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I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Regular
553868 Views
991 replies
116 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
131192 Views
74 replies
12 likes
Hi there,I have signed up for spotify family but the members of my family are still charged for their individual premiums. Kindly rectify this problem and refund the double charged individual premiums.
Hi there, I have signed up for spotify family but the members of my family are still charged for their individual premiums. Kindly rectify this problem and refund the double charged ind...
Casual Listener
212 Views
2 replies
0 likes
Hi I pay for Spotify premium monthly and now I want to cancel it but every time I go on my browser and follow my instructions on how to do it,it is saying that I do not pay for it so I can't cancel it? Can anyone help me? But it is taking payments
Hi I pay for Spotify premium monthly and now I want to cancel it but every time I go on my browser and follow my instructions on how to do it,it is saying that I do not pay for it so I can't cancel i...
Community Legend
174 Views
1 replies
0 likes
I use a password manager for all my passwords. It is called LastPass. It is a service that generates and manages unique and secure passwords across all of the websites you use on the internet. I use this service to its full potential and have secure ...
I use a password manager for all my passwords. It is called LastPass. It is a service that generates and manages unique and secure passwords across all of the websites you use on the internet. I use ...
Newbie
859 Views
3 replies
0 likes
I am trying to sign up for spotify student, and my college is not an option. What do i do? i cannot get the discount if i cannot select my college..
I am trying to sign up for spotify student, and my college is not an option. What do i do? i cannot get the discount if i cannot select my college..
Spotify Star
241 Views
1 replies
0 likes
Hello, good customer since One year, I Would like to know if it was possible to unlock my email address Who is to associate my account facebook For May I delete my facebook account and recreate myself Rates on spotify with this same address .. Thank ...
Hello, good customer since One year, I Would like to know if it was possible to unlock my email address Who is to associate my account facebook For May I delete my facebook account and recreate ...
Spotify Star
220 Views
1 replies
0 likes
I've been trying to subscribe to the 9 pesos 3 month promo here in spotify through mobile payment which is through Smart. I've been submitting my number for like 5 times already and it's been hours and I still haven't receive any pin code.
I've been trying to subscribe to the 9 pesos 3 month promo here in spotify through mobile payment which is through Smart. I've been submitting my number for like 5 times already and it's been hours a...
Roadie
208 Views
1 replies
0 likes
Hola, el 2/8/16 me cobraron la mensualidad y en este momento tengo servicio free y perdí mis configuraciones de family, ayuda. Escribo por Twitter y sus agentes prefieren responder a los chistosos y no a los que pagamos.
Hola, el 2/8/16 me cobraron la mensualidad y en este momento tengo servicio free y perdí mis configuraciones de family, ayuda. Escribo por Twitter y sus agentes prefieren responder a los chistosos y ...
Roadie
195 Views
1 replies
0 likes
I cancelled my premium for spotify, now I can't listen to my music. I got a notification that my payment didn't process. I double checked my credit card account(becuz I know I have more than enough to cover $9.99) I realized that putting in my credit...
I cancelled my premium for spotify, now I can't listen to my music. I got a notification that my payment didn't process. I double checked my credit card account(becuz I know I have more than enough t...
Roadie
201 Views
1 replies
0 likes
He dado de alta la cuenta de Spotify premium porque me ofrecían 3 meses a 9.99.. he pagado con safecard y me pone que caduca el mes que viene :(... Aparte el mail asociado a mi cuenta no coincide con el mío, ppdrian contestarme a ? Gracias
He dado de alta la cuenta de Spotify premium porque me ofrecían 3 meses a 9.99.. he pagado con safecard y me pone que caduca el mes que viene :(... Aparte el mail asociado a mi cuenta no coincide con...
Community Legend
170 Views
1 replies
0 likes
I'm a college student that has been paying the regular price to find out there was a student discount so I canceled my subscrition a month ago so I can renew it this month for the student price and I'm on the page that ask for my name and the college...
