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cumbersome change of logging method

cumbersome change of logging method

Hello, I would like to delete my fb account and start using Spotify (Premium version) by logging in via email and password instead of fb. It seems to be very complex and long process to have that changed and in fact Spotify team has to do it (you cannot change your logging method on your own online)...Anybody from Spotify team can expedite the process, so that I can copy my list and sign up back to Premium Account asap?

 

Thank you.

Ola

 

Spotify Case # 02411023; ref:_00DD0pxIW._500D0q3lOS:ref

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4 Replies

Welcome to the Spotify Community!

 

Sorry, but support will be able to help you. They don't read this forum for support.

https://www.spotify.com/about-us/contact/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it.

 

You said you have already contacted support, so they should reply within 24-48 hours.

MattSudaSpotify Star
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Hello,

 

Thank you for advice, I didn't know that they don't read the posts. I sent my request already few days ago and still no response, I hope it will be resolved soon by the team in Poland.

 

Take care,

Ola

Sorry for the wait!

 

I've asked the support team to check on your case.

 

Hopefully you'll get a reply soon. 

MattSudaSpotify Star
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If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Hey @Olka_Polka,

 

Sorry about the delay in getting back to you. You should expect an email from our support team shortly.

 

Let me know if there is anything else I can help with.

 

Thanks!

 

 

 

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