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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 9004 Views
  • 1 replies
  • 9 likes
  • Security
  • 9004 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 481494 Views
  • 979 replies
  • 111 likes
  • Account
  • 481494 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1210805 Views
  • 119 replies
  • 117 likes
  • Account
  • 1210805 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 120844 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 120844 Views
  • 72 replies
  • 12 likes

Facebook and Spotify

Hi Guys, I am sure many of you are facing the same problem. Here it goes:My facebook and Spotify are linked together. If I deactivate my facebook, I can't connect to Sportify without activating my Facebook.How to delink it. I wanna take a break from ...

  • Newbie
  • Hi Guys,   I am sure many of you are facing the same problem. Here it goes: My facebook and Spotify are linked together. If I deactivate my facebook, I can't connect to Sportify without activ...
  • MattSuda
  • Spotify Star
  • 202 Views
  • 1 replies
  • 1 likes
  • Account
  • 202 Views
  • 1 replies
  • 1 likes

Solved!! I don't have a username except my facebook login and am unable to login to spotifys website

Hi I registered with facebook for spotify a couple years ago and I am not able to log in to the spotify website because I do not have a goddamned username just my facebook login option but that is not available to choose as an option on the website.

  • Casual Listener
  • Hi I registered with facebook for spotify a couple years ago and I am not able to log in to the spotify website because I do not have a goddamned username just my facebook login option but that is no...
  • MattSuda
  • Spotify Star
  • 540 Views
  • 5 replies
  • 0 likes
  • Account
    Login
    Premium
  • 540 Views
  • 5 replies
  • 0 likes

Solved!! Trace Account Signup Date

Hi, would it be possible to find out the day that I joined spotify please?

  • Newbie
  • Hi, would it be possible to find out the day that I joined spotify please?
  • MattSuda
  • Spotify Star
  • 272 Views
  • 1 replies
  • 0 likes
  • Account
  • 272 Views
  • 1 replies
  • 0 likes

Removing Unknown Device

Hi, there is a MacBook pro with an unknown username accessing my premium account. It comes up as one of two Connect choices on my iPhone and I can't get rid of it. Have logged off and changed password but it's still there! Please help.

  • Casual Listener
  • Hi, there is a MacBook pro with an unknown username accessing my premium account. It comes up as one of two Connect choices on my iPhone and I can't get rid of it. Have logged off and changed passwor...
  • MattSuda
  • Spotify Star
  • 794 Views
  • 1 replies
  • 0 likes
  • Security
  • 794 Views
  • 1 replies
  • 0 likes

Undesired follower

Hello, I would like to block one of my follower. How can I do it ?I don't want any random person to follow me, how can I prevent it ? Thanks

  • Newbie
  • Hello,   I would like to block one of my follower. How can I do it ? I don't want any random person to follow me, how can I prevent it ?   Thanks
  • MattSuda
  • Spotify Star
  • 186 Views
  • 1 replies
  • 1 likes
  • Account
  • 186 Views
  • 1 replies
  • 1 likes

My Spotify name/facebook name is wrong, help?

Hi there, My Spotify is linked to the wrong account (ie the wrong name appears in the corner etc), and when i link to facebook it doesn't pick my account name in the settings, even though I login with my facebook details. Is there a way to reset it, ...

  • Newbie
  • Hi there,   My Spotify is linked to the wrong account (ie the wrong name appears in the corner etc), and when i link to facebook it doesn't pick my account name in the settings, even though I ...
  • MattSuda
  • Spotify Star
  • 208 Views
  • 1 replies
  • 0 likes
  • Account
  • 208 Views
  • 1 replies
  • 0 likes

Endless Loop Premium Account

I've been a premium account holder now for months and enjoying every minute of it but the real test comes when you have an issue and here it's a massive fail. When I try log in with my FB as I have always done then I get an error "It looks like you a...

  • Newbie
  • I've been a premium account holder now for months and enjoying every minute of it but the real test comes when you have an issue and here it's a massive fail.    When I try log in with my...
  • MattSuda
  • Spotify Star
  • 553 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
    Subscription
  • 553 Views
  • 1 replies
  • 0 likes

Spotify wont connect to Tumblr

So, i am trying to share a song to my tumblr followers, and it says that my info is incorrect, even after changing my password, and typing my username slowly to avoid mistakes. please help!

  • Newbie
  • So, i am trying to share a song to my tumblr followers, and it says that my info is incorrect, even after changing my password, and typing my username slowly to avoid mistakes. please help!
  • MattSuda
  • Spotify Star
  • 271 Views
  • 1 replies
  • 0 likes
  • Account
  • 271 Views
  • 1 replies
  • 0 likes

Can not log into my Premium account.

I can't log into my premium account and i have no idea why. I use spotify every day and these last few days have been torture. Apparently I have multiple accounts as well. I could not get my Premium account set up with facebook. The only account I ca...

  • Newbie
  • I can't log into my premium account and i have no idea why. I use spotify every day and these last few days have been torture. Apparently I have multiple accounts as well. I could not get my Premium ...
  • MattSuda
  • Spotify Star
  • 392 Views
  • 3 replies
  • 0 likes
  • 392 Views
  • 3 replies
  • 0 likes

Premium upgrade

I purchased a Premium Subscription today, and neither my computer nor my iPhone recognizes the upgrade. I have tried logging out and back in again, re-installing the app, etc, but when I try to play a song, it tells me I have to upgrade.

