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Solved!! i can’t change the country

hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country

Newbie

rotem29

Visitor

83285 Views

29 replies

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  • 29 replies
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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

Joanie611

Visitor

104244 Views

10 replies

3 likes

Account
Login
  • 104244 Views
  • 10 replies
  • 3 likes

Can't disconnect spotify account from playstation account

When I log in to Spotify I get a pop up that tells me that my Spotify account is already linked to another Playstation account. I've tried every Playstation account but none of them work, so my question is 'is there another way to disconnect my Spoti...

Visitor

When I log in to Spotify I get a pop up that tells me that my Spotify account is already linked to another Playstation account. I've tried every Playstation account but none of them work, so my quest...

477 Views

0 replies

0 likes

Account
Login
  • 477 Views
  • 0 replies
  • 0 likes

Family Abo

Mein Mann hat es leider verpasst in der zugesandten Mail zu bestätigen, dass er an der gleichen Adresse wohnt. Jetzt habe ich ihm eine neue Anfrage geschickt und über den zugeschickten Link mit Code kommen wir nicht zur Bestätigung, dass er wieder da...

Newbie

Mein Mann hat es leider verpasst in der zugesandten Mail zu bestätigen, dass er an der gleichen Adresse wohnt. Jetzt habe ich ihm eine neue Anfrage geschickt und über den zugeschickten Link mit Code ...

346 Views

0 replies

0 likes

  • 346 Views
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Superuser Contribution New to Spotify - problems with creating an account and login

Hi. New to Spotify - problems with creating an account and login. While creating an account I used my iPhone and pressed the "Sign up with facebook" in the Spotify app. On my iPhone I got "Unable to log in (error code 404)". I tried the same on my iP...

Newbie

Hi.    New to Spotify - problems with creating an account and login.   While creating an account I used my iPhone and pressed the "Sign up with facebook" in the Spotify app. On my ...

Leo

Spotify

548 Views

1 replies

0 likes

Account
Free
Login
  • 548 Views
  • 1 replies
  • 0 likes

Superuser Contribution password keeps changing

This has only just recently happend but everyday for the past week i have been logged out of my spotify on all my devices, (phone and PC), being told that my password is wrong, when it comes to entering the password that i know it is it says it is wr...

Newbie

This has only just recently happend but everyday for the past week i have been logged out of my spotify on all my devices, (phone and PC), being told that my password is wrong, when it comes to enter...

Leo

Spotify

622 Views

1 replies

0 likes

  • 622 Views
  • 1 replies
  • 0 likes

Superuser Contribution I've got spotify using two email accounts on my phone. I can't log into my old account??

I've got spotify using two email accounts on my phone. I can't log into my old account??All my music is on my old account but going to spotify on my phone gives me no choices to get back to my old account. It just takes me to the new one. Anyone help...

Newbie

I've got spotify using two email accounts on my phone. I can't log into my old account?? All my music is on my old account but going to spotify on my phone gives me no choices to get back to my old ...

Leo

Spotify

301 Views

1 replies

0 likes

  • 301 Views
  • 1 replies
  • 0 likes

Superuser Contribution facebook log in error

HI i cant log in my spotify acct to fb because it says there is an acct logged in to fb even though i disassociated that acct in fb pls help

Newbie

HI i cant log in my spotify acct to fb because it says there is an acct logged in to fb even though i disassociated that acct in fb pls help

Leo

Spotify

303 Views

1 replies

0 likes

  • 303 Views
  • 1 replies
  • 0 likes

Superuser Contribution Change the cover photo of my Discover Weekly playlist?

So I updated my Facebook profile picture a few months ago and my Discover Weekly playlist still has my old profile photo, now this is a bit awkward to say the least as it is a photo of my ex and i haha, is there a way Spotify could manually change it...

Newbie

So I updated my Facebook profile picture a few months ago and my Discover Weekly playlist still has my old profile photo, now this is a bit awkward to say the least as it is a photo of my ex and i ha...

Leo

Spotify

453 Views

1 replies

0 likes

  • 453 Views
  • 1 replies
  • 0 likes

Superuser Contribution unable to log in on my phone

Hello!A few days ago I turned my phone on and went into Spotify....it asked me to log in again (never happened before, every time I turn my phone on I am already logged in). I entered my username and password correctly, but I get a message that says ...

Casual Listener

Hello! A few days ago I turned my phone on and went into Spotify....it asked me to log in again (never happened before, every time I turn my phone on I am already logged in). I entered my username a...

