login error 409 on an old iPhone 4 (MC603ZP)

[BKiss]

Hi, I have a "Duo" package for my wife and myself, and now we have resurrected my wife's old iPhone 4 for our 7 year old daughter so that she can listen to music. I have used my own login credentials (the super long user name) and the password (which works on every other device we use) but I constantly get a login failure with the code 409. Can anyone please help? Thanks!

[BKiss]

Hey there! Happy to help.

You will need to use an iPhone running at least iOS 14 for the app to run optimally. The latest version of the iPhone 4 is iOS 7. Unfortunately, Spotify won't be able to guarantee support for your device which may be why you're getting that error message. There is more information about this here. 

Hope this clears things up!

[BKiss]

Hi everyone,

We want to clarify what is happening and why. Currently all support for Spotify app versions released in 2016 and older is being deprecated. This includes:

• App version released before 7.4.0 on iOS and Android
• App version released before 1.0.47 on desktops

At Spotify, we are always working to provide our users with the best possible listening experience. We continuously encourage users to use the latest version of Spotify as it contains the newest features and bug fixes. For more information, see our Support pages.

Older versions of the app often have broken or missing features due to their old interface, which cannot support the latest Spotify experience. In addition some of these old apps have security vulnerabilities associated with underlying older technologies. These vulnerabilities are not available on the latest versions of the app and can only be eliminated by shutting down services built with older technologies. 

If you are using a device which can no longer support the latest app and operating version, then we recommend you use the Spotify web option https://open.spotify.com/ in your browser on your device, if supported.

We appreciate your feedback regarding this deprecation and we've passed it along to the right teams at Spotify.

[1176629705]

What is your iPhone 4S iOS version? iOS8 or iOS9? 

[1145281152]

My old iPod Touch worked perfectly in all my cars and home devices, and it was not cheap years ago.

I am a paying Premium user for more than 12 years now.

Spotify just does not **bleep**.

Go ahead and buy new devices. Ha Ha Ha!

[Hugo45]

So anyone still using their old devices is just getting **bleep** by Spotify for no reason? All workarounds (the suggested open.Spotify.com use) are also blocked by Spotify.

[eclectik]

wth? I have spent a month trying to figure out why my spotify won't work - guess it's time to cancel premium subscription - what a let down...

[FirbleMan]

If we can find out how these devices authenticated with the old server, we may be able to setup a fan server which acts like the old server to these devices for authentication!

People have done similar things with old video game servers.

Of course, it would be easiest if Spotify would accommodate the older devices again. It can't be that hard.

Especially since they have premium members who still use perfectly functional iOS devices which they paid 100s of dollars for, and now use exclusively for Spotify. It is very honoring that someone would keep an old iPhone just to use your app!

Consider Drzewczyk, who has two JBL dock stations which have the 30 pin connector.

Are they going to get new $200+ speakers and $400+ iPhones?

It's a sad world we live in, and unfortunately, until they turn around, Spotify is doing their part to make it sadder...

[dzebrys]

hi,

same situation with ipad mini 1, the latest available OS9.3.5

i've been able to solve the issue 409 by following how2 guides on installing latest compatible app version from AppStore.

tl;dr u will need other device with more recent iOS version, logged to the same icloud account as the problematic one.

the trick is to download higher app version on that other device and then repeat the same on issued one (likely needs uninstall/delete app on affected device prior to this) by using Purchased menu from AppStore. There shall be Spotify app on the list, click cloud and u should be warned that this exact version is incompatible but instead provided with recommendation to install the latest compatible. in my case it was 8.4.62.490 and this one can still login to the service without throwing 409. hope that helps for a year or so.

here is mention example yt guide https://www.youtube.com/watch?v=lMMrU732w6Q

br/Piotr

[Steborga]

Hello it just happened to me on my pc with win 7 32 bit 

it used to work fine until Sunday 

is there a version of the app I can download to fix the problem ?

it works fine on the other items and I disabled firewall and antivirus so I think is a problem of the installed version 

please let me know I have all my home music hifi working with it 

[Noaky]

Same for me. It it that Win 7 users are locked out!?

[teragoodness]

I hope that I am not late to the party. I have compiled some of the best ways to fix this issue, if you don't mind to check it out.

[MintPixels]

Plan

Premium

Country

Poland

Device

iPod touch 6

Operating System

iOS 12.5.7

My Question or issue

I have an outdated iOS on my iPod touch and I can’t update it. Spotify app is also not purchased on the App Store, which would solve the problem, but this is my only Apple device! What do I do/Is there any other way to purchase the app?

[Topatop]

Thx, this worked 🙂

[JuliePB]

Hey,

Does anyone found a solution for spotify with iphone 4 ? I am a premium user, and would like to use spotify on my sons old iphone and the docking station he got for christmas... 

[Rollio]

Hi Spotify, this is not about supporting old devices, but about NOT ACTIVELY CANCELLING THEM – that's what you're doing.

You introduced some breaking changes in your API, which is neither neccessary nor good practice in professional software development (if you would want to do that). Just a hint: for breaking changes, create a new version of the api and publish a new endpoint for it, then new app versions would use the new endpoint and the old apps could still use the old endpoint.

 That could be a valuable contribution to reduce electronic waste.

But I strongly suppose, there must be some hidden agenda so that you are not willing to provide that contribution.

In my case, an old iPad and an old iPhone served for playing spotify in the living room respectively in the cellar, and now you cancelled them.

They have been sufficient for my needs, and you now turned them into electronic waste - on purpose!

Shame on you!