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Forum Posts

Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Loneliest_Cabin
  • Community Manager
  • 280566 Views
  • 822 replies
  • 84 likes
  • Account
  • 280566 Views
  • 822 replies
  • 84 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1133442 Views
  • 118 replies
  • 107 likes
  • Account
  • 1133442 Views
  • 118 replies
  • 107 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 75728 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 75728 Views
  • 63 replies
  • 8 likes

I need to pay for a spotify accound, but i never made a accound on spotify...

I cant remeber, that i make a spotify acount.. But i need to pay for each mont... Is there a posebilety to find this aucount? On bank info? Maby i got hacked/scammed.. but i automatick need to pay for this.. Each mont.. but i dont now where i paying ...

  • Regular
  • I cant remeber, that i make a spotify acount.. But i need to pay for each mont... Is there a posebilety to find this aucount? On bank info? Maby i got hacked/scammed.. but i automatick need to pay fo...
  • Dylann50
  • Regular
  • 245 Views
  • 7 replies
  • 0 likes
  • Account
  • 245 Views
  • 7 replies
  • 0 likes

Como saio do plano familiar e volto pro Free ?

o que eu perco ? Será que se eu cancelar cancelo tudo e tenho que iniciar outra conta ?

  • Casual Listener
  • o que eu perco ?   Será que se eu cancelar cancelo tudo e tenho que iniciar outra conta ?
  • Bittencourt
  • Spotify Star
  • 126 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
  • 126 Views
  • 1 replies
  • 0 likes

Charged two different amounts pending on account.

I re-activated my subscription but have been charged two different levels. I first started to go with the student plan but when they said you needed to put in a school name, I decided to back out and go with the regular premium plan, which I did. Aft...

  • Newbie
  • I re-activated my subscription but have been charged two different levels. I first started to go with the student plan but when they said you needed to put in a school name, I decided to back out and...
  • Jacob
  • Community Legend
  • 134 Views
  • 1 replies
  • 0 likes
  • Premium
  • 134 Views
  • 1 replies
  • 0 likes

Superuser Contribution Como solucionar problema de pago de Spotify

En la oferta de 0.99€ x 3 meses, en vez de pagar la oferta, pagé 9.99€ x 3 meses.¿Hay alguna solución?

  • Newbie
  • En la oferta de 0.99€ x 3 meses, en vez de pagar la oferta, pagé 9.99€ x 3 meses. ¿Hay alguna solución?
  • ZullyB
  • Roadie
  • 123 Views
  • 1 replies
  • 0 likes
  • 123 Views
  • 1 replies
  • 0 likes

Problemas con cuenta familiar

Consegui cadastrar minha irmã e minha cunhada perfeitamente, mas meu irmão, que nunca teve Spotify premium, continua ouvindo as propagandas do Spotify como se não estivesse no cadastrado no Plano familiar! O que posso fazer?

  • Newbie
  • Consegui cadastrar minha irmã e minha cunhada perfeitamente, mas meu irmão, que nunca teve Spotify premium, continua ouvindo as propagandas do Spotify como se não estivesse no cadastrado no Plano fam...
  • Bittencourt
  • Spotify Star
  • 169 Views
  • 1 replies
  • 0 likes
  • 169 Views
  • 1 replies
  • 0 likes

Cant add a family member.

Hey, today one of my family members just got disconnected and when I tried to make a new account for him, it does not work, say that he already has an account or that the address is wrong, and I know I didn't wrote it wrong. What can I do to add him ...

