can't add new music to my library

[runthevoo]

It's been a few days that I can't add new albums to my library. The app saves them, I even download them but when I close and then restart the app, the library does not even show them.

I already tried to log off and then log in again, to add new music from the desktop app, etc.

Do you have any idea?

Thanks!

[_maddiefink · Accepted solution]

Hello!

I'm sorry to hear this, it must be quite frustrating. 

If you are trying to save something on your phone, why not try deleting the app and redownloading. Same concept on your laptop as well, try uninstalling and reinstalling. 

If neither solution works I suggest contacting Spotify with your question. Usually, you will get an email back from them within 24-48 hours. The link to this area of the site is: https://support.spotify.com/us/article/how-can-i-contact-spotify/?in_footer

Let me know if you need anything else!

Maddie