Accounts

Superuser Contribution Family subscription

During my holidays in Greece, I decided to go for the Spotify Family subscription.I installed the app on my smartphone without any problem.Then I wanted to give access to my sun but the system told me that the new account has to be in the same countr...

Superuser Contribution Spotify Colombia - Agosto 2016

Es falsa la inormación donde mencionan que Spotify Premium por tres meses,1. Los 3 meses por $1000 colombianos se convierten en poco mas de $17000.2. Pague los $17.000 y la membresia solo duró un mes.3. Estoy en el proceso de denunciar ante la SIC po...

Spotify charged me but my account didn't upgraded

So I decided to buy the Spotify Family plan for my husband and 2 children, I inserted my credit card info and my bank notified me that the charge was completed, but spotify didn't upgraded my account as it told me that my card was declined. If someon...

How can I cancel my premium account?

I have 2 monts for free in my premium account but i don't want this service, so what do I have to do if I don't wanna to pay in the 3 month the $99.00 of the suscription?I don't want the 2 free months nether.

Superuser Contribution Issues with payment??

Hey, Forgot to cancel my subscirtion (3 months free) and I was charged 9.99 on my Paypal account. I have cancelled that subscription however, got an email from Paypal saying that there is insufficient funds in my paypal and bank to pay that. The ques...

Superuser Contribution Can't log in after I changed my Facebook password as another unknown user was using my account

Hi everyone,Last night another user was connected from a PS4 using my Spotify Premium account, so as I log in Spotify with Facebook I changed my Facebook password. Today I wake up and I can't log in in my Spotify account, it says that the user name o...

Superuser Contribution Paying for subscription for premium my payment is due soon but my card was compromised I need to pay

Spotify Premium Free Trial

My Premium Free Trial was set to end 8/24. My card was charged $9.99 on 8/23. Why did this happen?

I buy Premium but i don't have it

If I want to pay premium to the PayPal account from my mother Spotify, comes as the payment window, my mother enters the password and then it loads. When it is finished with loads, then I will come back to the page where you can buy Spotify Premium. ...

old account

I had an account previously and used my student discount. I now cant use my student discount card as i used it on my old account, and i cant remember my old login details. Can anyone help? asap!

playlist offline listening

I have created a playlist and downloaded it for offline listening however after sometime all my playlist have become unavailable and it needs to be downloaded again.. can I prevent this from happening?

FORGOT EMAIL PASSWORD

Hello i have an account of the name watsonjacob77 i forgot my email and password for it and i didnt use facebook what should i do to get it back

I signed up with Paypal and not getting 60 days free

I recieved an e-mail saying that if I sign up for Spotify with Paypal I will get 60 days free subscription. I am only getting 30 days. How can this be corrected?

Spotify Premium from Vodafone RED - Disappeared after a few days?

Hi, I recently switched from pay-as-you-go sim to bill pay and all was fine for the first two days or so, everything worked well and activated my Spotify Premium without any problems. Fast-forward to today and all of a sudden both the app and the des...

60 Day free trial

Hello, I just now decided to take the offered 60 day free trial which I've heard multiple times while using my normal free spotify. I haven't taken the 30 day free trial before. And now when I took it it was only for 30 days? Is this some kind of a b...

Changing Country and Currency

Hy, I was living in Ireland and paying my premium account in EUROS, but now I have come back to Brazil where is my hometown and I'd like to pay it in reais. I have changed my country but you still are charging me in euros. How can I fix it? Best rega...

Superuser Contribution Spotify me ha cambiado todas mis canciones favoritas por otras

Buenos dias, Utilizo con asiduidad la caracteristica de marcar canciones favoritas, de modo que todo el contenido de mis playlist lo marco de este modo para tenerlo mezclado y poder escuchar un "sufle". Hace unos dias fuy a mirar mi lista de cancione...

Can't log in on android phone

I had to reset my password. I did, but still cannot log in on my android phone. Yet, I have no problem logging in on my computer. I already tried uninstalling the app, deleting the device on my account, and logging out of all devices. It still won't ...

Cannot Login With Correct Password

I am trying to log in to the Spotify app on my Mac with my email address, I am certain I am using the correct email and username and it keeps saying that the password is incorrect with error code 3. Please help!