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login issues

login issues

i received an e-mail at around 3:38 am saying that i cancelled my spotify subscription even though i didn't. when i went to go log back in to see if i could get premium back i was unable to log into my account. my account is connected through facebook and everytime i tried to log in it would say " is not responding" or that my username and password were incorrect. this is very confusing and inconvenient if someone could please help that would be appreciated. 

1 Reply

Hey @michael659, welcome to the Spotify Community!

We suggest you reach out to us via email, Facebook, or Twitter. This way, we'll be able to take a closer look at your account to see what we can suggest.

Let us know how it goes and if you have any other questions.

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