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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 3
  • Rising Star 3
  • 334 Views
  • 0 replies
  • 6 likes
  • Security
  • 334 Views
  • 0 replies
  • 6 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Faithless2o
  • Regular
  • 437049 Views
  • 971 replies
  • 108 likes
  • Account
  • 437049 Views
  • 971 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1194513 Views
  • 119 replies
  • 116 likes
  • Account
  • 1194513 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 106534 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 106534 Views
  • 70 replies
  • 11 likes

Paid for a friend and he wont give me the money...

Hi,As the title says, I paid for a friend (whose username I know) to get to know what Premium is (3 Months for 1€).Now after 3 Months my friend forgot to cancel this and now I'am being charged the full price. I'm ok with that, but since my friend won...

  • Newbie
  • Hi, As the title says, I paid for a friend (whose username I know) to get to know what Premium is (3 Months for 1€). Now after 3 Months my friend forgot to cancel this and now I'am being charged th...
  • Jacob
  • Community Legend
  • 249 Views
  • 1 replies
  • 0 likes
  • 249 Views
  • 1 replies
  • 0 likes

Contry restriction

Dear all, I got a problem, since 2 month I changed my credit card from a French to a Swiss one. Mon country is now switzerland but only me can use this account. My girlfriend living with me is not able to use the family option. It said that we have t...

  • Newbie
  • Dear all,   I got a problem, since 2 month I changed my credit card from a French to a Swiss one. Mon country is now switzerland but only me can use this account. My girlfriend living with me ...
  • OviiiOne
  • Community Legend
  • 232 Views
  • 1 replies
  • 0 likes
  • 232 Views
  • 1 replies
  • 0 likes

Premium dropped to free?

Hello,Im really pissed off right now. I usually use spotify on offline mode. Today i was gonna upgrade my playlist and when i go back to the online mode it dropped to free?? What is going on Spotify? I buy the premium from Vodafone with premium code ...

  • Casual Listener
  • Hello, Im really pissed off right now. I usually use spotify on offline mode. Today i was gonna upgrade my playlist and when i go back to the online mode it dropped to free?? What is going on Spot...
  • AliDemir
  • Casual Listener
  • 236 Views
  • 1 replies
  • 0 likes
  • 236 Views
  • 1 replies
  • 0 likes

Account verschwunden, Premium weg

Liebe Community,ich kann mich nicht mehr auf Spotify anmelden. Dort steht, die hinterlegte Mail sei nicht vorhanden. Also kann ich mich nicht einmal anmelden, um den Support zu schreiben. Daher muss ich mich nun über FB einloggen. Allerdings beziehe ...

  • Visitor
  • Liebe Community, ich kann mich nicht mehr auf Spotify anmelden. Dort steht, die hinterlegte Mail sei nicht vorhanden. Also kann ich mich nicht einmal anmelden, um den Support zu schreiben. Daher m...
  • Hanibal
  • Newbie
  • 1151 Views
  • 1 replies
  • 1 likes
  • Account
    Login
    Premium
  • 1151 Views
  • 1 replies
  • 1 likes

Can't change country.

I got Spotify while I was abroad, in France. Since returning to Australia, I have been unable (despite numerous attempts using the method outlined in the FAQ) to change the country in my profile to Australia, where I live. When I open my profile page...

  • Newbie
  • I got Spotify while I was abroad, in France. Since returning to Australia, I have been unable (despite numerous attempts using the method outlined in the FAQ) to change the country in my profile to A...
  • anamontemayor
  • Newbie
  • 450 Views
  • 5 replies
  • 0 likes
  • 450 Views
  • 5 replies
  • 0 likes

"Free month of Premium"

I got a mail from Spotify, telling me that "Hi treetopflyerCome on, let’s give it another go. We’d love to welcome you back to all the joys of Premium. So here’s another chance to enjoy a month for free." I was happy to recieve a free month of Spotif...

