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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Visitor
83387 Views
29 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Visitor
104394 Views
10 replies
3 likes
I recently upgraded my spotify premium to spotify family for obvious reasons. Whilst confirming that all members of the family lives on the same address, I had to "mark this box in order to proceed", but the "box" is nowhere to be found. Could it may...
I recently upgraded my spotify premium to spotify family for obvious reasons. Whilst confirming that all members of the family lives on the same address, I had to "mark this box in order to proceed",...
Spotify Star
5495 Views
10 replies
0 likes
Hello. I am now in Germany, in my profile I set country on German. I bought 10euro card, it is active till 13 march. Now I bought one more card for 30 days. But in 2 days I will be on a trip in Austria, 3 or 4 weeks. So my question is. Is it possible...
Hello. I am now in Germany, in my profile I set country on German. I bought 10euro card, it is active till 13 march. Now I bought one more card for 30 days. But in 2 days I will be on a trip in A...
Casual Listener
529 Views
4 replies
0 likes
I enrolled in Spotify premium this morning. Still hasn't worked. Help!
I enrolled in Spotify premium this morning. Still hasn't worked. Help!
Spotify Star
433 Views
4 replies
0 likes
I'm from Germany and studying at the Cologne Business School. I created and confirmed an Account at Unidays but it always shows me this message when trying to activate the discount "Wie es aussieht, kannst du das reduzierte Produkt, das du kaufen möc...
I'm from Germany and studying at the Cologne Business School. I created and confirmed an Account at Unidays but it always shows me this message when trying to activate the discount "Wie es aussie...
Spotify Star
295 Views
1 replies
0 likes
Hi I've just upgraded from a Premium account to a Me + 2 family pack. Since I've done this, my device will now not allow me to play my offline files (telling me I need to upgrade to do this). If I log into my Account settings online at Spotify.com, i...
Hi I've just upgraded from a Premium account to a Me + 2 family pack. Since I've done this, my device will now not allow me to play my offline files (telling me I need to upgrad...
Spotify Star
264 Views
1 replies
0 likes
Hi all, I just upgraded my account to "Spotify Family" (and it sais so in my account info) but cannot add any member to it. I am supposed to have a link to "Admin your Spotify Family" in account page, but it doesn't appear. Am I missing something? Is...
Hi all, I just upgraded my account to "Spotify Family" (and it sais so in my account info) but cannot add any member to it. I am supposed to have a link to "Admin your Spotify Family" in...
Spotify Star
476 Views
3 replies
0 likes
Hi, I signed up for the 0.99 plan in December and now since I like the premium service am planning to continue with it. However I am a student and would like to avail the $4.99 offer. I tried to follow the steps in the FAQ, but could not find a locat...
Hi, I signed up for the 0.99 plan in December and now since I like the premium service am planning to continue with it. However I am a student and would like to avail the $4.99 offer. I tr...
Spotify Star
575 Views
1 replies
0 likes
My son used my Spotify at his mom's home about two weeks ago on his iphone - but now when I use it on my laptop it is showing his profile. First it activated my Facebook account (which had been deactivated for two years) and now his profile informati...
My son used my Spotify at his mom's home about two weeks ago on his iphone - but now when I use it on my laptop it is showing his profile. First it activated my Facebook account (which had been deact...
Spotify Star
1325 Views
1 replies
0 likes
I was asked to upgrade to premium so I ended up giving in and paying 10.00 dId I get premium? no! on either my android or iPhone. It still shows I'm on free. I uni stalled the app and still no..I logged out and nothing even I sent 2 emails and no res...
I was asked to upgrade to premium so I ended up giving in and paying 10.00 dId I get premium? no! on either my android or iPhone. It still shows I'm on free. I uni stalled the app and still no..I log...
Regular
1211 Views
17 replies
0 likes
Hi! I was using my spotify account listening to Coldplay but when I tried to switch to a new song it would just go back to Coldplay so I clocked the app and tried reopening it. This didn't work so I logged out and logged back in. EVERYTHING was delet...
Hi! I was using my spotify account listening to Coldplay but when I tried to switch to a new song it would just go back to Coldplay so I clocked the app and tried reopening it. This didn't work so I ...
Community Legend
355 Views
1 replies
0 likes
I just purchased premium but I still have a free account, I've tried two times loing in and out and still won't work, please tell me how to fix it, it's really annoying... I don't want to unsubscribe and ask for a re-found. This is my case number 025...
I just purchased premium but I still have a free account, I've tried two times loing in and out and still won't work, please tell me how to fix it, it's really annoying... I don't want to unsubscribe...
Community Legend
269 Views
1 replies
0 likes
Hi, by mistake I linked my business account to my personal facebook, I disconnected the account to Facebook but the Spotify's name and image profile is still from my personal Facebook profile. Please help urgently, I have not been able to link to oth...
Hi, by mistake I linked my business account to my personal facebook, I disconnected the account to Facebook but the Spotify's name and image profile is still from my personal Facebook profile. Please...
Spotify Star
374 Views
5 replies
0 likes
Just subscribed as premium user, however the premium previeleges are not working. Please help.
Just subscribed as premium user, however the premium previeleges are not working. Please help.
Newbie
334 Views
2 replies
1 likes
It seems like this is an ongoing issue, and I think the issue is being downplayed by the payments team. I was premium, and then I cancelled to avoid an overdraft fee on my bank account. I upgraded to premium again, and the app still thinks I am a fre...
It seems like this is an ongoing issue, and I think the issue is being downplayed by the payments team. I was premium, and then I cancelled to avoid an overdraft fee on my bank account. I...
Spotify Star
530 Views
2 replies
0 likes
HiI've just bought 2 new phones about 10 days ago from Vodafone Australia. They're for me and my wife respectively. Once we were activated the SIM, we received a short message from Vodafone which inform us about the apotify premium account deal. Here...
Hi I've just bought 2 new phones about 10 days ago from Vodafone Australia. They're for me and my wife respectively. Once we were activated the SIM, we received a short message from Vodafone which...
Spotify Star
393 Views
1 replies
0 likes
Hi! when I filled out the code (and at first it worked) there was a message saying I would get an email with the confirmation of my new Spotify Premium account. I still haven't got the email and I have no premium account either. When I try to fill ou...
Hi! when I filled out the code (and at first it worked) there was a message saying I would get an email with the confirmation of my new Spotify Premium account. I still haven't got the email and I ...
Spotify Star
245 Views
1 replies
0 likes
I've paid but my account hasn't been upgraded. I've reinstalled Spotify, logged out and back inan emailed Spotify support. Spotifydoesn't give me an answer back!!
I've paid but my account hasn't been upgraded. I've reinstalled Spotify, logged out and back inan emailed Spotify support. Spotifydoesn't give me an answer back!!
Spotify Star
1058 Views
6 replies
0 likes
Hello, I recently did a reset on my Samsung Galaxy S5. Which means it resets the phone back to stock. So all of my apps are gone, including spotify. I cant remember the e-mail I was using, or my password. I have a few accounts, and the one I lost had...
Hello, I recently did a reset on my Samsung Galaxy S5. Which means it resets the phone back to stock. So all of my apps are gone, including spotify. I cant remember the e-mail I was using, or my pass...
Spotify Star
298 Views
1 replies
0 likes