I'm a college student that has been paying the regular price to find out there was a student discount so I canceled my subscrition a month ago so I can renew it this month for the student price and I...
Spotify Star
190 Views
1 replies
0 likes
I've used spotify on my desktop most days for years. All of sudden, not sure what I did differently, when I login via fb it doesn't go through. It shows that it's thinking, but never completes. I can still login on my phone and have no problems, it's...
I've used spotify on my desktop most days for years. All of sudden, not sure what I did differently, when I login via fb it doesn't go through. It shows that it's thinking, but never completes. I can...
Community Legend
249 Views
1 replies
0 likes
All of the sudden I'm unable to log into my premium account. It isn't linked to my Facebook and I can't access the email that I linked to my account. Maybe this is the reason why my account is unaccessable, as I haven't been able to use this email fo...
All of the sudden I'm unable to log into my premium account. It isn't linked to my Facebook and I can't access the email that I linked to my account. Maybe this is the reason why my account is unacce...
Community Legend
229 Views
1 replies
0 likes
Hi, I subscribed 1 year family plan. But when I try to add my husband, the website ask to subscribe premium. What I need to do to solve this? thanks.
Hi, I subscribed 1 year family plan. But when I try to add my husband, the website ask to subscribe premium. What I need to do to solve this? thanks. ...
Community Legend
235 Views
1 replies
0 likes
Everytime i tried to upgrade to premium service i always get an error message ooops something went wrong. I was trying to upgrade via my mobile prepaid credits. Pls help if you were able to encounter something like this. Thanks
Everytime i tried to upgrade to premium service i always get an error message ooops something went wrong. I was trying to upgrade via my mobile prepaid credits. Pls help if you were able to encounter...
Community Legend
208 Views
1 replies
0 likes
Hi,I'm currently a college student in the U.S. and have gotten the student discount from spotify in the past. However, I am studying abroad this year in Italy and before I arrived decided to end my discounted premium subscription. I now would like to...
Hi, I'm currently a college student in the U.S. and have gotten the student discount from spotify in the past. However, I am studying abroad this year in Italy and before I arrived decided to end my...
Roadie
932 Views
1 replies
0 likes
Hey @isaavalle Try logging into your Spotify profile on your browser here with your email. Your username will be displayed after you login. After that, check the status of your subscription. If everything looks ok, logout of the app in your device, a...
Hey @isaavalle Try logging into your Spotify profile on your browser here with your email. Your username will be displayed after you login. After that, check the status of you...
Casual Listener
205 Views
1 replies
0 likes
under my account, then subscriptions tab. the only option i have is to stay premium? does anyone know how i can cancel this service?
under my account, then subscriptions tab. the only option i have is to stay premium? does anyone know how i can cancel this service?
Regular
529 Views
6 replies
0 likes
i sent an email but no reply and now i have been charged 9.99 again. can someone give me an email address that someone will reply to.
i sent an email but no reply and now i have been charged 9.99 again. can someone give me an email address that someone will reply to.
Spotify Star
184 Views
1 replies
0 likes
I cancelled my subscription on 24/08 but i got a payment charged into my account because the subscription. I started my free Premium month but I don't need by the moment so I cancelled the subscription on date but the payment is charged... why?? I wa...
I cancelled my subscription on 24/08 but i got a payment charged into my account because the subscription. I started my free Premium month but I don't need by the moment so I cancelled the subs...
Spotify Star
157 Views
1 replies
0 likes
Last sunday 21st August, I cancelled my Subscription.Goodbye for now!If it's all been a terrible mistake and you've changed your mind, click here to Resubscribe to Premium.If you'd like to come back to Premium any time in the future, just sign into y...
Last sunday 21st August, I cancelled my Subscription. Goodbye for now! If it's all been a terrible mistake and you've changed your mind, click here to Resubscribe to Premium. If you'd like to com...
Community Legend
252 Views
1 replies
0 likes