Leo

Spotify

605 Views

1 replies

1 likes

Login
  • 605 Views
  • 1 replies
  • 1 likes

Superuser Contribution Premium account but cant change the song

I got premium account but still cant change the song mixed and i cant move the song forward. Please help me

Newbie

I got premium account but still cant change the song mixed and i cant move the song forward. Please help me

Leo

Spotify

300 Views

1 replies

0 likes

  • 300 Views
  • 1 replies
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Superuser Contribution Spotify wont let me sign in

I tried to log into my spotify and it kept telling me im putting in the wrong password when i know for sure it the right password and j tried using my facebook my username and phone number but it didnt work nor did my gmail and i tried to reset my pa...

Newbie

I tried to log into my spotify and it kept telling me im putting in the wrong password when i know for sure it the right password and j tried using my facebook my username and phone number but it did...

Leo

Spotify

372 Views

2 replies

0 likes

Login
  • 372 Views
  • 2 replies
  • 0 likes

login @ play.spotify.com

Normally I'm logged in automatically to play.spotify.com. I turned on my computer today and I was logged out and I can't login to the site with my facebook account anymore... Anyone who has/had the same problem?

Casual Listener

Normally I'm logged in automatically to play.spotify.com. I turned on my computer today and I was logged out and I can't login to the site with my facebook account anymore... Anyone who has/had ...

353 Views

0 replies

0 likes

Login
  • 353 Views
  • 0 replies
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Activering code

Ik heb daarnet een code ingegeven en ze is gerekend maar de code is zogezegd niet actief

Newbie

Ik heb daarnet een code ingegeven en ze is gerekend maar de code is zogezegd niet actief

236 Views

0 replies

0 likes

  • 236 Views
  • 0 replies
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Account is being shared?

My problem being that a friend logged into his account on my computer and now our accounts are joined. we have logged out of all devices and changed password, to no avail?

Newbie

My problem being that a friend logged into his account on my computer and now our accounts are joined. we have logged out of all devices and changed password, to no avail?  

226 Views

0 replies

1 likes

  • 226 Views
  • 0 replies
  • 1 likes

Solved!! Account hacked and playlists deleted

I logged into my account this evening and noticed all of my playlists, etc were gone and my recently played list was made up of foreign songs I'd never heard of. I assumed this was a glitch and maybe would be resolved soon, but then I got a pop up sa...

Casual Listener

I logged into my account this evening and noticed all of my playlists, etc were gone and my recently played list was made up of foreign songs I'd never heard of. I assumed this was a glitch and maybe...

tanGee

Casual Listener

632 Views

2 replies

0 likes

  • 632 Views
  • 2 replies
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Someone hacked into my account

Hello, I was listening to music this afternoon when suddenly my phone kept saying that I was listening on a device called "Robby" which I do not own, and some music that wasn't my own started to play. I immediately knew that someone was using my acco...

Newbie

Hello,   I was listening to music this afternoon when suddenly my phone kept saying that I was listening on a device called "Robby" which I do not own, and some music that wasn't my own starte...

Jacob

Community Legend

372 Views

1 replies

0 likes

  • 372 Views
  • 1 replies
  • 0 likes

Superuser Contribution Not in Singapore

When I login, it says the country does not match correctly. Currently, I am visiting another country, yet when I try to update my location, all it lets me select is Singapore. What can I do? But I know I stopped at Singapore though.

Casual Listener

When I login, it says the country does not match correctly. Currently, I am visiting another country, yet when I try to update my location, all it lets me select is Singapore. What can I do?   ...

derpypie_

Casual Listener

772 Views

2 replies

0 likes

Login
  • 772 Views
  • 2 replies
  • 0 likes

Todos da família foram retirados e não podem voltar!

No meu grupo familia foram retirados todos que estavam e só ficou o principal e quando tentam voltar diz que nao pode confirmar endereço. E agora?

Newbie

No meu grupo familia foram retirados todos que estavam e só ficou o principal e quando tentam voltar diz que nao pode confirmar endereço. E agora?

198 Views

0 replies

0 likes

Account
Login
  • 198 Views
  • 0 replies
  • 0 likes

Unable to sign up

I've recently subscribed to Spotify for family and have invited my daughter to join. However, when she tries to sign up with her email, she gets an eternal spinner and it looks like the sign up doesn't succeed. This happens on a Mac, both Safari and ...

Casual Listener

I've recently subscribed to Spotify for family and have invited my daughter to join. However, when she tries to sign up with her email, she gets an eternal spinner and it looks like the sign up&...

plinden2015

Casual Listener

764 Views

3 replies

0 likes

Account
  • 764 Views
  • 3 replies
  • 0 likes