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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8597 Views
  • 1 replies
  • 9 likes
  • Security
  • 8597 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Dessi
  • Moderator
  • 476747 Views
  • 978 replies
  • 111 likes
  • Account
  • 476747 Views
  • 978 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1208343 Views
  • 119 replies
  • 117 likes
  • Account
  • 1208343 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 119519 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 119519 Views
  • 72 replies
  • 12 likes

Premium to family

If I go from just premium to premium for family will I be charged 10 for premium and also 15 for family or will I just be charged 15 for family only

  • Newbie
  • If I go from just premium to premium for family will I be charged 10 for premium and also 15 for family or will I just be charged 15 for family only
  • Spotifycountry
  • Gig Goer
  • 230 Views
  • 3 replies
  • 0 likes
  • Subscription
  • 230 Views
  • 3 replies
  • 0 likes

Spotify changed my email can't access my account

Have a premium account. My son is on it and spotify changed his email adrress. He can't access his account

  • Newbie
  • Have a premium account. My son is on it and spotify changed his email adrress. He can't access his account
  • Spotifycountry
  • Gig Goer
  • 206 Views
  • 1 replies
  • 1 likes
  • 206 Views
  • 1 replies
  • 1 likes

Solved!! Already have premium

Switched to a new device and downloaded the app and signed in. Now its saying i dont have premium. Ive paid 3 months in advance. Any advice?

  • Casual Listener
  • Switched to a new device and downloaded the app and signed in. Now its saying i dont have premium. Ive paid 3 months in advance. Any advice?
  • Laeddis87
  • Casual Listener
  • 465 Views
  • 4 replies
  • 0 likes
  • 465 Views
  • 4 replies
  • 0 likes

cobro spotify familiar dos veces

Me han cobrado dos veces la suscripción desees el mes de noviembre hasta la fecha como puedo solucionar este problema?

  • Newbie
  • Me han cobrado dos veces la suscripción desees el mes de noviembre hasta la fecha como puedo solucionar este problema?
  • Bittencourt
  • Spotify Star
  • 197 Views
  • 1 replies
  • 0 likes
  • 197 Views
  • 1 replies
  • 0 likes

Subscription mistake

I heard of an offering (0,99€ for three months), which I found really attractive so i figured I'd start using Spotify again after a break for a couple of years. Then it turns out I did not get the special offer altough it always was my intention to d...

  • Newbie
  • I heard of an offering (0,99€ for three months), which I found really attractive so i figured I'd start using Spotify again after a break for a couple of years. Then it turns out I did not get the sp...
  • doverj
  • Newbie
  • 232 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 232 Views
  • 1 replies
  • 0 likes

student subscription charge

I've been subscribing for spotify premium for awhile now with the student discount (paying $4.99+tax) but I just checked my credit card statement and realized that spotify is charging me $9.99+tax for the past two months. Why is it not $4.99 anymore?...

  • Newbie
  • I've been subscribing for spotify premium for awhile now with the student discount (paying $4.99+tax) but I just checked my credit card statement and realized that spotify is charging me $9.99+tax fo...
  • ErikG
  • Roadie
  • 174 Views
  • 1 replies
  • 0 likes
  • 174 Views
  • 1 replies
  • 0 likes

changement de formule

Bonjour, nous avons voulu acheter la formule "spotify family",mais finalement nous avons reçu un abonnement pour la formule "sportify premium". Comment peut on passer de la formule premium a la formule family? Merci d'avance

  • Casual Listener
  • Bonjour, nous avons voulu acheter la formule "spotify family",mais finalement nous avons reçu un abonnement pour la formule "sportify premium". Comment peut on passer de la formule premium a la formu...
  • osornios
  • Spotify Star
  • 4578 Views
  • 5 replies
  • 0 likes
  • 4578 Views
  • 5 replies
  • 0 likes

new phone...everything gone!!!!???

so I recently got a new phone and with the package deal I got spotify premium and everything was working fine. however there was a problem with the phones hardware and they sent a replacement....now when I log in everything is gone!!

  • Newbie
  • so I recently got a new phone and with the package deal I got spotify premium and everything was working fine. however there was a problem with the phones hardware and they sent a replacement....now ...
  • user-removed
  • Not applicable
  • 340 Views
  • 2 replies
  • 0 likes
  • 340 Views
  • 2 replies
  • 0 likes

Forgot my username and email but I have my password

The thing is that I forgot my email adress and the username with it. But I do remember my password and I put my credit card informations so I really need to log in.. I really don't know what to do

  • Newbie
  • The thing is that I forgot my email adress and the username with it. But I do remember my password and I put my credit card informations so I really need to log in.. I really don't know what to do
  • ErikG
  • Roadie
  • 196 Views
  • 1 replies
  • 0 likes
  • 196 Views
  • 1 replies
  • 0 likes

Unlinking Previous Email

All I want is to just simply use my previous email I had for my now deactivated Facebook account for my new non-Facebook connected Spotify account.

  • Visitor
  • All I want is to just simply use my previous email I had for my now deactivated Facebook account for my new non-Facebook connected Spotify account.
  • ErikG
  • Roadie
  • 180 Views
  • 1 replies
  • 0 likes
  • Account
  • 180 Views
  • 1 replies
  • 0 likes

Re: credit card problem

buenas noches!! disculpen una consulta, quien me pudiera ayudar estaria agradecido, tuve una cuenta premium pues ya la cancele, y estoy utilizando la gratis, aun asi se me esta debitando los $11 dolares. Ya entre a mi cuenta/suscripcion y me aparece ...

