kicking someone off my account

[user-removed]

Someone has been mooching my account and keeps changing the music I wanna listen to. I did the log out of everything option and it didn't change anything. Can spotify kick all outside users off please?

[Robbie]

Hey. Did you also change your password? You can do this from https://www.spotify.com/account/profile/

Please then try logging out all active sessions.

[12134709106]

i want to kick my ex boyfriend out of my spotify how do i do it??

[MattSuda]

@12134709106 

Change your password:

https://www.spotify.com/accounts/change-password/

and then sign out everywhere

https://www.spotify.com/accounts/disconnect-sessions/

[ingeborg_ss]

i have the same problem

[ncgirl96]

I have done both, changing my password and logging off every device and somehow hes still in my account...

what do i do now?

[Jasonlyle77]

Did anyone ever figured this out I have changed password and hit the sign out every where button and still my ex is able to control my music

[York1234]

I don't know why but I have other people using my Spotify account! Please can they be removed! Thanks

[Beccamcnally95]

I'm the same did you manage to get him off your account??

[Mike9114]

How do I kick someone off my account. I tried changing my password and loginger out and log out everywhere. Nothing seems to work he can still get it

[Melody]

Hey folks!

Thanks for coming to the Community. 

If signing out everywhere, and changing your password's not helped we'd recommend contacting Support.

They'd be the best team to take a look if someone's accessing your account without permission.

You can get in touch with Support the below ways:

1. Email - https://www.spotify.com/about-us/contact/contact-spotify-support/

2. Twitter - https://twitter.com/SpotifyCares

3. Facebook - https://www.facebook.com/SpotifyCares

Thanks 🙂

/M

[Mind_of_music]

Go to the Spotify website and login in and do it from there go to passwords and then kick them off. Goodluck!

[Mike9114]

Nothing is working I change my password and nothing happens again. I mean
this is how he got it. He asked for it so I went to phone and logged in
with my account and now I want to kick him off and he won't so how do I do
it

[jliñan]

Same problem here. A few days ago someone called Wen Ling started appearing when i was listening and changed my music. Is very annoing. I have already changed my passwords and started session again. Tell you if it works. I have a family account with only two persons me and my wife. Thanks for your help

[Marjorie1970]

I did everything to. My sister put somebody else on my account n I don't know what to do. Can you plz explain to me what to do now. I want my account only to myself

[Mind_of_music]

Go to the Spotify website then login then go to account and should be able to kick them off if it wrong just search the Spotify website when u login it is on there

[user-removed]

Hello 

Last night someone took over my account and when I tried to login again the password was changed and also the email.

User name edberjohan 

I have a premium account 

And when I can't login I also can't cancel the account ?

[JP1232]

I actually had this problem. First thing you should do is open the Spotify website, (I was also listening on the app at the same time, I’m not sure if that had anything to do with it) then you should go to account overview>offline devices>(I also went to the app and made the music play on the other person’s phone. You can do this through settings>devices>Devices menu.Then removed all devices) then simply logged in again with the new password. I’m still not rock solid on this method but it should work. Good Luck!