  • Newbie
  • Hey, today one of my family members just got disconnected and when I tried to make a new account for him, it does not work, say that he already has an account or that the address is wrong, ...
  • Bittencourt
  • Spotify Star
  • 211 Views
  • 1 replies
  • 0 likes
  • 211 Views
  • 1 replies
  • 0 likes

Re: Upgarding from Premium to Premium for Family

How does my wife upgrade to Family without being charged. She is asked for bank details and is reluctant to do so

  • Newbie
  • How does my wife upgrade to Family without being charged. She is asked for bank details and is reluctant to do so
  • Maxim
  • Spotify Star
  • 106 Views
  • 1 replies
  • 0 likes
  • 106 Views
  • 1 replies
  • 0 likes

over charged

Hello, Like subject says I am being charged double for going on 9mths at this point! You have no costumer service to talk to which is annoying and clever. How can I resolve this and be credited the amount over charged? Its 2017 its seems to me it you...

  • Newbie
  • Hello,              Like subject says I am being charged double for going on 9mths at this point! You have no costumer service to talk to which is annoying and cl...
  • Maxim
  • Spotify Star
  • 100 Views
  • 1 replies
  • 0 likes
  • Account
  • 100 Views
  • 1 replies
  • 0 likes

Solved!! Late payment

As I was using Spotify today I was notified that there had been a problem with my payment. After re entering my payment details and paying, it said there was a problem and to try again. This happened around 4 to 5 times. I have now realised that the ...

  • Newbie
  • As I was using Spotify today I was notified that there had been a problem with my payment. After re entering my payment details and paying, it said there was a problem and to try again. This happened...
  • Basheradan
  • Casual Listener
  • 423 Views
  • 2 replies
  • 0 likes
  • 423 Views
  • 2 replies
  • 0 likes

Superuser Contribution Cerrare Facebook pero no quiero perder mi cuenta premium de Spotify

Lo que pasa es que cerrare el facebook, pero la primera vez que logee en Spotify lo hice con Facebook, ahora tengo Spotify Premium pero si cierro la cuenta de Facebook no podre usar Spotify.

  • Newbie
  • Lo que pasa es que cerrare el facebook, pero la primera vez que logee en Spotify lo hice con Facebook, ahora tengo Spotify Premium pero si cierro la cuenta de Facebook no podre usar Spotify.
  • ZullyB
  • Roadie
  • 117 Views
  • 1 replies
  • 0 likes
  • 117 Views
  • 1 replies
  • 0 likes

Superuser Contribution se pauso mi spotify premiun familiar y al pagar lo renove y perdi mis invitados

buenas noches se pauso mi spotify premium familiar por un problema en mi tarjeta y al actualizar el pago y efectuarlo lo renove pero perdi mi familia invitada y ya no me deja volver a invitarlos porq me dice q ya pertenen a un spotify premiun

  • Newbie
  • buenas noches se pauso mi spotify premium familiar por un problema en mi tarjeta y al actualizar el pago y efectuarlo lo renove pero perdi mi familia invitada y ya no me deja volver a invitarlos porq...
  • ZullyB
  • Roadie
  • 149 Views
  • 1 replies
  • 0 likes
  • 149 Views
  • 1 replies
  • 0 likes

Solved!! someone is charging my credit card for their account

My credit card is being charged without my permission to fund someone's account, I am looking to communicate with someone from Spotify so my payment information can be removed.

  • Newbie
  • My credit card is being charged without my permission to fund someone's account, I am looking to communicate with someone from Spotify so my payment information can be removed.
  • Jacob
  • Community Legend
  • 565 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 565 Views
  • 1 replies
  • 0 likes

Charged credit card, No account

I have 99kr (sweden) taken from my credit card for 5 months.I have no account conected to that credit card P0192AP00F7Afor example.RegardsJohan Danielson

  • Newbie
  • I have 99kr (sweden) taken from my credit card for 5 months. I have no account conected to that credit card   P0192A P00F7A for example. Regards Johan Danielson    
  • Jacob
  • Community Legend
  • 121 Views
  • 1 replies
  • 0 likes
  • 121 Views
  • 1 replies
  • 0 likes

Can't remember the email or username for my account

I can't remember which email I have used for Spotify. I have tried all! But it's still not working. However, I am being charged via PayPal. Is there anyway I can recover my email/username from my PayPal account? Thank you.

