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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 4816 Views
  • 1 replies
  • 9 likes
  • Security
  • 4816 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ryankewley
  • Newbie
  • 466858 Views
  • 976 replies
  • 111 likes
  • Account
  • 466858 Views
  • 976 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1206163 Views
  • 119 replies
  • 117 likes
  • Account
  • 1206163 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 114983 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 114983 Views
  • 72 replies
  • 12 likes

how to know if my free premium trial has been canceled

How can I be sure my free trial has been canceled and I will Not be subscribed??

  • Casual Listener
  • How can I be sure my free trial has been canceled and I will Not be subscribed??
  • MattSuda
  • Spotify Star
  • 749 Views
  • 3 replies
  • 0 likes
  • Subscription
  • 749 Views
  • 3 replies
  • 0 likes

Solved!! Why do I still have premium after I canceled the dollar three month trial?

I got the one dollar trial for three months and it was supposed to expire on the 16th of March 2015 so I canceled it on the 15th. However, it still says that I have premium. Why is this? I don't want to get charged for something I no longer wanted.

  • Visitor
  • I got the one dollar trial for three months and it was supposed to expire on the 16th of March 2015 so I canceled it on the 15th. However, it still says that I have premium. Why is this? I don't want...
  • MattSuda
  • Spotify Star
  • 519 Views
  • 3 replies
  • 0 likes
  • 519 Views
  • 3 replies
  • 0 likes

My Visa Card is used by someone buying Spotify Premium

Hi, My Visa card has been used to buy Spotify premium for over 6 months but not by me! Now I don't know who to talk to to get my money back? I have lost over 1000 SEK. I have sent a message to Spotify but they have not replied and my bank says that I...

  • Newbie
  • Hi,    My Visa card has been used to buy Spotify premium for over 6 months but not by me!    Now I don't know who to talk to to get my money back?    I have ...
  • MattSuda
  • Spotify Star
  • 654 Views
  • 3 replies
  • 0 likes
  • 654 Views
  • 3 replies
  • 0 likes

Add entire music library from laptop to spotify with on single click?

Hi guys, is there a way to add my entire music library on my laptop to spotify with one single click (via any tool e.g.) ? For example folders on my laptop then become playlist on spotify...? RegardsSascha

  • Casual Listener
  • Hi guys,   is there a way to add my entire music library on my laptop to spotify with one single click (via any tool e.g.) ? For example folders on my laptop then become playlist on spotify......
  • MattSuda
  • Spotify Star
  • 262 Views
  • 3 replies
  • 0 likes
  • Other
  • 262 Views
  • 3 replies
  • 0 likes

Can someone from Spotify please contact me?

I have some information that I think you should know. Please PM me or e-mail me. I did send in a feedback form about it this morning. I consider this to be important Thanks

  • Roadie
  • I have some information that I think you should know. Please PM me or e-mail me. I did send in a feedback form about it this morning. I consider this to be important   Thanks 
  • pcoventry76
  • Roadie
  • 810 Views
  • 14 replies
  • 0 likes
  • 810 Views
  • 14 replies
  • 0 likes

Spotify has changed my user name!

Hi everyone! I created an account as "javicox" in Spain a lots years ago but I moved to Lodon 2 years ago and there I paid a premium with English card, till here everything was ok but I come back to spain 2 month ago and first at all I couldn' t use ...

  • Newbie
  • Hi everyone! 🙂  I created an account as "javicox" in Spain a lots years ago but I moved to Lodon 2 years ago and there I paid a premium with English card, till here everything was ok but ...
  • MattSuda
  • Spotify Star
  • 434 Views
  • 1 replies
  • 0 likes
  • Account
  • 434 Views
  • 1 replies
  • 0 likes

Payment problems

Hi everybodyI'm having problems with Spotify because my payment is not reflected yet and it was supposed to be reflected on sunday, can someone tell me please what can I do or something similar, I don't want any problem with SpotifyThanks for your at...

  • Newbie
  • Hi everybody I'm having problems with Spotify because my payment is not reflected yet and it was supposed to be reflected on sunday, can someone tell me please what can I do or something similar, I ...
  • MattSuda
  • Spotify Star
  • 156 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 156 Views
  • 1 replies
  • 0 likes

Spotify Student United States

So I go to Virginia Tech, I verified that I am elligible for the discount. I click on the link on the student discount page that says click here. I log in using facebook and then it just takes me to my account page and never gives me the discount or ...

  • Visitor
  • So I go to Virginia Tech, I verified that I am elligible for the discount. I click on the link on the student discount page that says click here. I log in using facebook and then it just takes me to ...
  • MattSuda
  • Spotify Star
  • 205 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 205 Views
  • 1 replies
  • 0 likes

Canceled my subscrition

Hi! I just cancelled my subscription because I got 12 free months through Telia in Sweden. Now i still have premium and need to get free before i could change it to my free months. How do i do to fix it?

  • Newbie
  • Hi!  I just cancelled my subscription because  I got 12 free months through Telia in Sweden. Now i still have premium and need to get free before i could change it to my free months. How d...
  • MattSuda
  • Spotify Star
  • 207 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 207 Views
  • 1 replies
  • 0 likes

Solved!! User's Privacy

Is there any way to make my account private? I would like to have my private playlists without everyone who searches in my profile seeing them. Is that possible?

  • Casual Listener
  • Is there any way to make my account private? I would like to have my private playlists without everyone who searches in my profile seeing them. Is that possible?
  • MattSuda
  • Spotify Star
  • 293 Views
  • 1 replies
  • 0 likes
  • 293 Views
  • 1 replies
  • 0 likes

I deleted a song from my playlist, but I don't remember which song it was.

