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my account say to upgrade to premium and i was on premium

my account say to upgrade to premium and i was on premium

hi my brother has spotify premium and he says it was working in the morning and now it says he need to to upgrade and he paid it 2 weeks ago along with mine

 

 

he has turn on and off his phone he doenst know what to do help ! please

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3 Replies

Hey! Welcome to the community 🙂 

 

Can you get him to double check his account is still showing as premium on his online account

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Mine is also doing the same and that didn't work


@Nwranik wrote:
Mine is also doing the same and that didn't work

Hey 🙂 

 

Does your overview say you are on Spotify free? Can you see your receipts on the account? 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

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