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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
80456 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
654009 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
734484 Views
18 replies
29 likes
Hello. I have some problem with my spotify. I was using my spotify in America for 3 years because I was studing there but recently I come back to Malaysia for good after completing my studies. I logged in with Facebook account while I was in America ...
Hello. I have some problem with my spotify. I was using my spotify in America for 3 years because I was studing there but recently I come back to Malaysia for good after completing my studies. I logg...
Community Legend
468 Views
1 replies
0 likes
I do not remember my Spotify password and tried to change it through "Have you forgotten your password" -section. When I submit my gmail address, it'll will redirect me to a page where it says that I have to do this through my Facebook account, but t...
I do not remember my Spotify password and tried to change it through "Have you forgotten your password" -section. When I submit my gmail address, it'll will redirect me to a page where it says that I...
Community Legend
379 Views
1 replies
0 likes
Hi,I switched country settings a few months ago from NL to Spain but the country settings are still not 100% OK. It displays NL in the Overview page: https://www.spotify.com/es/account/overview/ but ES in the profile page: https://www.spotify.com/es/...
Hi, I switched country settings a few months ago from NL to Spain but the country settings are still not 100% OK. It displays NL in the Overview page: https://www.spotify.com/es/account/o...
Not applicable
337 Views
2 replies
0 likes
Hi, I just forgot to pay my monthly fee and my premium subscription got back to free. As soon as I got the mail from Spotify I paid with PayPal and now I have a premium for family, all my playlists albums eetc are back, but all members of my family a...
Hi, I just forgot to pay my monthly fee and my premium subscription got back to free. As soon as I got the mail from Spotify I paid with PayPal and now I have a premium for family, all my playli...
Spotify Star
1368 Views
3 replies
0 likes
Spotify premium subscription does not accept my number (Prefix: +63956) but works when I try my old number. I cannot get a pin from this number. How can I fix this?
Spotify premium subscription does not accept my number (Prefix: +63956) but works when I try my old number. I cannot get a pin from this number. How can I fix this?
Roadie
255 Views
1 replies
0 likes
I'm trying to end my account that uses a facebook login. In the FAQ ik says to contact Spotify to keep all my playlists etcetera. But how do I contact Spotify?Suggestion : it might be easier if there was a button to just dislodge your Facebook and yo...
I'm trying to end my account that uses a facebook login. In the FAQ ik says to contact Spotify to keep all my playlists etcetera. But how do I contact Spotify? Suggestion : it might be easier if t...
Community Legend
6897 Views
1 replies
0 likes
I have the family plan for a few month and forgot to pay it and then didn't have the money to pay and it was off for a month. Then I reactivated the family plan and sent invites and now when family goes through steps it doesn't change from free to pr...
I have the family plan for a few month and forgot to pay it and then didn't have the money to pay and it was off for a month. Then I reactivated the family plan and sent invites and now when family g...
Moderator
334 Views
1 replies
0 likes
Hello All,Multiple times this has happened when I've confirmed payment information on my card.Oops, seems your card or payment provider is having a bad day. Don't worry, no money has been charged.Yet the payment HAS been taken out my bank account.Bee...
Hello All, Multiple times this has happened when I've confirmed payment information on my card. Oops, seems your card or payment provider is having a bad day. Don't worry, no money has been cha...
Community Legend
470 Views
3 replies
0 likes
I'm attempting to link my band's spotify account to our squarespace website, and to do this I need my login information. The problem is that our music is published to spotify via tunecore (I'm fairly certain that's how it works) and when I try to log...
I'm attempting to link my band's spotify account to our squarespace website, and to do this I need my login information. The problem is that our music is published to spotify via tunecore (I'm fairly...
Newbie
4274 Views
3 replies
0 likes
My account which is linked to my family's premium, was downgraded to free. I just found an email that required me to put in my zip code and it thanked me for confirming. When do I receive the verification email with further instructions?
My account which is linked to my family's premium, was downgraded to free. I just found an email that required me to put in my zip code and it thanked me for confirming. When do I receive the verific...
Spotify Legend
216 Views
1 replies
0 likes
How do I remove these random PS4 systems from my account
How do I remove these random PS4 systems from my account
Community Legend
282 Views
1 replies
0 likes
I have asked for help and kept on emailing Spotify and they keep sending me to the same old links I REALLY NEED TO GET BACK my other account as I am paying for it. I have no idea which email i have use to make that acc and I have tried all the email ...
I have asked for help and kept on emailing Spotify and they keep sending me to the same old links I REALLY NEED TO GET BACK my other account as I am paying for it. I have no idea which email i have u...
Spotify Legend
231 Views
1 replies
0 likes
Me and my roomates share a family account. We pay with my credit card. Today they texted me that they couldn't listen to spotify premium. I checked my account and realized that my status changed from premium to free. I have no idea why this happen. T...
Me and my roomates share a family account. We pay with my credit card. Today they texted me that they couldn't listen to spotify premium. I checked my account and realized that my status changed from...
Spotify Legend
348 Views
1 replies
0 likes
Why did my student premium subscription end and start charging me $9.99 every month without telling me? Why is there no number for me to call Spotify about this????????
Why did my student premium subscription end and start charging me $9.99 every month without telling me? Why is there no number for me to call Spotify about this????????
Spotify Star
354 Views
1 replies
0 likes
I signed up for spotify using Facebook a long time ago. I deleted my Facebook so I thought that meant my spotify would be canceled but I just got charged $10. I can't log into that account anymore so how do I cancel it?
I signed up for spotify using Facebook a long time ago. I deleted my Facebook so I thought that meant my spotify would be canceled but I just got charged $10. I can't log into that account anymore so...
Roadie
273 Views
1 replies
0 likes
My roommate gets kicked off Spotify family, my girlfriend and I do not.all reside at same address, but we keep losing the roommates. I pay for it and they pay me. So why does this keep happening. It says Spotify cannot verify they live there. Is ther...
My roommate gets kicked off Spotify family, my girlfriend and I do not.all reside at same address, but we keep losing the roommates. I pay for it and they pay me. So why does this keep happening. It ...
Regular
1341 Views
2 replies
0 likes
i recently made a new account on the same mail, i had one playlist on my old account and someone's following it. so did they get notified that i changed my account? they were following my playlist, not my account.
i recently made a new account on the same mail, i had one playlist on my old account and someone's following it. so did they get notified that i changed my account? they were following my playl...
Community Legend
558 Views
5 replies
0 likes
Can you please review my account and confirm what my subscription type is? I've been paying for the Premium service for an extended period and would appreciate your assistance. Thanks!
Can you please review my account and confirm what my subscription type is? I've been paying for the Premium service for an extended period and would appreciate your assistance. Thanks!
Community Legend
350 Views
3 replies
0 likes
Casual Listener
670 Views
2 replies
0 likes
I got a $10.96 charge on my account yesterday. That is more than the cost of Premium, and it is not due until next week anyway. How can I get a refund?
I got a $10.96 charge on my account yesterday. That is more than the cost of Premium, and it is not due until next week anyway. How can I get a refund?
Spotify Star
364 Views
1 replies
0 likes
