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PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
290884 Views
529 replies
34 likes
I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Casual Listener
541108 Views
990 replies
115 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
129659 Views
74 replies
12 likes
I have a premium account. I'm not sure how, but some random user has gained access to my account and their playlists keep showing up. Also if we are both streaming at the same time it becomes a back and forth battle of me trying to disable their devi...
I have a premium account. I'm not sure how, but some random user has gained access to my account and their playlists keep showing up. Also if we are both streaming at the same time it becomes a back ...
Newbie
2883 Views
3 replies
0 likes
Habe gerade versucht, Spotify Premium für Studenten mit Klarna als Zahlungsmethode zu bestellen. Dabei habe ich die folgende Fehlermeldung bekommen: "Ups, Deine Karte oder Dein Zahlungsanbieter scheinen einen schlechten Tag zu haben. Keine Sorge, die...
Habe gerade versucht, Spotify Premium für Studenten mit Klarna als Zahlungsmethode zu bestellen. Dabei habe ich die folgende Fehlermeldung bekommen: "Ups, Deine Karte oder Dein Zahlungsanbieter sche...
Spotify Star
1191 Views
5 replies
0 likes
Hi! I'm a seafarer and my premium subscription has ended. Is it possible for my family back home to pay for my premium subscription? I can't do it because I'm working onboard and I don't stay in one place for too long. Thanks and more power!
Hi! I'm a seafarer and my premium subscription has ended. Is it possible for my family back home to pay for my premium subscription? I can't do it because I'm working onboard and I don't stay in one ...
Not applicable
350 Views
1 replies
0 likes
I am trying to log in my account on PS4. I do not remember my password. I also do not know the email address on the account. I believe it is an old work email. I pay for this service and would like help changing the email on the account. Please help!...
I am trying to log in my account on PS4. I do not remember my password. I also do not know the email address on the account. I believe it is an old work email. I pay for this service and would like h...
Not applicable
894 Views
1 replies
0 likes
I do not remember when I signed up to Spotify or with what account and email so can therefore not access it. I would now like to cancel it because I am paying for a service which is £9.99 a month which I do not use. However I can not access the accou...
I do not remember when I signed up to Spotify or with what account and email so can therefore not access it. I would now like to cancel it because I am paying for a service which is £9.99 a month whi...
Not applicable
601 Views
1 replies
0 likes
I was listening one day when my music suddenly stopped and saw an iphone user disconnected me. So I played my music again and same thing. Went to my account and in the 'family' section there was a strange name/email, so I removed it -- I share my acc...
I was listening one day when my music suddenly stopped and saw an iphone user disconnected me. So I played my music again and same thing. Went to my account and in the 'family' section there was a st...
Not applicable
1502 Views
1 replies
0 likes
You guys have charged both mine and my husbands account twice each. Mine was twice on the first then his was twice on the 15th.
You guys have charged both mine and my husbands account twice each. Mine was twice on the first then his was twice on the 15th.
Not applicable
271 Views
1 replies
0 likes
I recently deactivated my Facebook and made a new Spotify account. (my previous account was attached to my Facebook) I had Spotify Premium..I'm wondering if I'll still be charged monthly from that account? I'd like to have Premium on my new account, ...
I recently deactivated my Facebook and made a new Spotify account. (my previous account was attached to my Facebook) I had Spotify Premium..I'm wondering if I'll still be charged monthly from that ac...
Not applicable
159 Views
1 replies
0 likes
I receive free Spotify premium for partners through Starbucks, but noticed earlier this week that my account settings went from being premium to the free subscription. Is there a reason for this or a way to fix it?
I receive free Spotify premium for partners through Starbucks, but noticed earlier this week that my account settings went from being premium to the free subscription. Is there a reason for this or a...
Not applicable
456 Views
1 replies
0 likes
I downloaded the Spotify application after getting a new hard drive. After I sign in, the application doesn't recognize the fact that I have a Premium account. What can I do? Btw here's proof:
I downloaded the Spotify application after getting a new hard drive. After I sign in, the application doesn't recognize the fact that I have a Premium account. What can I do? Btw he...
