Announcements

Help Wizard

Step 1

NEXT STEP

Accounts

Get help with logging in, passwords, and account settings.

Start a topic

Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

80355 Views

9 replies

2 likes

Account
Login
  • 80355 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

653696 Views

13 replies

4 likes

Account
  • 653696 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

734102 Views

18 replies

29 likes

  • 734102 Views
  • 18 replies
  • 29 likes

down grade help

I want to down grade back to Premiem plan from Family Plan how do I do that?

Newbie

I want to down grade back to Premiem plan from Family Plan how do I do that?

OviiiOne

Community Legend

275 Views

3 replies

0 likes

  • 275 Views
  • 3 replies
  • 0 likes

How remove my credit card

Hi how remove my credit card info thanks

Casual Listener

Hi how remove my credit card info thanks

MichaelW

Community Legend

670 Views

1 replies

0 likes

Account
Premium
Subscription
  • 670 Views
  • 1 replies
  • 0 likes

Solved!! Gift card

Why is my gift card code invalid 6 days after paying $36? The retail store confirmed yesterday that the card was correctly activated with a Spotify approval number on the receipt and cannot refund my $36. Why has Spotify not fixed this after getting ...

Regular

Why is my gift card code invalid 6 days after paying $36? The retail store confirmed yesterday that the card was correctly activated with a Spotify approval number on the receipt and cannot refund my...

zebalynn18

Newbie

2540 Views

17 replies

0 likes

  • 2540 Views
  • 17 replies
  • 0 likes

Spotify Gift Card and Premium Holiday Offer

If I buy a Spotify card, will the $0.99 premium offer still apply?

Newbie

If I buy a Spotify card, will the $0.99 premium offer still apply?

MichaelW

Community Legend

269 Views

1 replies

0 likes

  • 269 Views
  • 1 replies
  • 0 likes

If I cancel my subscription I keep in premium

hi, If I cancel my subscription I keep in premium?, because I bought one month but I not want to be subscribed, thks

Casual Listener

hi, If I cancel my subscription I keep in premium?, because I bought one month but I not want to be subscribed, thks

MichaelW

Community Legend

475 Views

1 replies

0 likes

Account
Premium
Subscription
  • 475 Views
  • 1 replies
  • 0 likes

3 Months for $0.99 as a gift

I am trying to gift the 3 months for $0.99 as a gift. When I go to the gift section, the deal is not there is there a way I can gift the deal? Thanks and happy holidays!! ~Nicole

Newbie

I am trying to gift the 3 months for $0.99 as a gift. When I go to the gift section, the deal is not there 😞 is there a way I can gift the deal? Thanks and happy holidays!!  ~Nicole

rhg5010

Newbie

382 Views

2 replies

0 likes

Account
Other
Premium
Subscription
  • 382 Views
  • 2 replies
  • 0 likes

Help

Hola, soy de mexico, bueno el caso es que pague con una tarjeta expedida en Estados Unidos ahora que actualize mi metodo de pago a una de México no me cambia el pais y sigue en Estados Unidos

Newbie

Hola, soy de mexico, bueno el caso es que pague con una tarjeta expedida en Estados Unidos ahora que actualize mi metodo de pago a una de México no me cambia el pais y sigue en Estados Unidos

MichaelW

Community Legend

182 Views

1 replies

0 likes

  • 182 Views
  • 1 replies
  • 0 likes

Code on giftcard invalid

I bought a giftcard today, and I've tried the code on the back off the card at lest 20 times, and it says that the code doesn't seem to be valid. I don't know what to do. I just spent a lot off money on this.

Newbie

I bought a giftcard today, and I've tried the code on the back off the card at lest 20 times, and it says that the code doesn't seem to be valid. I don't know what to do. I just spent a lot off money...

mhutchz

Regular

335 Views

1 replies

0 likes

  • 335 Views
  • 1 replies
  • 0 likes

Just want free

Hi there all i want is just free i don'nt want to pay every month.Thanks.

Casual Listener

Hi there all i want is just free i don'nt want to pay every month. Thanks.

Jordi

Community Legend

208 Views

1 replies

0 likes

  • 208 Views
  • 1 replies
  • 0 likes

I accidentally deleted the app from facebook

Hi, Yesterday I accidentally deleted the spotify app from facebook and now my account has gone, I reconnected it from facebook again and my Premium account is gone. I tryied everything and the email is the same but I no longer have premium and my pla...