I decided to save my songs from my "main" playlist so I could access them in the "song" section rather than my playlists and I accidently clicked "delete song" instead of "save". This all happened on my phone so I had no way of checking through my hi...

  • Newbie
  • I decided to save my songs from my "main" playlist so I could access them in the "song" section rather than my playlists and I accidently clicked "delete song" instead of "save". This all happened on...
  • MattSuda
  • Spotify Star
  • 618 Views
  • 1 replies
  • 0 likes
  • Account
  • 618 Views
  • 1 replies
  • 0 likes

annuleren en verwijderen

Ik heb de spotify app gedownload. Ik ben nergens mee akkoord gegaan. Toch krijg ik een mail dat ik gratis 7 dagen gebruik mag maken. Daarna wordt het een spotify free. Ik wil alles annuleren en verwijderen. Hoe moet ik dat doen? Kom er niet uit. Help

  • Casual Listener
  • Ik heb de spotify app gedownload. Ik ben nergens mee akkoord gegaan. Toch krijg ik een mail dat ik gratis 7 dagen gebruik mag maken. Daarna wordt het een spotify free. Ik wil alles annuleren en verwi...
  • MattSuda
  • Spotify Star
  • 444 Views
  • 1 replies
  • 0 likes
  • Account
  • 444 Views
  • 1 replies
  • 0 likes

Solved!! problems with payment for premium version

Hi!I have a problems with my payment. Payment was 5 of march and to now I don't have premium version. I used dot pay. I wrote to dot pay but this email adress doesn't exist. I wrote also two email to spotify but they do not answer. Please help.

  • Regular
  • Hi! I have a problems with my payment. Payment was 5 of march and to now I don't have premium version. I used dot pay. I wrote to dot pay but this email adress doesn't exist. I wrote also two email ...
  • Amarro
  • Community Legend
  • 747 Views
  • 8 replies
  • 0 likes
  • 747 Views
  • 8 replies
  • 0 likes

Chargeback resolution

Account got chargeback... I paid 9.99 after that - got my account back on march 13th til today... now it's disabled... don't know what to do -- was due to an issue regarding paypal and my bank email used =

  • Newbie
  • Account got chargeback... I paid 9.99 after that - got my account back on march 13th til today... now it's disabled... don't know what to do -- was due to an issue regarding paypal and my bank &nbs...
  • MattSuda
  • Spotify Star
  • 290 Views
  • 1 replies
  • 0 likes
  • Account
  • 290 Views
  • 1 replies
  • 0 likes

Solved!! Can't use spotify abroad? I'm not even out of the country

My spotify keeps not letting me log in because it says I'm abroad? The thing is I haven't been out of the country in 2 years... And my recent vacation was still in the US. So I don't know what to do now

  • Newbie
  • My spotify keeps not letting me log in because it says I'm abroad? The thing is I haven't been out of the country in 2 years... And my recent vacation was still in the US. So I don't know what to do ...
  • MattSuda
  • Spotify Star
  • 1052 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 1052 Views
  • 1 replies
  • 0 likes

Sprint Free 6mo Trial not working

I Downloaded the app signed in through Facebook. Accepted the free trial and now after 7 days it is not a premium subscription anymore just free. I contacted sprint and they say my account is active as a optimum member ship. Nothing I try seems to wo...

  • Newbie
  • I Downloaded the app signed in through Facebook. Accepted the free trial and now after 7 days it is not a premium subscription anymore just free. I contacted sprint and they say my account is active ...
  • MattSuda
  • Spotify Star
  • 363 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 363 Views
  • 1 replies
  • 0 likes

Spotify Premium

I recently cancelled my spotify premium, just a couple of days before the new date I was supposed to pay and it didnt cancel and I got charged for it. What do I do? I didn't want it anymore..

  • Newbie
  • I recently cancelled my spotify premium, just a couple of days before the new date I was supposed to pay and it didnt cancel and I got charged for it. What do I do? I didn't want it anymore..
  • MattSuda
  • Spotify Star
  • 220 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 220 Views
  • 1 replies
  • 0 likes

Problemas con cuenta premium / Problems with premium account

Hello. I'm from Chile, I have a problem with paying my premium account. In trying to pay it gives me error card and asks me to pay another. I already tried with two credit cards. Both accept international payments. I also tried another account (my gi...

  • Regular
  • Hello. I'm from Chile, I have a problem with paying my premium account. In trying to pay it gives me error card and asks me to pay another. I already tried with two credit cards. Both accept internat...
  • MattSuda
  • Spotify Star
  • 393 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
    Subscription
  • 393 Views
  • 1 replies
  • 0 likes

charged after subscription was canceled and a day earlier than i should have been.

Hi I logged in today to see that my bank account was overdrawn due to the fact that you guys had charged me for my canceled premium subscription. I would like it to be known that I had pre cancelled my account a month ago so that this wouldn't happen...

  • Newbie
  • Hi I logged in today to see that my bank account was overdrawn due to the fact that you guys had charged me for my canceled premium subscription. I would like it to be known that I had pre cancelled ...
  • MattSuda
  • Spotify Star
  • 234 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Other
    Premium
    Subscription
  • 234 Views
  • 1 replies
  • 0 likes

HELP! is it possible to change ownership of a playlist?

Hi All, I’m new to the Spotify community, so apologies if this has been answered before.My Question is: is it possible to change ownership of a playlist from one account to another (keeping all the followers along the way)? EG: If I am a Manager of a...

  • Newbie
  • Hi All,   I’m new to the Spotify community, so apologies if this has been answered before. My Question is: is it possible to change ownership of a playlist from one account to another (keepin...
  • MattSuda
  • Spotify Star
  • 716 Views
  • 1 replies
  • 0 likes
  • Account
  • 716 Views
  • 1 replies
  • 0 likes