  • Newbie
  • I purchased a Premium Subscription today, and neither my computer nor my iPhone recognizes the upgrade. I have tried logging out and back in again, re-installing the app, etc, but when I try to play ...
  • MattSuda
  • Spotify Star
  • 179 Views
  • 1 replies
  • 0 likes
  • 179 Views
  • 1 replies
  • 0 likes

Cannot change my Country settings !?

Hi,I can't change my current country on my profile settings. So I have searched online, on Help section and the forums but can't find any solutions to this.Basically I moved to Portugal from UK about a month ago and now I can't use my Spotify, I am o...

  • Newbie
  • Hi, I can't change my current country on my profile settings. So I have searched online, on Help section and the forums but can't find any solutions to this. Basically I moved to Portugal from ...
  • MattSuda
  • Spotify Star
  • 185 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Subscription
  • 185 Views
  • 1 replies
  • 0 likes

Account Duplicate (lost playlists)

Hi, I must have hit "sign up" instead of "sign/log in" and made a new profile. I looked at my brother's account, and my account still exists, with it's playlists. He can play all the songs from them as well. I have sent two requests into Spotify with...

  • Newbie
  • Hi,   I must have hit "sign up" instead of "sign/log in" and made a new profile. I looked at my brother's account, and my account still exists, with it's playlists. He can play all the songs f...
  • MattSuda
  • Spotify Star
  • 182 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 182 Views
  • 1 replies
  • 0 likes

locked out of spotty!

Hi. I tried to open spirit - for which I am laying premium- on my new mobile phone and it tells me I have already got sporting on on devices - there is a limit? Now after a password reset it seems to have kicked me out on ALL my devices so I can't lo...

  • Newbie
  • Hi. I tried to open spirit - for which I am laying premium- on my new mobile phone and it tells me I have already got sporting on on devices - there is a limit? Now after a password reset it seems to...
  • MattSuda
  • Spotify Star
  • 162 Views
  • 1 replies
  • 0 likes
  • Login
  • 162 Views
  • 1 replies
  • 0 likes

Switching to Student Discount

I signed up for premium as a regular account and got the free trial. I am a college student and would like to pay $5 a month with the student discount but it won't let me sing up since I am already registered as a normal premium user. Guidance would ...

  • Newbie
  • I signed up for premium as a regular account and got the free trial. I am a college student and would like to pay $5 a month with the student discount but it won't let me sing up since I am already r...
  • MattSuda
  • Spotify Star
  • 181 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 181 Views
  • 1 replies
  • 0 likes

Solved!! bs

I have been trying for 3 days to remove Premium before it charges my credit card, without success. however now that its charged my card it cancelled fine. This is bs. What a scam.

  • Casual Listener
  • I have been trying for 3 days to remove Premium before it charges my credit card, without success. however now that its charged my card it cancelled fine. This is bs. What a scam.
  • SirCaveman
  • Casual Listener
  • 230 Views
  • 2 replies
  • 0 likes
  • Account
  • 230 Views
  • 2 replies
  • 0 likes

Solved!! Two accounts - Facebook linking problems

So I have two accounts, my original account, and then I made a Facebook account one time when I was away from home and wanted to use Spotify, but couldn't remember my login. Now, I have premium on my original account, and I wanted to link my Facebook...

  • Casual Listener
  • So I have two accounts, my original account, and then I made a Facebook account one time when I was away from home and wanted to use Spotify, but couldn't remember my login.    Now, I hav...
  • shuws
  • Casual Listener
  • 272 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 272 Views
  • 2 replies
  • 0 likes

Solved!! Can't cancel my subscription

Help! I can't cancel my subscription. Since it has come the new interface I can't find the option to cancel. When I go to "subscription" there is only one option to "stay premium".How can I cancel now?Thanks

  • Newbie
  • Help! I can't cancel my subscription. Since it has come the new interface I can't find the option to cancel. When I go to "subscription" there is only one option to "stay premium". How can I cancel ...
  • Jordi
  • Community Legend
  • 289 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 289 Views
  • 1 replies
  • 0 likes

Getting billed while on Spotify Free

I jut got charged 9.99 on my credit card even though I only have a Spotify Free account. How can I resolve this?

  • Casual Listener
  • I jut got charged 9.99 on my credit card even though I only have a Spotify Free account. How can I resolve this?
  • Jordi
  • Community Legend
  • 302 Views
  • 4 replies
  • 0 likes
  • Account
    Free
    Subscription
  • 302 Views
  • 4 replies
  • 0 likes

Solved!! Email is no longer accessible

I have recently turned on the 30 day trial, I'm usually able to login to my Spotify automatically but I've gotten so used to that, that now forgot my password. Now that I have to login I forgot my password and I can't log in, I can't reset my passwor...

  • Newbie
  • I have recently turned on the 30 day trial, I'm usually able to login to my Spotify automatically but I've gotten so used to that, that now forgot my password. Now that I have to login I forgot my pa...
  • Jordi
  • Community Legend
  • 567 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 567 Views
  • 1 replies
  • 0 likes

Student Discount

I understand there is a "glitch in the website", and it's conveniently been down for a few weeks now, but my query to support was closed without anything other than an automated response, thanking me for my question. If my account can't be manually s...

  • Newbie
  • I understand there is a "glitch in the website", and it's conveniently been down for a few weeks now, but my query to support was closed without anything other than an automated response, thanking me...
  • Taylor
  • Community Legend
  • 347 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 347 Views
  • 3 replies
  • 0 likes