not receiving password reset email

bjarke123456789 · 2017-02-04

Maxim · 2017-02-04

Hey @bjarke123456789,

Can you try to request a password reset email again please?

https://www.spotify.com/password-reset/

Let me know how it goes. 🙂

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bjarke123456789 · 2017-02-06

thanks for your reply - the account i need new password for is not <snip-moderator edit> but i had to create that one in order to write a question in here....the account in questions is <snip-moderator edit> - please help we like spotify but this is getting quite frustrating

Maxim · 2017-02-06

Right, can you try entering your username into the field on the linked site in my post above?

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