  • Newbie
  • I got a mail from Spotify, telling me that "Hi treetopflyer Come on, let’s give it another go. We’d love to welcome you back to all the joys of Premium. So here’s another chance to enjoy a month...
  • 1108
  • Newbie
  • 394 Views
  • 2 replies
  • 0 likes
  • 394 Views
  • 2 replies
  • 0 likes

Add followers & playlist, etc. to my spotify acct.

How do I add followers & playlists on my spotify account?How do I also add a photo on my spotify account? See screenshot. Reply soon.

  • Music Fan
  • How do I add followers & playlists on my spotify account? How do I also add a photo on my spotify account?   See screenshot.   Reply soon.
  • Maxim
  • Spotify Star
  • 212 Views
  • 1 replies
  • 0 likes
  • Account
  • 212 Views
  • 1 replies
  • 0 likes

Set a password for your devices

Hello spotify. i have a volvo xc90 with the spotify app and i want to set a password to my account to be able to play. when i click the link in the mail it brings me to a errro page with the text. Oh no! Something has gone wrong! Do not be sad. You c...

  • Visitor
  • Hello spotify.   i have a volvo xc90 with the spotify app and i want to set a password to my account to be able to play. when i click the link in the mail it brings me to a errro page with the...
  • user-removed
  • Not applicable
  • 288 Views
  • 4 replies
  • 0 likes
  • 288 Views
  • 4 replies
  • 0 likes

My Discover Weekly Picture

I can't change my Discover Weekly picture. I have read a lot of answers to a similar question but I can't solve the issue.1. I signed up for Spotify with Facebook, so I can't disconnect my account from Spotify to try force a change.2. I updated my Fa...

  • Newbie
  • I can't change my Discover Weekly picture. I have read a lot of answers to a similar question but I can't solve the issue. 1. I signed up for Spotify with Facebook, so I can't disconnect my account ...
  • MattSuda
  • Spotify Star
  • 177 Views
  • 1 replies
  • 0 likes
  • 177 Views
  • 1 replies
  • 0 likes

Student Subscription

I was paying the student subscription price but I've noticed that my subscription changed to regular premium on its own? I'm still a student and would like to get reimbursed for the months my subscription changed how would I go about doing that?

  • Casual Listener
  • I was paying the student subscription price but I've noticed that my subscription changed to regular premium on its own? I'm still a student and would like to get reimbursed for the months my subscri...
  • Maxim
  • Spotify Star
  • 363 Views
  • 3 replies
  • 0 likes
  • 363 Views
  • 3 replies
  • 0 likes

Family premium subscription payment due

I've had a normal premium account fofr a whole now and just decided today that i would change to the family subscription. Everything went through, however i noticed it said the next time i will be charged (next payment date) will be on March 28th 201...

  • Newbie
  • I've had a normal premium account fofr a whole now and just decided today that i would change to the family subscription. Everything went through, however i noticed it said the next time i will be ch...
  • justinewin_
  • Roadie
  • 187 Views
  • 1 replies
  • 1 likes
  • 187 Views
  • 1 replies
  • 1 likes

Email and password changed without my consent, account compromised

So this morning I received an email saying that my Spotify email has been changed to another email, and my password has also been changed. The only way I can access Spotify now is by logging in through Facebook. I have a credit card on that account s...

  • Newbie
  • So this morning I received an email saying that my Spotify email has been changed to another email, and my password has also been changed. The only way I can access Spotify now is by logging in throu...
  • TobiasYoung
  • Composer
  • 616 Views
  • 1 replies
  • 0 likes
  • 616 Views
  • 1 replies
  • 0 likes

Signed up for Premium Family and Husband Can't Join

We just signed up for the premium family account. My husband hasn't used his account in a long time, and we keep trying to add him on. When we do, it says he is already associated with another family account (he is not).When we try and reset his pass...

  • Casual Listener
  • We just signed up for the premium family account. My husband hasn't used his account in a long time, and we keep trying to add him on. When we do, it says he is already associated with another family...
  • sleilani3
  • Casual Listener
  • 354 Views
  • 2 replies
  • 0 likes
  • 354 Views
  • 2 replies
  • 0 likes

Playstation4 Account won't transfer music

I have a Spotify account on my PS4 but the music that is saved on my PS4 won't transfer to my Spotify account on computer even though they are signed into the same account. What do I do?

