ads and no other features the premium gets you. Ple...

Casual Listener

So im paying for premium every month but im not getting premium package. Ive tried logging in and out. My phone only allows me to shuffle songs with ads. But my ipad lets me pick songs but still has ...

user-removed

Not applicable

1306 Views

9 replies

0 likes

Premium
  • 1306 Views
  • 9 replies
  • 0 likes

I just reinstalled spotify on my Android phone and now it won't login via facebook

I was having some issues on my phone (Samsung Galaxy S3) after the latest Android update where spotify premium kept randomly stopping after a couple of minutes. I uninstalled it, then reinstalled it, but now when I tried to select "Login with faceboo...

Newbie

I was having some issues on my phone (Samsung Galaxy S3) after the latest Android update where spotify premium kept randomly stopping after a couple of minutes. I uninstalled it, then reinstalled it,...

Peter__

Community Legend

247 Views

1 replies

0 likes

Login
Premium
  • 247 Views
  • 1 replies
  • 0 likes

I've forgotten my email for the account!

I let my nephew subscribe to premium with my card and his phone got broken therefore no use for spotify however I would like to subscribe to it on my phone.. first I need to cancel it or move it to my email only problem is the only proof I have over ...

Newbie

I let my nephew subscribe to premium with my card and his phone got broken therefore no use for spotify however I would like to subscribe to it on my phone.. first I need to cancel it or move it to m...

Peter__

Community Legend

302 Views

1 replies

0 likes

  • 302 Views
  • 1 replies
  • 0 likes

Duplicate account - please help delete

Hello,Last night I was attempting to separate my facebook account from my spotify account and thought I'd be clever and removed the spotify app from my facebook account. When I couldn't access my spotify account I reloaded the app but all this did wa...

Casual Listener

Hello, Last night I was attempting to separate my facebook account from my spotify account and thought I'd be clever and removed the spotify app from my facebook account. When I couldn't access my s...

littlemorepork

Casual Listener

453 Views

4 replies

0 likes

Account
  • 453 Views
  • 4 replies
  • 0 likes

Account mix iPad..

grrrrrr I have a very frustrating problem. I bought an iPad for my mom and I made her an spotify account. But I think also logged in once because I was having a nap with the iPad. So this is the problem: when I logged in on my personal PC, with my fa...

Newbie

grrrrrr   I have a very frustrating problem. I bought an iPad for my mom and I made her an spotify account. But I think also logged in once because I was having a nap with the iPad.  ...

Peter__

Community Legend

198 Views

1 replies

0 likes

  • 198 Views
  • 1 replies
  • 0 likes

I gotta know why sounds soooo awesome!

Okay how the heck do you produce such bad-ass sound ?!? Over 3G even !?! Really, i want to know! I have purchased the same exact songs, played thru the same device (iPhone) thru the same sound system (AppleTV & stereo receiver) and the music sounds b...

Newbie

Okay how the heck do you produce such bad-ass sound ?!?  Over 3G even !?!  Really, i want to know!  I have purchased the same exact songs, played thru the same device (iPhone) thru the...

Peter__

Community Legend

261 Views

1 replies

0 likes

  • 261 Views
  • 1 replies
  • 0 likes