  • Newbie
  • buenas noches!! disculpen una consulta, quien me pudiera ayudar estaria agradecido, tuve una cuenta premium pues ya la cancele, y estoy utilizando la gratis, aun asi se me esta debitando los $11 dola...
  • osornios
  • Spotify Star
  • 179 Views
  • 1 replies
  • 0 likes
  • 179 Views
  • 1 replies
  • 0 likes

Account Claim

Hi guys, I've posted this in another place: I have a client looking to claim an old profile, but they don't have the information or old address to reset a password. How do we go about helping them get back into the account?Shawn

  • Casual Listener
  • Hi guys,   I've posted this in another place:   I have a client looking to claim an old profile, but they don't have the information or old address to reset a password.   How do ...
  • KatesHere
  • Community Legend
  • 248 Views
  • 1 replies
  • 0 likes
  • Account
  • 248 Views
  • 1 replies
  • 0 likes

Superuser Contribution Pagamento

Ciao a tutti , ho un abbonamento premium da quasi un anno , questo mese non avendo ricaricato la carta dove Spotify preleva i 9,99 euro , il mio account è passato da premium a free. Ieri ho ricaricato la carta , ma ancora il mio account risulta free....

  • Newbie
  • Ciao a tutti , ho un abbonamento premium da quasi un anno , questo mese non avendo ricaricato la carta dove Spotify preleva i 9,99 euro , il mio account è passato da premium a free. Ieri ho ricaricat...
  • Maria_B
  • Moderator
  • 171 Views
  • 1 replies
  • 0 likes
  • 171 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account under someone else's name

I was currently on my work computer where my boss was signed into his spotify (as we play this throughout the place) I went to click 'find friends' thinking I was logged into my account and continued to 'sign in through facebook'...then I realized I ...

  • Casual Listener
  • I was currently on my work computer where my boss was signed into his spotify (as we play this throughout the place) I went to click 'find friends' thinking I was logged into my account and continued...
  • Maria_B
  • Moderator
  • 431 Views
  • 1 replies
  • 0 likes
  • 431 Views
  • 1 replies
  • 0 likes

Superuser Contribution i am getting charged on two different amex cards - cant find second subscription to cancel?

i am getting billed 15.14 on one card for my family plan and 9.99 on another card and i dont know why and cant find it online or find anyone at spotify to call?

  • Casual Listener
  • i am getting billed 15.14 on one card for my family plan and 9.99 on another card and i dont know why and cant find it online or find anyone at spotify to call?
  • 1263163225
  • Casual Listener
  • 289 Views
  • 2 replies
  • 0 likes
  • Account
    Subscription
  • 289 Views
  • 2 replies
  • 0 likes

Solved!! Spotify Brand Account/ Licences to play music in a commercial setting

I have some questions about using Spotify in my commercial setting. If I own a Spotify "Brand" Account AND have previously paid for the mechanical rights of all the songs in my playlists-, can I now use my Spotify playlists to play background music i...

  • Newbie
  • I have some questions about using Spotify in my commercial setting.    If I own a Spotify "Brand" Account AND have previously paid for the mechanical rights of all the songs in ...
  • Maxim
  • Spotify Star
  • 452 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 452 Views
  • 1 replies
  • 0 likes

Solved!! Split family

I am from a split family and I spend 50% at one house and 50% at another house I have siblings on both sides that I want to make a family premium with will I be able to do it with family from both houses or only one?

  • Newbie
  • I am from a split family and I spend 50% at one house and 50% at another house I have siblings on both sides that I want to make a family premium with will I be able to do it with family from both ho...
  • spellmanderek
  • Newbie
  • 303 Views
  • 1 replies
  • 0 likes
  • 303 Views
  • 1 replies
  • 0 likes

I cant activate the 60 day premium trial

I noticed spotify is running the promo but everytime I try, it gives me an error for the 60 day trial, i nvr been a premium user

  • Casual Listener
  • I noticed spotify is running the promo but everytime I try, it gives me an error for the 60 day trial, i nvr been a premium user 
  • Maxim
  • Spotify Star
  • 333 Views
  • 3 replies
  • 0 likes
  • Premium
  • 333 Views
  • 3 replies
  • 0 likes

How can i speak to a spotify rep

I am having issues finding what account I use for my premium account

  • Newbie
  • I am having issues finding what account I use for my premium account
  • KatesHere
  • Community Legend
  • 256 Views
  • 1 replies
  • 0 likes
  • 256 Views
  • 1 replies
  • 0 likes

Cambiar de país con cuenta paypal

Tengo cuenta de México y me mudé a Perú. Quiero cambiar país en la cuenta, pero las opciones de pago de Perú no me admiten pago por PayPal o con Diners.

  • Casual Listener
  • Tengo cuenta de México y me mudé a Perú. Quiero cambiar país en la cuenta, pero las opciones de pago de Perú no me admiten pago por PayPal o con Diners.
  • Bittencourt
  • Spotify Star
  • 1184 Views
  • 3 replies
  • 0 likes
  • 1184 Views
  • 3 replies
  • 0 likes