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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9851 Views
  • 3 replies
  • 9 likes
  • Security
  • 9851 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • imksa
  • Newbie
  • 492485 Views
  • 981 replies
  • 111 likes
  • Account
  • 492485 Views
  • 981 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1213568 Views
  • 119 replies
  • 117 likes
  • Account
  • 1213568 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 122495 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 122495 Views
  • 72 replies
  • 12 likes

DELETE MY ACCOUNT PLEASE!!

I have sent 1million emails to spotify and you aren't seeing that I want my account deleted and that I don't want any emails from you anymore please delete my account and UNSUBSCRIBE ME TO EMAILS!! Is annoying! Thank you

  • Casual Listener
  • I have sent 1million emails to spotify and you aren't seeing that I want my account deleted and that I don't want any emails from you anymore please delete my account and UNSUBSCRIBE ME TO EMAILS!! I...
  • Peter__
  • Community Legend
  • 295 Views
  • 3 replies
  • 0 likes
  • 295 Views
  • 3 replies
  • 0 likes

Unable to skip tracks in playlist through Bluetooth or iOS 7 lock screen

After upgrading to iOS 7 I can't go forward or backwards in the playlist through iOS lock screen or when controlling my phone with the car. Everything worked fine on iOS 6.14 and I have even tested with my wife's iPhone which is not yet updated, and ...

  • Casual Listener
  • After upgrading to iOS 7 I can't go forward or backwards in the playlist through iOS lock screen or when controlling my phone with the car. Everything worked fine on iOS 6.14 and I have even tested w...
  • jull1234
  • Newbie
  • 3187 Views
  • 6 replies
  • 1 likes
  • Other
    Premium
  • 3187 Views
  • 6 replies
  • 1 likes

Unidays

Hey, I put in all my details but my premium won't work with unidays… so I'm paying £5 to an account I don't know please help me!!! Barbiegirlio

  • Newbie
  • Hey, I put in all my details but my premium won't work with unidays… so I'm paying £5 to an account I don't know please help me!!! Barbiegirlio
  • Peter__
  • Community Legend
  • 264 Views
  • 1 replies
  • 0 likes
  • 264 Views
  • 1 replies
  • 0 likes

Solved!! Urgent! Playlist disappeared, duplicated account?

All my playlists are gone, I have no idea why, i didnt delete it. i logged into my spotify account on my ipad this morning, they're still there, but when i looked into the desktop one, all my playlist are gone, and then i checked the spotify on my ip...

  • Visitor
  • All my playlists are gone, I have no idea why, i didnt delete it. i logged into my spotify account on my ipad this morning, they're still there, but when i looked into the desktop one, all my playlis...
  • Peter__
  • Community Legend
  • 507 Views
  • 3 replies
  • 0 likes
  • Account
  • 507 Views
  • 3 replies
  • 0 likes

Change facebook connection for premium account

I have a rather serious problem. I have apparently made my spotify account with my facebook login. And now that I have made a new account on facebook. I would like to change the facebook account connected to my spotify. But now I can't log in to spot...

  • Visitor
  • I have a rather serious problem. I have apparently made my spotify account with my facebook login. And now that I have made a new account on facebook. I would like to change the facebook account conn...
  • Peter__
  • Community Legend
  • 287 Views
  • 1 replies
  • 0 likes
  • 287 Views
  • 1 replies
  • 0 likes

Partner subscription refused because of account status?

Hi everyone, I used to have a Premium account, which is now a Free account since a few days. I'm trying to upgrade back to Premium through a partner (KPN/Hi Mobile), but I get the error that the account is already Premium. However, the Spotify-websit...

