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my birthdate is incorrect

my birthdate is incorrect

how do i edit my birthdate. it says i wasborn today.
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4 Replies

Hello @lizflynn2010 and welcome to the community!

 

Have you signed up through facebook? If yes, you need to change your birthday on facebook.

As mentioned above, if your account was created over on Facebook then you need to update your details on Facebook and then give it a little time for those changes to sync over to Spotify. 

 

If you have a Spotify username style account, you can update your DOB here:

https://www.spotify.com/account/profile/

 

If you are still having issues, I would suggest that you get in touch with Spotify support directly so they can assist you further with this. There are several ways to get in touch!

If you have Twitter, following and dropping a Tweet to @SpotifyCares (English), @SpotifyAyuda (Spanish) or @SpotifyAjuda (Portuguese) is often the fastest way to get a reply and they can deal with the majority of issues excluding payment/billing issues.

Alternatively, you can email them (in any language) using the online contact form. There is also a special contact form if you can't remember your login details or the email address on your account is incorrect. The contact form support team should be able to handle absolutely any issue you are having!

When getting in touch via the contact forms, if you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the support agents will get back to you as soon as possible.

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

bul**bleep**

 

i have an account created with FB, for years, that I don't use because it cannot even import my birthday info correctly. It is correct in FB, but in spotidy it says 24-04-94. Go figure...

I also have the same problem, and I have signed in through Facebook. But the birthday on Facebook is correct, it is just Spotify which has the wrong date of birth. Why can't we change our date of birth here on Spotify even though we are connected through Facebook?

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