  • Newbie
  • I have a Spotify account on my PS4 but the music that is saved on my PS4 won't transfer to my Spotify account on computer even though they are signed into the same account. What do I do?
  • 392 Views
  • 0 replies
  • 0 likes
  • Desktop
    Playstation 4
    Windows
  • 392 Views
  • 0 replies
  • 0 likes

Cancelling Subscription - 'Something went wrong'

I tried to cancel my subscription twice and instead I kept getting an error message that something went wrong. Now I've been charged. I still want to cancel — and I'm gonna need a refund as well for the new charge! Please help, Thanks.

  • Casual Listener
  • I tried to cancel my subscription twice and instead I kept getting an error message that something went wrong. Now I've been charged. I still want to cancel — and I'm gonna need a refund as well...
  • KatesHere
  • Community Legend
  • 731 Views
  • 3 replies
  • 0 likes
  • 731 Views
  • 3 replies
  • 0 likes

Spotify won't accept my card to buy premium

When i try to buy premium it keeps saying enter the 3 digit code on the back of my card. I checked and everything is in and correct and i definatly have money on it.

  • Newbie
  • When i try to buy premium it keeps saying enter the 3 digit code on the back of my card. I checked and everything is in and correct and i definatly have money on it.
  • KatesHere
  • Community Legend
  • 220 Views
  • 1 replies
  • 0 likes
  • 220 Views
  • 1 replies
  • 0 likes

Probleme mit Bezahlung/trouble with payment

Halli Hallöchen seit Monaten habe ich das Problem, dass das Geld für Spotify Premium nicht von meinem Konto abgebucht wird und ich jeden Monat manuell überweisen muss, nachdem eine Benachrichtigung von Spotify kommt. Mein Konto ist gedeckt und die an...

  • Newbie
  • Halli Hallöchen 🙂 seit Monaten habe ich das Problem, dass das Geld für Spotify Premium nicht von meinem Konto abgebucht wird und ich jeden Monat manuell überweisen muss, nachdem eine Benachrichtigu...
  • KatesHere
  • Community Legend
  • 224 Views
  • 1 replies
  • 0 likes
  • 224 Views
  • 1 replies
  • 0 likes

My account shows a number instead of my name

Hi, I recently got back on Spotify after having closed my account a number of years ago. Now that I am back on, for some reason, I see an account number in the place of my name when I open the application (please see the attached photo). You'll notic...

Screen Shot 2017-03-07 at 10.50.06 AM.png Screen Shot 2017-03-07 at 10.52.59 AM.png
  • Visitor
  • Hi,   I recently got back on Spotify after having closed my account a number of years ago. Now that I am back on, for some reason, I see an account number in the place of my name when I open t...
  • KatesHere
  • Community Legend
  • 2206 Views
  • 5 replies
  • 0 likes
  • Account
    Free
    Login
    Other
  • 2206 Views
  • 5 replies
  • 0 likes

Payment

I switched to the student plan, that I just found out about. Spotify has charged the &4.99 to my card but has no given me premium features. Why am I being charged for something I can't use ???

  • Visitor
  • I switched to the student plan, that I just found out about. Spotify has charged the &4.99 to my card but has no given me premium features. Why am I being charged for something I can't use ???
  • Robert_W
  • Community Legend
  • 185 Views
  • 1 replies
  • 0 likes
  • 185 Views
  • 1 replies
  • 0 likes

I linked Facebook to my friends account

I accidentally linked my Facebook to my friends account, I want to link it my Spotify and he wants to link his Facebook to his Spotify. Is there a way to do this?

  • Newbie
  • I accidentally linked my Facebook to my friends account, I want to link it my Spotify and he wants to link his Facebook to his Spotify. Is there a way to do this?
  • Jacob
  • Community Legend
  • 162 Views
  • 1 replies
  • 0 likes
  • 162 Views
  • 1 replies
  • 0 likes