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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 4991 Views
  • 1 replies
  • 9 likes
  • Security
  • 4991 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • placeboinme
  • Newbie
  • 468304 Views
  • 977 replies
  • 111 likes
  • Account
  • 468304 Views
  • 977 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1206580 Views
  • 119 replies
  • 117 likes
  • Account
  • 1206580 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 117923 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 117923 Views
  • 72 replies
  • 12 likes

Superuser Contribution Alguien de sudamerica (o Peru) que tiene problemas con el pago Spotify??

Hola, quisiera saber si esto es un problema comun o solo son algunas cuentas, ya desde el mes pasado el sitema de pagos spotify me esta rechazando como 5 tarjetas de credito/debito de distintas entidades bancarias. Primero me sale "Ups, parece que hu...

  • Music Fan
  • Hola, quisiera saber si esto es un problema comun o solo son algunas cuentas, ya desde el mes pasado el sitema de pagos spotify me esta rechazando como 5 tarjetas de credito/debito de distintas entid...
  • carlonssho
  • Music Fan
  • 270 Views
  • 2 replies
  • 0 likes
  • Premium
  • 270 Views
  • 2 replies
  • 0 likes

Changing Accounts

How do i change my account info so that it starts on a new account? I previously asked to have all my music unadded so i could just start a new account, but that didn't happen.

  • Newbie
  • How do i change my account info so that it starts on a new account? I previously asked to have all my music unadded so i could just start a new account, but that didn't happen.
  • TobiasYoung
  • Composer
  • 195 Views
  • 1 replies
  • 0 likes
  • 195 Views
  • 1 replies
  • 0 likes

Spotify Premium Gone?

how do i verify that i am still subscribed to spotify via hotlink? and how to resubscirbe?

  • Newbie
  • how do i verify that i am still subscribed to spotify via hotlink? and how to resubscirbe?
  • Arnold_Saputra
  • Music Fan
  • 158 Views
  • 1 replies
  • 0 likes
  • 158 Views
  • 1 replies
  • 0 likes

Refund ME

I DEMAND that you guys refund me the 10$ you charged, I canceled my premium before the first subscription ran out and you guys charged me again and sent my bank account into the negative!!!!!! REFUND THE MONEY!!! I have received no email, only the on...

  • Casual Listener
  • I DEMAND that you guys refund me the 10$ you charged, I canceled my premium before the first subscription ran out and you guys charged me again and sent my bank account into the negative!!!!!! REFUND...
  • BlueVesper
  • Casual Listener
  • 173 Views
  • 2 replies
  • 0 likes
  • Account
    Other
    Subscription
  • 173 Views
  • 2 replies
  • 0 likes

Premium Card not Working?

I bought a $10 premium gift card and it continually said that it was an invalid pin number. i tried to put it in any form possible and thought of case sensitivity as well. i checked my receipt and it registered properly.

  • Casual Listener
  • I bought a $10 premium gift card and it continually said that it was an invalid pin number. i tried to put it in any form possible and thought of case sensitivity as well. i checked my receipt and it...
  • Koolaidman986
  • Casual Listener
  • 262 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
  • 262 Views
  • 4 replies
  • 0 likes

How can i change my home address?

How can i change my address? Can someone help me? I have probelme to add my family members.Greetings

  • Newbie
  •    How can i change my address? Can someone help me? I have probelme to add my family members. Greetings 
  • feelikeastrangr
  • Community Legend
  • 1083 Views
  • 1 replies
  • 0 likes
  • 1083 Views
  • 1 replies
  • 0 likes

Unlinking Facebook account

i want to unlink facebook from my spotify account. in other words, i wanna deactivate facebook but still be able to use spotify. anyone?

  • Visitor
  • i want to unlink facebook from my spotify account. in other words, i wanna deactivate facebook but still be able to use spotify. anyone?
  • feelikeastrangr
  • Community Legend
  • 222 Views
  • 1 replies
  • 0 likes
  • 222 Views
  • 1 replies
  • 0 likes

Refund Request

Hi, I canceled my June subscription and then it charged me again. I decided to do family subscription but it's not fair how it charged me $10 before I joined the family option when I already canceled my regular one.

  • Newbie
  • Hi, I canceled my June subscription and then it charged me again. I decided to do family subscription but it's not fair how it charged me $10 before I joined the family option when I already canceled...
  • BlueVesper
  • Casual Listener
  • 220 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 220 Views
  • 1 replies
  • 0 likes

Solved!! Student Discount

I used to have a Student Discount but this last month I was charged the full $10 instead of the student pricing. I'm still a student, is there an easy way to switch it back?

  • Regular
  • I used to have a Student Discount but this last month I was charged the full $10 instead of the student pricing. I'm still a student, is there an easy way to switch it back?
  • nastynas
  • Newbie
  • 1543 Views
  • 10 replies
  • 2 likes
  • Premium
  • 1543 Views
  • 10 replies
  • 2 likes

Subscription

Hi. I recently moved country from Denmark to the UK, and I am trying to change it as I got Premium Family so the ones I live with can have it aswell. I connected it to my UK credit card, however it continues to return and use my old danish one. It wi...

  • Casual Listener
  • Hi. I recently moved country from Denmark to the UK, and I am trying to change it as I got Premium Family so the ones I live with can have it aswell. I connected it to my UK credit card, however it c...
  • lou94dk
  • Casual Listener
  • 184 Views
  • 2 replies
  • 0 likes
  • 184 Views
  • 2 replies
  • 0 likes

Det dras två avgifter varje månad

Hej!Det dras 99kr två gånger varje månad från mitt konto men jag ska bara betala det en gång/månad. Hur gör jag för att ändra detta?