  • Newbie
  • Hi everyone,   I used to have a Premium account, which is now a Free account since a few days. I'm trying to upgrade back to Premium through a partner (KPN/Hi Mobile), but I get the error th...
  • Peter__
  • Community Legend
  • 223 Views
  • 1 replies
  • 0 likes
  • 223 Views
  • 1 replies
  • 0 likes

Charged when i unsubscribed

I unsubscribed my account during the middle of last month, but today i found out that i was still subscribed and have been charged which i didnt want to happen. Is there anyway that i can get refund, because i will no longer be using this and it woul...

  • Newbie
  • I unsubscribed my account during the middle of last month, but today i found out that i was still subscribed and have been charged which i didnt want to happen. Is there anyway that i can get refund,...
  • Peter__
  • Community Legend
  • 175 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 175 Views
  • 1 replies
  • 0 likes

Unlimited user, cant get Premium free for 30 days?

hi, currently Unlimited customer, I see there is free 30 day trial for Premium, this offer is open to me or not? thankyou

  • Music Fan
  • hi, currently Unlimited customer, I see there is free 30 day trial for Premium, this offer is open to me or not?    thankyou
  • katrina4321
  • Music Fan
  • 623 Views
  • 12 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
    Unlimited
  • 623 Views
  • 12 replies
  • 0 likes

Solved!! Toshiba Volume no máximo

Hi! Yesterday, I received a coupon with a voucher code, from Toshiba Portugal, referring to a campaign through which one would get 6 months of free premium. The campaign is called "Volume no máximo". The problem is when I insert the code onde spotify...

  • Casual Listener
  • Hi! Yesterday, I received a coupon with a voucher code, from Toshiba Portugal, referring to a campaign through which one would get 6 months of free premium. The campaign is called "Volume no máximo...
  • Peter__
  • Community Legend
  • 321 Views
  • 3 replies
  • 0 likes
  • 321 Views
  • 3 replies
  • 0 likes

Vodafone partner subscription

I have just signed up for the Vodafone red plan which gives you spotify premium but I can't get it no matter what I do,please help me!!!

  • Newbie
  • I have just signed up for the Vodafone red plan which gives you spotify premium but I can't get it no matter what I do,please help me!!!
  • Peter__
  • Community Legend
  • 259 Views
  • 1 replies
  • 0 likes
  • 259 Views
  • 1 replies
  • 0 likes

Playlist missing tracks

One (possible more) of my playlists is acting weird lately. It keeps losing tracks intermittently, I noticed it yesterday when it was down to 5 tracks, and today it's down to just one track. It previously had over a hundred tracks. I checked some of ...

  • Music Fan
  • One (possible more) of my playlists is acting weird lately.  It keeps losing tracks intermittently, I noticed it yesterday when it was down to 5 tracks, and today it's down to just one track. It...
  • jjaaayyz
  • Casual Listener
  • 3087 Views
  • 31 replies
  • 0 likes
  • 3087 Views
  • 31 replies
  • 0 likes

Add "Friends" On Mobile

sorry if this has been posted before but I really would like to know how to add people, I can follow playlists no users though.

  • Casual Listener
  • sorry if this has been posted before but I really would like to know how to add people, I can follow playlists no users though.
  • 471 Views
  • 0 replies
  • 0 likes
  • Account
  • 471 Views
  • 0 replies
  • 0 likes

Cant login

Please help <br><br>Cant log in on My account to register My New creditcard. No New creditcArd no premium.<br><br>Says I enter wrong username or password but I use same as I use in the Iphone app spotify and there it works.<br><br>Another problem is ...

  • Newbie
  • Please help 😱&lt;br&gt;&lt;br&gt;Cant log in on My account to register My New creditcard. No New creditcArd no premium.&lt;br&gt;&lt;br&gt;Says I enter wrong username...
  • Peter__
  • Community Legend
  • 246 Views
  • 1 replies
  • 0 likes
  • Account
  • 246 Views
  • 1 replies
  • 0 likes

Solved!! Can't get the free 48-h trial of Spotify Premium

I downloaded spotify to get the announced free 48-h trial but my account is Spotify Free again. What's wrong? Why doesn't it work? Thanks in advanced.

