Help Wizard

Step 1


how do I redeem my egift card?

how do I redeem my egift card?

Unfortunately this Premium code does not seem to be valid. Try again or contact customer service.
1 Reply

Hey there! Happy to help.


Could you try redeeming your gift card here using a different browser or private window?
If that doesn't help, try following all of the steps provided in this support article > Spotify gift card not working? section.
Additionally, attach a screenshot of the error message you're seeing if the problem persists. Make sure to hide sensitive information when posting to the Community.

Let me know how this goes!

Billy-JSpotify Star
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Note: I'm not a Spotify employee.

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