account lost

[gilbert_ernie]

yesterday i was forced to reset my spotify password because i somehow got logged off, after resdeting it, i found out that my playlists are all gone and my premium subriscription changed to free. any help? thanks

[Jacob]

Hey @gilbert_ernie, welcome to the Spotify Community!

To regain access to your lost account, all you need to do is get in contact with Spotify support and provide your payment details and their Accounts team can take a look backstage. The easiest way to contact them is by messaging SpotifyCares on Facebook or Twitter. They usually respond within 48 hours!

Please let me know if you need help with anything else 🙂