  • Visitor
  • I can't remember which email I have used for Spotify. I have tried all! But it's still not working. However, I am being charged via PayPal. Is there anyway I can recover my email/username from my Pay...
  • Jacob
  • Community Legend
  • 151 Views
  • 1 replies
  • 0 likes
  • Account
  • 151 Views
  • 1 replies
  • 0 likes

CANT LOG IN HELP FML

So I can't log in? One day it logged me out and haven't been able to log in since.. And I'm paying for Spotify and this is making Mr so mad.. Says I'm using incorrect password.. I know I'm not though because i use to be able to log onto another accou...

  • Newbie
  • So I can't log in? One day it logged me out and haven't been able to log in since.. And I'm paying for Spotify and this is making Mr so mad.. Says I'm using incorrect password.. I know I'm not though...
  • Jacob
  • Community Legend
  • 96 Views
  • 1 replies
  • 0 likes
  • 96 Views
  • 1 replies
  • 0 likes

CANNOT ADD FAMILY MEMBERS

I subscribed to Spotify Premium while in Brazil. Recently, I moved to Canada, and I kept my subscription. My roomate and I wanted to share spotify through Spotify Family.I changed my subscription to Family, invited him to join the plan, but my accoun...

  • Newbie
  • I subscribed to Spotify Premium while in Brazil. Recently, I moved to Canada, and I kept my subscription. My roomate and I wanted to share spotify through Spotify Family. I changed my subscription t...
  • Jacob
  • Community Legend
  • 118 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 118 Views
  • 1 replies
  • 0 likes

Superuser Contribution URGENTE!!

Hola, tengo spotify premium, me lo cobraron el viernes pasado. Resulta que hay una promoción con vodafone en la que te regalan 3 meses de premium pero ahora no se si comenzará el mes que viene o me pueden devolver el recibo. gracias

  • Newbie
  • Hola,   tengo spotify premium, me lo cobraron el viernes pasado. Resulta que hay una promoción con vodafone en la que te regalan 3 meses de premium pero ahora no se si comenzará el mes que v...
  • JulianA_Bogota
  • Roadie
  • 87 Views
  • 1 replies
  • 0 likes
  • Premium
  • 87 Views
  • 1 replies
  • 0 likes

Superuser Contribution No appple subscription but still getting charged

I thought I'd cancelled my subscription a while ago but It seems I'm still being charged. When I attempt to cancel, I'm directed to canceling via iTunes. However when I log into iTunes to manage my subscriptions, there is t one for Spotify. How do I ...

  • Newbie
  • I thought I'd cancelled my subscription a while ago but It seems I'm still being charged. When I attempt to cancel, I'm directed to canceling via iTunes. However when I log into iTunes to manage my s...
  • ZullyB
  • Roadie
  • 171 Views
  • 1 replies
  • 0 likes
  • 171 Views
  • 1 replies
  • 0 likes

Superuser Contribution Deleted facebook

I deleted my facebook account and cancelled my student discount prior to deleting facebook like instructed to do. I want to restart my spotify subscription but says my student profile is already in use. Will it take time for the process to be complet...

  • Newbie
  • I deleted my facebook account and cancelled my student discount prior to deleting facebook like instructed to do. I want to restart my spotify subscription but says my student profile is already in u...
  • JulianA_Bogota
  • Roadie
  • 372 Views
  • 1 replies
  • 0 likes
  • 372 Views
  • 1 replies
  • 0 likes

Spotify Family in other countries

I wanted to buy Spotify Family for me and my Fam. The question now is: What happens if i go on vaccation? Can i still use my accout cause it is said that all of the members need to be in the same country?

  • Visitor
  • I wanted to buy Spotify Family for me and my Fam. The question now is: What happens if i go on vaccation? Can i still use my accout cause it is said that all of the members need to be in the same cou...
  • Bittencourt
  • Spotify Star
  • 145 Views
  • 1 replies
  • 0 likes
  • Account
  • 145 Views
  • 1 replies
  • 0 likes