double accounts and problems

[user-removed]

hi, i have a prpblem, i tried to change my account so it is an australian account. when i log in it shows that i am in australia and my australian adress. as soon as i want to play music in my chromebook from the web player it tries to log in on the old norwegian account. and since its impossible to play music in australia on my norwegian account it wont work. please help me with this.

user name is martinarff user is martin arff pedersen

[Taylor]

Hi, and welcome to the community!

I suggest you submit an online contact form; and someone at Spotify should be able to sort that out for you.

If you get an automated reply; make sure to reply to it directly (even if it's from a no reply); and it will be sent to the Spotify staff.

Anthony 🙂

[Peter__]

Just out of interest, have you tried logging out of the web app, clearing all of your cache and cookies and then logging in again? 

It sounds like it might have cached some details about your account. 

Peter

[Taylor]

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@Peter wrote:

Just out of interest, have you tried logging out of the web app, clearing all of your cache and cookies and then logging in again? 

It sounds like it might have cached some details about your account. 

Peter

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Good point 😉

Anthony