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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 9010 Views
  • 1 replies
  • 9 likes
  • Security
  • 9010 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 481575 Views
  • 979 replies
  • 111 likes
  • Account
  • 481575 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1210832 Views
  • 119 replies
  • 117 likes
  • Account
  • 1210832 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 120853 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 120853 Views
  • 72 replies
  • 12 likes

Can't change country = Can't login

Moved to Slovenia but my account is stuck in Finland, and profile doesnt have option to change it. Help!

  • Newbie
  • Moved to Slovenia but my account is stuck in Finland, and profile doesnt have option to change it. Help!
  • Maxim
  • Spotify Star
  • 194 Views
  • 1 replies
  • 0 likes
  • 194 Views
  • 1 replies
  • 0 likes

Cancelled premium still charged

I subscribed to premium on 23/11/2016.I was not able to access same for most of the free period due to issues with my phone.I cancelled my subscription on Thursday (23/02/2017) but it was not acknowledged. I cancelled again yesterday and it stated th...

  • Casual Listener
  • I subscribed to premium on 23/11/2016. I was not able to access same for most of the free period due to issues with my phone. I cancelled my subscription on Thursday (23/02/2017) but it was not ack...
  • grainfen1
  • Casual Listener
  • 177 Views
  • 2 replies
  • 0 likes
  • 177 Views
  • 2 replies
  • 0 likes

Superuser Contribution Pago y lo puedo usar Spotify premiun

Llevo dos meses que me hacen el cargo y me dice que me debo de registrar a premiun y no se que hacer si me cobraban y no me dan el servicio

  • Visitor
  • Llevo dos meses que me hacen el cargo y me dice que me debo de registrar a premiun y no se que hacer si me cobraban y no me dan el servicio
  • Julian
  • Moderator
  • 143 Views
  • 1 replies
  • 0 likes
  • 143 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't add anyone to my family account

Good Morning,I still (since December) cannot add anyone of my familiy members (living in the same household) to my family account. And I am not able to add my street aadress to my profile. this may be the reason for this, because there is no way to c...

  • Visitor
  • Good Morning, I still (since December) cannot add anyone of my familiy members (living in the same household) to my family account. And I am not able to add my street aadress to my profile. this may...
  • Julian
  • Moderator
  • 261 Views
  • 1 replies
  • 0 likes
  • Premium
  • 261 Views
  • 1 replies
  • 0 likes

Superuser Contribution Hola, necesito ayuda!!!!!

Tengo un plan familiar con mis hermanos, los cuales ellos salen de viaje por trabajo y todo eso. Yo soy el admin de el plan familiar. Cada mes se les quita el premium de spotify lo cual es molesto porque se les borra playlist guardadas que tienen. El...

  • Newbie
  • Tengo un plan familiar con mis hermanos, los cuales ellos salen de viaje por trabajo y todo eso. Yo soy el admin de el plan familiar. Cada mes se les quita el premium de spotify lo cual es molesto po...
  • Julian
  • Moderator
  • 273 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 273 Views
  • 1 replies
  • 0 likes

Mudança de e-mail e senha sem a minha permissão

Hoje de manhã acordo, vou checar os meus e-mails e vejo que alguem mudou o e-mail da minha conta do spotify para um outro que eu nunca vi na minha vida, inclusive a minha senha. Não estou conseguindo entrar com o meu login e senha na minha conta do s...

  • Casual Listener
  • Hoje de manhã acordo, vou checar os meus e-mails e vejo que alguem mudou o e-mail da minha conta do spotify para um outro que eu nunca vi na minha vida, inclusive a minha senha.   Não estou co...
  • EduardoVoga
  • Casual Listener
  • 973 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Security
  • 973 Views
  • 2 replies
  • 0 likes

Someone change my email address and password on spotify account.!!!!!!

Hellow, I think someone stole my Spotify account. He changed e-mail adress and password. Now I cannot acess to spotify account. Please concact me on e-mail adres which was used when account was first time created. Thanks a lot for quick reply.

  • Newbie
  • Hellow, I think someone stole my Spotify account. He changed e-mail adress and password. Now I cannot acess to spotify account. Please concact me on e-mail adres which was used when account was first...
  • wingshq
  • Community Legend
  • 234 Views
  • 1 replies
  • 0 likes
  • 234 Views
  • 1 replies
  • 0 likes

Student discount

Hi, I started the three month free trial and then was charged £9.99 which I don't mind but I have a student discount code. I've now signed up to a student premium account but does this mean I will be charged twice every month? And is there a chance o...

