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old account

old account

I had an account previously and used my student discount. I now cant use my student discount card as i used it on my old account, and i cant remember my old login details. Can anyone help? asap!

 

 

Reply
3 Replies

Hi there @elliotspotify7!

 

I recommend reaching out directly to Spotify Support. With this anonymous online contact form, you can reach them without subscribing to / having access to a Spotify account or the email that was used to create that account.

 

They can also be reached through their Facebook Page SpotifyCares or their Twitter Handle @SpotifyCares.

 

If you use the online contact form instead of Facebook or Twitter, make sure to check your inbox and junk folder for an email from Spotify.

 

 

Cheers!



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thank you for your reply mate, appreciate the response!

regards

Glad I could help! Reach back out or PM me if you need anything else!



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