Music Fan
1158 Views
2 replies
0 likes
Minha assinatura foi paga a quase um mês, porem com dois dias de atraso e mesmo paga ela foi pausada, o que eu faço?
Minha assinatura foi paga a quase um mês, porem com dois dias de atraso e mesmo paga ela foi pausada, o que eu faço?
Newbie
842 Views
2 replies
0 likes
Fiz a assinatura premium pelo aplicativo no celular, mas quando tento acessar pelo PC, não consigo pois o site me informa que tenho uma conta vinculada ao facebook. Quando eu acesso essa conta, não aparece minha assinatura premium e não há nenhuma da...
Fiz a assinatura premium pelo aplicativo no celular, mas quando tento acessar pelo PC, não consigo pois o site me informa que tenho uma conta vinculada ao facebook. Quando eu acesso essa conta, não a...
Spotify Star
327 Views
1 replies
0 likes
Hi guys, I'd like to know if I end my premium subscription (but keep my free account), will I still be able to listen to my downloaded music offline as long as I login at least once every 30 days? Thanks.
Hi guys, I'd like to know if I end my premium subscription (but keep my free account), will I still be able to listen to my downloaded music offline as long as I login at least once every 30 days? Th...
Newbie
81413 Views
6 replies
0 likes
Hi,I cancelled my subscription a while ago since I'm no longer listening to Spotify offline. Today I realised I'm still being charged each month, though. I logged on to Spotify and my Subscription page says "You're currently Spotify Free." And there'...
Hi, I cancelled my subscription a while ago since I'm no longer listening to Spotify offline. Today I realised I'm still being charged each month, though. I logged on to Spotify and my Sub...
Newbie
964 Views
3 replies
0 likes
I opened Spotify today after having used it earlier and it now says I am "using premium." I did not purchase premium and did not sign up for a trial of it and I don't want it. There is no option to cancel my trial under account subscriptions. How do ...
I opened Spotify today after having used it earlier and it now says I am "using premium." I did not purchase premium and did not sign up for a trial of it and I don't want it. There is no option to c...
Newbie
1581 Views
3 replies
0 likes
Please make a delete or remove button for Playlist.... Artists.... Songs.... Stations.... Etc. My kids have put a bunch of music on my account that I dont like and don't want it on my account seeing as it keeps bringing up others longs like it for me...
Please make a delete or remove button for Playlist.... Artists.... Songs.... Stations.... Etc. My kids have put a bunch of music on my account that I dont like and don't want it on my account seeing ...
Casual Listener
912 Views
2 replies
0 likes
Hello,I registered my account long ago and now, when I moved to Malta, I can't change my country, because there is only 1 option = UK. I tried to upgrade my account to Premium, but I can't because my credit card from Malta and my account linked to UK...
Hello, I registered my account long ago and now, when I moved to Malta, I can't change my country, because there is only 1 option = UK. I tried to upgrade my account to Premium, but I can't...
Music Fan
260 Views
1 replies
0 likes
Can someone please take the regular premium payment off since I upgraded to family premium.
Can someone please take the regular premium payment off since I upgraded to family premium.
Spotify Star
332 Views
3 replies
0 likes
I am missing a playlist and have no idea when it went missing. It isn't one that I listen to a lot but did have quite a few subscribers. It is not showing up on the account overview page where you can recover your playlists. I've checked through the ...
I am missing a playlist and have no idea when it went missing. It isn't one that I listen to a lot but did have quite a few subscribers. It is not showing up on the account overview page where ...
Roadie
290 Views
1 replies
0 likes
Hello guys. My problem, as the title say, is that i wanted to change my spotify profile picture (via windows official app) but when i go to my profile and click on " modify " on the profile picture, it does not work. I can't open the profile picture ...
Hello guys. My problem, as the title say, is that i wanted to change my spotify profile picture (via windows official app) but when i go to my profile and click on " modify " on the profile ...
Spotify Star
10950 Views
3 replies
0 likes
