can't log in/changed users (FB)

[simonjay86]

I tried to import my sister Spotify playlist (facebook created account) to my spotify (non facebook created account), i clicked on find friends on the left banner and put in my sister facebook email and psw. Now i dont either have her playlist nor she can log in from anywhere. I tried to doisconnect from facebook but she still cannot access to her account and the it looks like my account now turned in to her since i have her FB pic on the profile. What do I do??Could you please help me?She had a starred playlist since 2012 and I feel so bad!!!!thank you.

[osornios]

Hey @simonjay86,

First, login with your account to Spotify Desktop and unlink Facebook from within the app (Preferences > Disconnect from Facebook).

Next, tell her to follow this to get a device password:

1. Go to Facebook settings in her account.
2. Select Security.
3. Select App Passwords. 
4. Click Generate App Password. 
5. Enter your current Facebook password and click Submit.
6. Enter Spotify, and Facebook will automatically generate a password for her.

She can use it, with her Facebook email address as username, to log into Spotify directly on any device.

Hope it helps. 🙂