i got a canadian spotify gift card and i cannot use it

[#1]

it says I am in the USA but I am not I am in Canada

[Susan_GP]

Hi there, 

Thanks for posting in the Community and welcome.

First up, here we have some helpful tips to redeem your code. If your country settings are incorrect, you can update them anytime by following these steps. Once done, you should be able to redeem your gift card code here.

On another note, if you have issues changing your country settings, try doing it from an incognito tab, a different device, and a different internet connection. Additionally, if you're using a VPN, try disabling it.

Let us know how it goes!