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facebook login failure

facebook login failure

I have a spotify account which I originally set up on my old laptop and is connected to my Facebook.

i've just gotten a new Mac laptop and have downlaoded spotify, however when I try to log in with facebook it won't let me, and says "spotify desktop client communication failed". I'm not able to log in with my email instead because it's already being used by the account connected to my Facebook. The only solution I can think of is deleting my account and starting a new one, but I don't even know how to do that!

Please help me I am desperate and crying

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2 Replies

Try the directions posted here?

http://mikedixson.com/2014/11/solved-spotify-desktop-client-communication-failed/

 

That has fixed the problem for most people.

 

Did it work? Let me know.

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
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Note: I'm not a Spotify employee.

If you are still having trouble,

I suggest you contact support so they can help you

https://www.spotify.com/about-us/contact/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

 

Support usually replies within 24-48 hours.

 

You can also tweet to @SpotifyCares on Twitter for help.

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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