i cant enter to my account spotify

[yojuanito]

I cannot enter he says to me that a mistake has in my communication and not that to do asks for the payment me again and even and cuado even I have tried to change the form of payment it does not want to accept my payment

[FabianS_Bogota]

Hey @yojuanito!

It's not cool that you can't log in. Are you using the right username and password? You could try resetting your password here. 

If you still can't log in, get in contact with the support team on Facebook or Twitter at @SpotifyCares or via email here.

Take care!