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charged twice when ugrading to student

charged twice when ugrading to student

I applied for the 3 month trial for students, when the 3 months were over i was charged $9.99(regular price). I change my account information and got charged for my regular subscription and my student subscription.

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1 Reply

Hey

 

Welcome to the Spotify Community.

 

In this case, you might have another account. Can you check the steps here?

 

Remember that our Account's team can take a closer look into this. You can get in touch with our team from any of our social media help sites: @SpotifyCares on Twitter and Spotify Cares on Facebook. Just send them a private message with your account's email address and username.

 

You can also use our Contact Form to get email support.

 
Don't hesitate to drop us a message if you need us again.
 
All the best.
 
A.J Nelson

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