not receiving password reset email

[Maxim]

Hey @bjarke123456789,

Can you try to request a password reset email again please?

https://www.spotify.com/password-reset/

Let me know how it goes. 🙂

[bjarke123456789]

thanks for your reply - the account i need new password for is not bjarke123456789 but i had to create that one in order to write a question in here....the account in questions is smukkebi - please help we like spotify but this is getting quite frustrating

[Maxim]

Right, can you try entering your username into the field on the linked site in my post above?