  • Newbie
  • Hi, I started the three month free trial and then was charged £9.99 which I don't mind but I have a student discount code. I've now signed up to a student premium account but does this mean I will be...
  • Maxim
  • Spotify Star
  • 162 Views
  • 1 replies
  • 0 likes
  • 162 Views
  • 1 replies
  • 0 likes

Forgot my email attached to spotify

Hi! I need help on how to change the email linked to my spotify acct. I forgot my password but i know my username. However, "forgot password" does not work for me because i also forgot my email. Help pls. Thanks a lot

  • Newbie
  • Hi! I need help on how to change the email linked to my spotify acct. I forgot my password but i know my username. However, "forgot password" does not work for me because i also forgot my email. Help...
  • Maxim
  • Spotify Star
  • 237 Views
  • 1 replies
  • 0 likes
  • 237 Views
  • 1 replies
  • 0 likes

Paid for premium, but still on free account

So I've two accounts one of which is premium but both are showing up as a free account.payment was recently taken from my bank account .Please help

  • Casual Listener
  • So I've two accounts one of which is premium but both are showing up as a free account.payment was recently taken from my bank account .Please help
  • Maxim
  • Spotify Star
  • 236 Views
  • 3 replies
  • 0 likes
  • 236 Views
  • 3 replies
  • 0 likes

Solved!! My Songs is empty

My Songs is empty in my account.i was on vaccation and used spotify only once outside my country Austria, in the phillipines.i changed the country in my settings to the phillipines because spotify wanted it to.i can't remember if "my songs" list was ...

  • Visitor
  • My Songs is empty in my account. i was on vaccation and used spotify only once outside my country Austria, in the phillipines. i changed the country in my settings to the phillipines because spotif...
  • Bittencourt
  • Spotify Star
  • 587 Views
  • 3 replies
  • 0 likes
  • 587 Views
  • 3 replies
  • 0 likes

Subscription

So yesterday i was charged like usual my premium charge, and then today it just disapeared and I am back on free randomly. I've been premium fro several years.

  • Casual Listener
  • So yesterday i was charged like usual my premium charge, and then today it just disapeared and I am back on free randomly. I've been premium fro several years.
  • lcolling
  • Community Legend
  • 150 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 150 Views
  • 1 replies
  • 0 likes

Charged and not received

I was trying to get Student Premuim and i entered my payment info and went to enter my college stuff and backed out to do the website stuff for that and I decided not to go with it and stay free and I later got charged the 5$

  • Newbie
  • I was trying to get Student Premuim and i entered my payment info and went to enter my college stuff and backed out to do the website stuff for that and I decided not to go with it and stay free and ...
  • Maxim
  • Spotify Star
  • 143 Views
  • 1 replies
  • 0 likes
  • 143 Views
  • 1 replies
  • 0 likes

subcription

buy premium through money online (MOL) in my country Malaysia..but my spotify still in free. I hope you can check my subcription status. I really feel anoying on this matter..really anoying

  • Casual Listener
  • buy premium through money online (MOL) in my country Malaysia..but my spotify still in free. I hope you can check my subcription status. I really feel anoying on this matter..really anoying
  • rockz80s
  • Casual Listener
  • 182 Views
  • 2 replies
  • 0 likes
  • 182 Views
  • 2 replies
  • 0 likes

Over payment

I have been charged twice each month since march 2015 for my Spotify account. I really should have noticed before now but unfortunately, I only noticed once I changed to premium family for £14.99 but the £9.99 continued going out also. Is there a con...

  • Newbie
  • I have been charged twice each month since march 2015 for my Spotify account. I really should have noticed before now but unfortunately, I only noticed once I changed to premium family for £14.99 but...
  • TobiasYoung
  • Composer
  • 288 Views
  • 2 replies
  • 0 likes
  • 288 Views
  • 2 replies
  • 0 likes

Someone else logged into my account?!

Hi there, I've had a re-occuring problem for the last two days - someone else is logged into my account.My profile photo has changed, someone else is making playlists and playing music on devices that are not mine. My Spotify is (obviously) connected...

  • Casual Listener
  • Hi there, I've had a re-occuring problem for the last two days - someone else is logged into my account. My profile photo has changed, someone else is making playlists and playing music on devices...
  • samclark
  • Casual Listener
  • 1060 Views
  • 5 replies
  • 1 likes
  • Account
    Login
    Security
  • 1060 Views
  • 5 replies
  • 1 likes

Subscription changed from 4.99 to 9.99 after credit card update

I have a subscription for 4.99 per month.My credit card was expired, so I need to change my credit card data. When I go to my acccount, I can only choose a 9.99 euro subscription. I just want to continue with my old subscription, that I have had for ...

  • Newbie
  • I have a subscription for 4.99 per month. My credit card was expired, so I need to change my credit card data.   When I go to my acccount, I can only choose a 9.99 euro subscription.   ...
  • TobiasYoung
  • Composer
  • 336 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 336 Views
  • 1 replies
  • 0 likes

Family Account - others can't log in

I have invited four members of my family to join my account, but only one has successfully been able to join. The others get rejected and we continue to kick each other off if using. I am paying for the family account - confirmed.Any advice? Thank yo...

  • Newbie
  • I have invited four members of my family to join my account, but only one has successfully been able to join. The others get rejected and we continue to kick each other off if using. I am paying for ...
  • TobiasYoung
  • Composer
  • 214 Views
  • 1 replies
  • 0 likes
  • 214 Views
  • 1 replies
  • 0 likes

Account downgraded to Free account?

Hi,my account is downgraded from premium to Free, but my invoices are paid. Please upgrade to Premium again!BRS.

  • Newbie
  • Hi, my account is downgraded from premium to Free, but my invoices are paid. Please upgrade to Premium again! BR S.  
  • TobiasYoung
  • Composer
  • 256 Views
  • 1 replies
  • 0 likes
  • 256 Views
  • 1 replies
  • 0 likes