  • Regular
  • I downloaded spotify to get the announced free 48-h trial but my account is Spotify Free again. What's wrong? Why doesn't it work? Thanks in advanced.
  • mardedudas
  • Regular
  • 4357 Views
  • 14 replies
  • 0 likes
  • Premium
  • 4357 Views
  • 14 replies
  • 0 likes

Solved!! Free 30 days trial paypal failure !

Hi everybody ! Just wanted to get the 30-days spotify premium trial, but when I valid the paypal payment, it comes back to the payment method webpage and i see NO error message on this page. My paypal account is linked with a valid bank card ! I don'...

  • Casual Listener
  • Hi everybody !   Just wanted to get the 30-days spotify premium trial, but when I valid the paypal payment, it comes back to the payment method webpage and i see NO error message on this pag...
  • AdelSpotify1
  • Casual Listener
  • 7098 Views
  • 4 replies
  • 0 likes
  • 7098 Views
  • 4 replies
  • 0 likes

Solved!! Change Country Settings

Hi I moved from Iceland to Sweden and my account country is Iceland. I bought Spotify 3 months card in a store here in Sweden, i have to change my country settings but i dont have a swedish bank card so i cant change it. What can i do? Thanks

  • Newbie
  • Hi   I moved from Iceland to Sweden and my account country is Iceland. I bought Spotify 3 months card in a store here in Sweden, i have to change my country settings but i dont have a swedis...
  • Peter__
  • Community Legend
  • 1125 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 1125 Views
  • 1 replies
  • 0 likes

Error 410

hi there i payed for spotify unlimited through facebook for the last 3 weeks code 410 has come up i am getting really annoyed sent 2 emails to spotify with no response so set up another account to email them again please advise me on what to do

  • Casual Listener
  • hi there i payed for spotify unlimited through facebook for the last 3 weeks code 410 has come up i am getting really annoyed sent 2 emails to spotify with no response so set up another account to em...
  • Peter__
  • Community Legend
  • 576 Views
  • 12 replies
  • 0 likes
  • Account
  • 576 Views
  • 12 replies
  • 0 likes

Solved!! Unable to cancel my 30-day trial subscription

I read that you'd have to cancel your sub a day before the trial ends so that Spotify couldn't charge for a new premium sub. I was wondering if that still happens as I can't seem to find a "‘Cancel your subscription section’" link. Is it because it's...

  • Casual Listener
  • I read that you'd have to cancel your sub a day before the trial ends so that Spotify couldn't charge for a new premium sub. I was wondering if that still happens as I can't seem to find a "‘Cancel y...
  • Peter__
  • Community Legend
  • 1050 Views
  • 13 replies
  • 0 likes
  • 1050 Views
  • 13 replies
  • 0 likes

Using Spotify abroad?

I have a Spotify Unlimited subscription in the UK and I am working temporarily in South Africa. I am unable to download Spotify on my pc here even when logged in to my account. Any suggestions please?

  • Newbie
  • I have a Spotify Unlimited subscription in the UK and I am working temporarily in South Africa.  I am unable to download Spotify on my pc here even when logged in to my account.  Any sugges...
  • Peter__
  • Community Legend
  • 327 Views
  • 2 replies
  • 0 likes
  • 327 Views
  • 2 replies
  • 0 likes

Playlist lost

Hello,<br><br>I have a Premium Spotify account for about 1 year and up to now, i was very happy about the service.<br>Since the beginning of july, I experience some difficulty to make research with the PC version and I cant find the solution on the w...

  • Newbie
  • Hello,&lt;br&gt;&lt;br&gt;I have a Premium Spotify account for about 1 year and up to now, i was very happy about the service.&lt;br&gt;Since the beginning of july, I experien...
  • Peter__
  • Community Legend
  • 225 Views
  • 1 replies
  • 0 likes
  • Premium
  • 225 Views
  • 1 replies
  • 0 likes