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My mom deleted my account. Can i get my music back? PLEASE I AM DESPERATE

My mom deleted my account. Can i get my music back? PLEASE I AM DESPERATE

i used her card without telling her to sign up for premium. She thought it was fraud and canceled my account.

Now i cant login to my account. I know she cancled the premium. But shouldnt i still be able to login and use the free verison of spotify???

I got an email from spotify saying "Your payment provider recently recalled an unauthorised payment for spotify premium. We've now returned the funds and disabled your spotify account"

"If you have any questions about this, please contact your payment provier directly.

Order ID: 51120929499448

The thing is, when i try to create a new account, if i use my olde email or username, it says those are already taken. So this tells me that my old account sitll exists, right? Is there anyway to get my music back?

 

 

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1 Reply

Hey @ihyraxi,

 

Spotify Support may be able to unblock your account. You can reach them via one of the below ways:

Contact form: https://support.spotify.com/contact-spotify-support/?contact
Facebook: https://www.facebook.com/SpotifyCares/
Twitter: https://twitter.com/spotifycares

If you get an automated reply email telling you to check the Knowledgebase or the Spotify Community, you need to reply back to it, even if it's from a no-reply address. Spotify Support usually replies within 24-48 hours.

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