my songs library wont download

[kleous]

hello, 

i have been a premium spotify user for half a year and i remember having all my songs downloaded on my computer. I've bought a macbook pro 3-4 months ago and downloaded spotify here. but i am having this problem that i cant download to play my songs offline from the song library that i saved. i checked my offline devices and i see my macbook there but there is no 'available offline' switch on my spotify. please respond as soon as possible. 

thanky you.

Ps. ive attached two screen shots offline and online session so you can see what i mean

[crematedman]

 @kleous hey there, this is a common one,

sometimes the download will not start or not complete if there is insufficient space for spotify to save offline (which ordinarily is 500MB-1GB of free space).

sometimes, if spotify is outdated, an update is completed, or indeed if the OS is outdated, downloading issues may arise. so make sure your android and spotify is updated.

Often something occurs with the offline files on your devices. The cache may become corrupted, or mis-register what songs are available to download, and disconnect from the app.

If you follow this link you can reset your offline devices. Then you'll need to perform a quick reinstall of Spotify with these steps (make sure you restart your device after un-installing).

let me know how you go!