  • Newbie
  • Hej! Det dras 99kr två gånger varje månad från mitt konto men jag ska bara betala det en gång/månad. Hur gör jag för att ändra detta?
  • ErikG
  • Roadie
  • 1194 Views
  • 1 replies
  • 0 likes
  • Other
  • 1194 Views
  • 1 replies
  • 0 likes

Solved!! Can't log on to familys host premium

Okay so,It appears that we've got a wrong zip code in the Host's account (typo).. now all the other accounts can't log on to it. It's says the address could not be confirmed every time I try it.. any suggestions?

  • Casual Listener
  • Okay so, It appears that we've got a wrong zip code in the Host's account (typo).. now all the other accounts can't log on to it. It's says the address could not be confirmed every time I try it.. a...
  • MrUsername
  • Casual Listener
  • 439 Views
  • 4 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 439 Views
  • 4 replies
  • 0 likes

Sync two account

Hello, I would like to sync my spotify account with my wife account so we can both listen to the same music at the same time even we are not in the same city and give to each other acces to change the music on each other's device. How can I do that? ...

  • Newbie
  • Hello,  I would like to sync my spotify account with my wife account so we can both listen to the same music at the same time even we are not in the same city and give to each other acces to ch...
  • Bittencourt
  • Spotify Star
  • 8055 Views
  • 2 replies
  • 2 likes
  • Account
    Login
    Premium
  • 8055 Views
  • 2 replies
  • 2 likes

Betaling

Ik betaal al meer dan een jaar elke maand 9.99 voor mijn premium account. Sinds vandaag geeft Spotify aan dat ik een gratis account heb. Echter heb ik deze maand ook gewoon 9,99 betaald. Zou iemand mij hiermee kunnen helpen? De betalingen worden wel ...

  • Casual Listener
  • Ik betaal al meer dan een jaar elke maand 9.99 voor mijn premium account. Sinds vandaag geeft Spotify aan dat ik een gratis account heb. Echter heb ik deze maand ook gewoon 9,99 betaald. Zou iemand m...
  • Hubo
  • Community Legend
  • 326 Views
  • 5 replies
  • 0 likes
  • Premium
  • 326 Views
  • 5 replies
  • 0 likes

Unable to join spotify family

I clicked on the invite link to join premium for family, but the error message "Opps, something went wrong please try again" keeps appearing - am I supposed to cancel my current premium subscription first?

  • Newbie
  • I clicked on the invite link to join premium for family, but the error message "Opps, something went wrong please try again" keeps appearing - am I supposed to cancel my current premium subscription ...
  • tonigurl117
  • Casual Listener
  • 490 Views
  • 7 replies
  • 0 likes
  • 490 Views
  • 7 replies
  • 0 likes

Cancelling Premium

Hi, I got the 3 months spotify premium for 99c, i want to unsubscribe this evening as it is going to charge me 9.99EUR tomorrow, Whenever I enter my password to cancel, it brings me to a page saying Sorry, Try again later. This is a joke, I simply wa...

  • Newbie
  • Hi,    I got the 3 months spotify premium for 99c, i want to unsubscribe this evening as it is going to charge me 9.99EUR tomorrow, Whenever I enter my password to cancel, it brings me to...
  • lcolling
  • Community Legend
  • 198 Views
  • 2 replies
  • 0 likes
  • 198 Views
  • 2 replies
  • 0 likes

Account Hacked

I do not have a case number, but my account was hacked. Last night I got an email saying my email had changed, which I did not do. Then I tried to log on and the password was changed as well. The account email, before it was changed by the hacker, wa...

  • Newbie
  • I do not have a case number, but my account was hacked. Last night I got an email saying my email had changed, which I did not do. Then I tried to log on and the password was changed as well. The acc...
  • ErikG
  • Roadie
  • 214 Views
  • 1 replies
  • 0 likes
  • 214 Views
  • 1 replies
  • 0 likes

Charged twice this month!

Hi! You hace charged me twice this month! How can I solve it?? Thanks!

  • Newbie
  • Hi! You hace charged me twice this month! How can I solve it?? Thanks!
  • Bittencourt
  • Spotify Star
  • 149 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 149 Views
  • 1 replies
  • 0 likes

Subscribed through fido not working

Hi,So I have a Spotify premium subscription through fido. Now they say the subscription is still active on their end but when I open my account, I'm only getting access to the free version.If there is anything that can be done on your part, please he...

  • Newbie
  • Hi, So I have a Spotify premium subscription through fido. Now they say the subscription is still active on their end but when I open my account, I'm only getting access to the free version. If t...
  • Maxim
  • Spotify Star
  • 367 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 367 Views
  • 1 replies
  • 0 likes

Double Subscription

Hi, I subscribed to spotify premium by mistake when I actually wanted to subscribe to spotify family. Now, I have been charged twice for my account and it says the spotify family account will renew on 12th of March which is 20 days from now instead o...

  • Newbie
  • Hi,   I subscribed to spotify premium by mistake when I actually wanted to subscribe to spotify family. Now, I have been charged twice for my account and it says the spotify family account wil...
  • Maxim
  • Spotify Star
  • 143 Views
  • 1 replies
  • 0 likes
  • 143 Views
  • 1 replies
  • 0 likes