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changing payment options

changing payment options

I used to be a premium family acount owner. Don't use the credit card that I made payments anymore. When I try to change credit card info Spotify just holds on forever. It does not recognize my subscription and and offers me to try the premium, then holds on again. When I click on subscription to change info it sees me as a new member. No info to change.

 

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1 Reply

Hey @blackhole_!

 

We'd recommend you get in touch with us via this contact form.

 

You can also find us on Facebook or Twitter.


Give us a shout, we'll be happy to help.

 

Anyk17

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