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can you help? how do i cancel Spotify Premium on android mobile?

Solved!

can you help? how do i cancel Spotify Premium on android mobile?

Hi,
I signed up to Premium(gave card details etc.) and got a free month trial. Later on I realised I provided the wrong email address ( I know, silly me) so I never received the confirmation email.
I'm thinking I should cancel the subscription and do it again with correct email address, but don't know how to cancel it.
Can anyone help?
Reply

Accepted Solutions
Marked as solution

To cancel your subscription, you need to sign into this page:

 

https://www.spotify.com/accounts/subscription/

 

If you still have trouble,

I suggest you contact support so they can help you

https://www.spotify.com/about-us/contact/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

 

Support usually replies within 24-48 hours.

 

You can also tweet to @SpotifyCares on Twitter for help.

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

1 Reply
Marked as solution

To cancel your subscription, you need to sign into this page:

 

https://www.spotify.com/accounts/subscription/

 

If you still have trouble,

I suggest you contact support so they can help you

https://www.spotify.com/about-us/contact/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

 

Support usually replies within 24-48 hours.

 

You can also tweet to @SpotifyCares on Twitter for help.

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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