Newbie

Hi, Yesterday I accidentally deleted the spotify app from facebook and now my account has gone, I reconnected it from facebook again and my Premium account is gone. I tryied everything and the email ...

MattSuda

Spotify Star

325 Views

1 replies

1 likes

  • 325 Views
  • 1 replies
  • 1 likes

i want to leave

help me..why i'm still in premium account??..i need to save my money for my studying.. why i cant change my account from premium to free..i love this apps very much but reality is i need to own my money from now..soory because to leave SPOTIFY..just ...

Casual Listener

help me..why i'm still in premium account??..i need to save my money for my studying.. why i cant change my account from premium to free..i love this apps very much but reality is i need to own my mo...

167 Views

0 replies

0 likes

  • 167 Views
  • 0 replies
  • 0 likes

Spotify won't connect with facebook

Good evening. I've been using Spotify for many years and my account has been connected to facebook since the service became available. A week ago I had to change my facebookpassword. Since then I haven't been able to connect my spotifyaccount with fa...

Newbie

Good evening.   I've been using Spotify for many years and my account has been connected to facebook since the service became available. A week ago I had to change my facebookpassword. Since...

Roland89

Newbie

2229 Views

5 replies

0 likes

Account
Login
  • 2229 Views
  • 5 replies
  • 0 likes

Updating Payment Information

i click the Subscription and Payment, and when i try to update my information, clicking on the link it doesnt do anything, it loads up and then does nothing. Im trying to get the student discount. I tried terminating my subscription so that i can sta...

Newbie

 i click the Subscription and Payment, and when i try to update my information, clicking on the link it doesnt do anything, it loads up and then does nothing.  Im trying to get the studen...

200 Views

0 replies

0 likes

  • 200 Views
  • 0 replies
  • 0 likes

Friend connected his facebook to my spotify account - it wont go away

The title says it all. My friend connected his facebook account to my spotify. Now it's asking me to add all his friends and it has his name and picture and its MY account. I purposely didn't sign up with facebook for this reason. Yes, I've clicked p...

Newbie

The title says it all. My friend connected his facebook account to my spotify. Now it's asking me to add all his friends and it has his name and picture and its MY account. I purposely didn't sign up...

149 Views

0 replies

0 likes

  • 149 Views
  • 0 replies
  • 0 likes

Why didn't I get charged 99 Cents instead of the full price? I payed full price..... Bad deal

3 months for 99 cents. That was my plan. But instead I am charged full price and now I'm **bleep**ed Cuz there's like 6 other things I need to buy but now no longer have the money.

Newbie

3 months for 99 cents. That was my plan. But instead I am charged full price and now I'm **bleep**ed Cuz there's like 6 other things I need to buy but now no longer have the money.

joe390

Newbie

195 Views

1 replies

0 likes

  • 195 Views
  • 1 replies
  • 0 likes

Unauthorized Charge

Had to cancel a card this moring due to an unauthorized charge on it from ADY*Spotify USA for $1.07. I've never signed up for Spotify nor have I ever used Spotify. The card that was used has also never been used for an online purchase before. I know ...

Newbie

Had to cancel a card this moring due to an unauthorized charge on it from ADY*Spotify USA for $1.07.  I've never signed up for Spotify nor have I ever used Spotify. The card that was used has al...

ayshaakhter

Casual Listener

3364 Views

1 replies

0 likes

  • 3364 Views
  • 1 replies
  • 0 likes

3 months Premium for only 0,99 Euros or 9,99? Fraudulent announce?

In the website from Spotify show the promotion of 3 months for 0,99 Euros... but when I go to purchase is 9,99 Euros!

Casual Listener

In the website from Spotify show the promotion of 3 months for 0,99 Euros... but when I go to purchase is 9,99 Euros!  

kensidio

Casual Listener

965 Views

7 replies

0 likes

  • 965 Views
  • 7 replies
  • 0 likes

No test-time and just one month

Hello Guys, i purchased Spotify Premium now. I cklicked on the winterdeal for 0,99€ per month. I selected paysafecard to pay with. And now it just show me that i purchased Spotify for one month. I want my 3 months for 0,99€. Please tell me what i hav...

Newbie

Hello Guys, i purchased Spotify Premium now. I cklicked on the winterdeal for 0,99€ per month. I selected paysafecard to pay with. And now it just show me that i purchased Spotify for one month. I ...

MattSuda

Spotify Star

150 Views

1 replies

0 likes

  • 150 Views
  • 1 replies
  • 0 likes