je ne suis pas capable de m'abonner a spotify prenium

[#1]

jessaie de me connecter a prenium mais cela ne fonctionne pas

[Bittencourt]

Bonjour!

I hope you don't mind if I reply in English.

Have you tried updating the payment details in a private/incognito window? This step makes sure you avoid issues with your browser's cache. If that doesn't do the trick try again in a different kind of browser.  

It's also a good idea to try on another device just to check if you observe the same. If it doesn't occur on a different device, I'd suggest making sure that your original device is up to speed with any software updates available.

Hope this helps. Let me know how it goes.