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desperate to speak with someone at spotify

desperate to speak with someone at spotify

i 'signed up' for a premium account tonight, but was merely given someone else's pre-existing account. i have no idea who this person is, or how i ended up with it. and now i can't cancel the subscription because i don't know the password! desperate to speak to someone at spotify. please help!!

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1 Reply

Hey there!

 

This is something for our Accounts team. Get in touch via https://www.spotify.com/about-us/contact/contact-spotify-account or via Twitter @SpotifyCares.

 

Let us know how it goes.

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