Help Wizard

Step 1



Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...


Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...


how do I redeem my egift card?

how do I redeem my egift card?

Unfortunately this Premium code does not seem to be valid. Try again or contact customer service.
1 Reply

Hey there! Happy to help.


Could you try redeeming your gift card here using a different browser or private window?
If that doesn't help, try following all of the steps provided in this support article > Spotify gift card not working? section.
Additionally, attach a screenshot of the error message you're seeing if the problem persists. Make sure to hide sensitive information when posting to the Community.

Let me know how this goes!

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts