i bought premium but i cant use all details

[kingofdading]

yesterday i bought spotify premium for 9,99€. today i just wanted to hear a song 2 times but it doesnt work.. i cant skip back because it says i have to get spotify premium first.. but i have premium i can see it on the top of my screen

[toman95]

Hello @kingofdading,

Welcome to the Spotify Community!

This doesn't sound good. Have you tried logging out and logging back in?

[AliAlinsky]

Hey! 

I've got the same problem 😕

I tried logging out and in again but still it doesn't work.

Anybody has got a solution?

[toman95]

Hey @AliAlinsky,

Have you tried reinstalling the app?

[kingofdading]

hello @taman

i already tried to log in again but it doesnt work.. on my pc its the same like on smartphone

[toman95]

Hello,

You should contact Spotify Staff to fix your problem. Use this Contact Form.

Have a great day!