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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 4080 Views
  • 0 replies
  • 9 likes
  • Security
  • 4080 Views
  • 0 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • chiccawith2cs
  • Visitor
  • 462328 Views
  • 974 replies
  • 110 likes
  • Account
  • 462328 Views
  • 974 replies
  • 110 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1204581 Views
  • 119 replies
  • 117 likes
  • Account
  • 1204581 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 112558 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 112558 Views
  • 72 replies
  • 12 likes

I ordered spotify premium and it isn't working on phone

I ordered spotify premium earlier today and it still isn't recognising it on my phone

  • Newbie
  • I ordered spotify premium earlier today and it still isn't recognising it on my phone 😕
  • Robbie
  • Spotify Legend
  • 190 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 190 Views
  • 1 replies
  • 0 likes

Solved!! NUS discount stopped working

Hey everyone, I had the NUS discount for a year, it all worked perfectly. When it ended I switched to Unlimited for a while, then when I got a new NUS card I signed up for premium again. This was two months ago, and for those two months it worked fin...

  • Casual Listener
  • Hey everyone,   I had the NUS discount for a year, it all worked perfectly. When it ended I switched to Unlimited for a while, then when I got a new NUS card I signed up for premium again. T...
  • stelabelarose
  • Casual Listener
  • 426 Views
  • 3 replies
  • 0 likes
  • 426 Views
  • 3 replies
  • 0 likes

Unlimited account and playlists deleted

Hi all, I have an Unlimited Account but if i log in i get a free account...I created my first Account with Facebook, so i have no Spotify name to use for log in. I already submitted a case form (# 00937917) but i just got an answer how to change my p...

  • Casual Listener
  • Hi all,   I have an Unlimited Account but if i log in i get a free account...I created my first Account with Facebook, so i have no Spotify name to use for log in. I already submitted a case...
  • Peter__
  • Community Legend
  • 290 Views
  • 3 replies
  • 0 likes
  • Account
  • 290 Views
  • 3 replies
  • 0 likes

Spotify premium not working!

I've tried logging in and out several times via spotify details, Facebook and email and even reinstalling the app but nothing seems to work. My username is emmarenberg

  • Newbie
  • I've tried logging in and out several times via spotify details, Facebook and email and even reinstalling the app but nothing seems to work. My username is emmarenberg
  • meahtenoha
  • Spotify
  • 452 Views
  • 5 replies
  • 0 likes
  • Premium
  • 452 Views
  • 5 replies
  • 0 likes

Solved!! Gift Card Issues

Hey spotify Someone in norway just bought spotify premium for me as a gift card, and paid with a norwegian card, visa card. But i live in Belgium and cant activate because my country on my profile is Belgium. I can`t edit the country on my profile, t...

  • Casual Listener
  • Hey spotify   Someone in norway just bought spotify premium for me as a gift card, and paid with a norwegian card, visa card. But i live in Belgium and cant activate becaus...
  • jellecolman
  • Casual Listener
  • 782 Views
  • 6 replies
  • 0 likes
  • 782 Views
  • 6 replies
  • 0 likes

Solved!! New account has been made after the update

Hi, today I updated Spotify. When I laughed a new version I logged in by my Facebook account. I saw that I am logging in some new account - without my stars, playlist, etc. My friend is following my old account, which in I can't log. Could you help m...

  • Visitor
  • Hi, today I updated Spotify. When I laughed a new version I logged in by my Facebook account. I saw that I am logging in some new account - without my stars, playlist, etc. My friend is following my ...
  • Peter__
  • Community Legend
  • 268 Views
  • 1 replies
  • 0 likes
  • 268 Views
  • 1 replies
  • 0 likes

Setup regular account - not tied to Facebook

I have a paid annual subscription on my account that is tied to my Facebook account. I would like to create a separate, standalone Spotify account that is no longer tied to my Facebook account using the same payment I've already made for the annual s...

  • Visitor
  • I have a paid annual subscription on my account that is tied to my Facebook account. I would like to create a separate, standalone Spotify account that is no longer tied to my Facebook account using ...
  • Peter__
  • Community Legend
  • 235 Views
  • 1 replies
  • 0 likes
  • 235 Views
  • 1 replies
  • 0 likes

Solved!! Premium account won't work on mobile

I too have the same problem! Spotify premium is active but my app won't says that I still need to buy into the premium and the only option I have is to 'learn more'. Please help

  • Casual Listener
  • I too have the same problem! Spotify premium is active but my app won't says that I still need to buy into the premium and the only option I have is to 'learn more'. Please help
  • Peter__
  • Community Legend
  • 7614 Views
  • 2 replies
  • 0 likes
  • 7614 Views
  • 2 replies
  • 0 likes

Spotify primium app

I got spotify on my ipod touch and i wanted primium but i dont know where the option to do so is

  • Newbie
  • I got spotify on my ipod touch and i wanted primium but i dont know where the option to do so is
  • Peter__
  • Community Legend
  • 228 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 228 Views
  • 1 replies
  • 0 likes

someone else is using my spotify account

Hey, someone else is listening to songs I've never listened to using my spotify premium and it's showing up on my facebook. i've changed my password but it doesn't seem to help. what should i do to stop this?

  • Casual Listener
  • Hey, someone else is listening to songs I've never listened to using my spotify premium and it's showing up on my facebook. i've changed my password but it doesn't seem to help. what should i do to s...
  • Peter__
  • Community Legend
  • 1691 Views
  • 9 replies
  • 0 likes
  • 1691 Views
  • 9 replies
  • 0 likes

Lost playlist

Hello spotify Community, I don't know how but i lost my playlist named "Songs" and i found it but it says that the username is all numbers its "1255344191" like the account has been deleted or something but the playlist is still there. That used to b...

  • Newbie
  • Hello spotify Community,   I don't know how but i lost my playlist named "Songs" and i found it but it says that the username is all numbers its "1255344191" like the account has been delete...
  • Peter__
  • Community Legend
  • 206 Views
  • 1 replies
  • 0 likes
  • Account
  • 206 Views
  • 1 replies
  • 0 likes

Solved!! After update, my playlist is gone

Hello, Yesterday, after installing the asked update on my mac book, the application restarts and all playlists where gone. (it automatically logs in again with my Facebook credentials) It looks like there is a new profile created, because I now have ...

  • Casual Listener
  • Hello, Yesterday, after installing the asked update on my mac book, the application restarts and all playlists where gone. (it automatically logs in again with my Facebook credentials) I...
  • R_one
  • Casual Listener
  • 701 Views
  • 3 replies
  • 0 likes
  • Account
  • 701 Views
  • 3 replies
  • 0 likes

Double accounts linked to one Facebook

I accidently deleted the Spotify App in Facebook. Because of this I couldn't log in Spotify anymore, so I made a new account, using the same Facebookaccount I had used earlier. I now have two Spotify accounts, both linked to the same Facebookaccount....

  • Casual Listener
  • I accidently deleted the Spotify App in Facebook. Because of this I couldn't log in Spotify anymore, so I made a new account, using the same Facebookaccount I had used earlier. I now have two Spotify...
  • Hanners
  • Casual Listener
  • 246 Views
  • 2 replies
  • 0 likes
  • Account
    Free
    Login
  • 246 Views
  • 2 replies
  • 0 likes

Account disabled after inquiry about 12 month charge

The other day it was time for my monthly payment to Spotify, nothing out of the ordinary as it has been as such since spotify launched in Sweden way back when. But I noticed I was charged 12 months instead of the regular 1 month, ok not really a big ...

  • Regular
  • The other day it was time for my monthly payment to Spotify, nothing out of the ordinary as it has been as such since spotify launched in Sweden way back when.   But I noticed I was charged ...
  • Fluffbollen
  • Regular
  • 557 Views
  • 9 replies
  • 0 likes
  • 557 Views
  • 9 replies
  • 0 likes

deleting account

Hi, New user here. Sort of lost. Today I decided to give Spotify a try. During registration, I was surprised to find that my email existed because evidently I had connected once several months ago, using my Facebook login (why??!!!). I don't want my ...

  • Casual Listener
  • Hi,   New user here. Sort of lost.   Today I decided to give Spotify a try. During registration, I was surprised to find that my email existed because evidently I had connected once...
  • user-removed
  • Not applicable
  • 632 Views
  • 8 replies
  • 0 likes
  • Account
    Login
  • 632 Views
  • 8 replies
  • 0 likes

Just Updated to the free trial of spotify premium but my phone does no see my registri

I just register for spotify premium 30 day trial ... but in my phone I still can use the benefit of a premium service what can I do ?

  • Newbie
  • I just register for spotify premium 30 day trial ... but in my phone I still can use the benefit of a premium service    what can I do ?
  • Thedev
  • Community Legend
  • 352 Views
  • 6 replies
  • 0 likes
  • 352 Views
  • 6 replies
  • 0 likes

All playlists and starred songs are gone

I listen to Spotify every day. I was listening this morning, installed the update this afternoon and when I logged back in everything was gone. Playlists and all Starred songs. I've tried logging in with the numbered username instead of facebook and ...

  • Newbie
  • I listen to Spotify every day. I was listening this morning, installed the update this afternoon and when I logged back in everything was gone. Playlists and all Starred songs. I've tried logging in ...
  • Thedev
  • Community Legend
  • 189 Views
  • 1 replies
  • 0 likes
  • Account
    Free
  • 189 Views
  • 1 replies
  • 0 likes

All my playlists and followers are gone

I use Spotify every day and I had lots of playlists. One day when I opened Spotify everything was just gone. No playlists nor followers, nothing. I don't know if it's because a duplicate account, cause I don't remember if I had a spotify and a facebo...

  • Casual Listener
  • I use Spotify every day and I had lots of playlists. One day when I opened Spotify everything was just gone. No playlists nor followers, nothing. I don't know if it's because a duplicate account, cau...
  • Thedev
  • Community Legend
  • 301 Views
  • 3 replies
  • 0 likes
  • 301 Views
  • 3 replies
  • 0 likes

Lost Playlists

A couple of days ago, all my playlists disappeared. This is the second time it's happened. The first was well over two years ago, I think, my premium deal was also taken away. This time, however, I have reasons to believe my account was hacked, as th...

  • Newbie
  • A couple of days ago, all my playlists disappeared. This is the second time it's happened. The first was well over two years ago, I think, my premium deal was also taken away. This time, however, I h...
  • Adam
  • Roadie
  • 194 Views
  • 1 replies
  • 0 likes
  • 194 Views
  • 1 replies
  • 0 likes