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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
80429 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
653891 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
734366 Views
18 replies
29 likes
I paid either 99 or 129 kr (Norway) for Spotify's summer deal; Get 3 months for this prize, no extra charge. I don't know why, but a month in I got the mail that my Premium had ran out, but when I got into Spotify, I could still listen to my music of...
I paid either 99 or 129 kr (Norway) for Spotify's summer deal; Get 3 months for this prize, no extra charge. I don't know why, but a month in I got the mail that my Premium had ran out, but when I go...
Spotify Legend
239 Views
1 replies
0 likes
Since a while I noticed that every now and than I have random playlists amongst my playlists. It started happening since I lost all my playlists and my premium account was compl empty. No one has normally access to my devices. How can I contact Spoti...
Since a while I noticed that every now and than I have random playlists amongst my playlists. It started happening since I lost all my playlists and my premium account was compl empty. &nbs...
Spotify Legend
410 Views
1 replies
0 likes
I am from Argentina and I am paing for premium suscrpition. Today I enter to change it to the family plan and in mi account says that i am not paying. Why? I do not want to pay it again beacuase maybe it will chargeed it both times.
I am from Argentina and I am paing for premium suscrpition. Today I enter to change it to the family plan and in mi account says that i am not paying. Why? I do not want to pay it again beacuase mayb...
Music Fan
311 Views
1 replies
0 likes
Lots of threads about people upgrading to Premium, say on a PC, then being unable to log into their phone? For me the problem was that I'd set up the account on my phone, using my EMAIL address; then accessed the upgrade link 5 mins later on a PC, ag...
Lots of threads about people upgrading to Premium, say on a PC, then being unable to log into their phone? For me the problem was that I'd set up the account on my phone, using my EMAIL address...
Spotify Legend
537 Views
1 replies
0 likes
Hi, Here in Brazil our banks let you create a virtual card to shop online. You can create a virtual card bound to your physical main card (new number, cvv and expiration). There's security mesurements you can set like how many purchases can be made i...
Hi, Here in Brazil our banks let you create a virtual card to shop online. You can create a virtual card bound to your physical main card (new number, cvv and expiration). ...
3643 Views
0 replies
2 likes
Hey. I get billed 12.99 EUR every month, but I don't know why. I currently have Spotify Free, and therefore should pay nothing at all. Unless there's an other account attached to my credit card, of course. Could you guys help me finding that out? I s...
Hey. I get billed 12.99 EUR every month, but I don't know why. I currently have Spotify Free, and therefore should pay nothing at all. Unless there's an other account attached to my credit card,...
Spotify Star
389 Views
3 replies
0 likes
I had my iTunes account hooked up to my account and at some stage my iTunes account ran out of funds, so obviously Spotify stopped working too. I have recently put money onto my iTunes account but I can't seem to figure out how to resubscribe to Prem...
I had my iTunes account hooked up to my account and at some stage my iTunes account ran out of funds, so obviously Spotify stopped working too. I have recently put money onto my iTunes account but I ...
Community Legend
263 Views
1 replies
0 likes
I keep loosing my offline lists. I got premium. I've been charged and my status is premium. But time to time i need to redownload all my musics to listen to them in offline mod. WHY?!
I keep loosing my offline lists. I got premium. I've been charged and my status is premium. But time to time i need to redownload all my musics to listen to them in offline mod. WHY?!
Music Fan
287 Views
3 replies
0 likes
HiI received a gift card, but i can not activate it on the Spotify app because I can only pay with a bank card.What should I do?
Hi I received a gift card, but i can not activate it on the Spotify app because I can only pay with a bank card. What should I do?
Spotify Star
218 Views
1 replies
0 likes
I have recently deactivated Facebook which is the account I have paid for Spotify premium on so now when I log into my normal Spotify only account, I'm stuck with the free version again. Is there a way to use my Spotify premium without deactivating m...
I have recently deactivated Facebook which is the account I have paid for Spotify premium on so now when I log into my normal Spotify only account, I'm stuck with the free version again. Is there a w...
Spotify Star
258 Views
1 replies
0 likes
Hi, I just checked that my Spotify is free account now, but i paid it in 06/2016, in my account settings I saw that they can't identify my payment. I have my CC extract to prove that. I need some help with this, because its paid but its on free becau...
Hi, I just checked that my Spotify is free account now, but i paid it in 06/2016, in my account settings I saw that they can't identify my payment. I have my CC extract to prove that. I need...
Casual Listener
542 Views
2 replies
0 likes
Hello,We currently pay subscriptions via Paypal but I want to change this to be paid by credit card. We have 8 accounts in total and when I try to change the payment method an error appears everytime. I have contacted our credit card issuing bank and...
Hello, We currently pay subscriptions via Paypal but I want to change this to be paid by credit card. We have 8 accounts in total and when I try to change the payment method an error appears e...
Newbie
822 Views
5 replies
0 likes
Good day! I deleted my old facebook account because I want to make a new one. Made a new facebook account with the same email, now I can't make a new spotify account because it says "email already in use". Thank you!
Good day! I deleted my old facebook account because I want to make a new one. Made a new facebook account with the same email, now I can't make a new spotify account because it says "email already in...
Gig Goer
841 Views
1 replies
0 likes
me di de baja hace meses y aun me siguen cobrando mensual
me di de baja hace meses y aun me siguen cobrando mensual
Newbie
18113 Views
8 replies
8 likes
Hello,Does anyone know if you can have one spotify account but multiple users??We use spotify in our retail shops so we would need everyone to be able to log in to there own playlist but under one account. Thanks
Hello, Does anyone know if you can have one spotify account but multiple users?? We use spotify in our retail shops so we would need everyone to be able to log in to there own playlist but under on...
Gig Goer
105159 Views
4 replies
0 likes
Hoe kan ik mijn premium family account opzeggen zonder dat ik premium heb? Moet ik dan weer eerst premium kopen?
Hoe kan ik mijn premium family account opzeggen zonder dat ik premium heb? Moet ik dan weer eerst premium kopen?
Community Legend
5223 Views
22 replies
0 likes
I can log in while using the "log in with facebook" method but I cannot log in with my facebook credentials even though I should be able to. I also cannot change or reset the password for my spotify account since I made it by using facebook. This is ...
I can log in while using the "log in with facebook" method but I cannot log in with my facebook credentials even though I should be able to. I also cannot change or reset the password for my spotify ...
Community Legend
504 Views
5 replies
0 likes
Hi! I signed up when I lived in the US but now I moved to Dubai, UAE and I got signed out and it's telling me that Spotify only works abroad for 14 days. I'm living here now so how do I change my country on my profile?When I tried to change it in the...
Hi! I signed up when I lived in the US but now I moved to Dubai, UAE and I got signed out and it's telling me that Spotify only works abroad for 14 days. I'm living here now so how do I change my cou...
Spotify Legend
941 Views
3 replies
0 likes
Hola!He "activado" una promo de vodafone para tener 3 meses gratis de premium. He recibido un mail de Spotify de 'Bienvenido a Premium', pero en Spotify no tengo ninguna función premium. Debo hacer algo para activarlo en la aplicación? O debería ser ...
Hola! He "activado" una promo de vodafone para tener 3 meses gratis de premium. He recibido un mail de Spotify de 'Bienvenido a Premium', pero en Spotify no tengo ninguna función premium. Debo hacer...
Spotify Legend
237 Views
1 replies
0 likes
I wanted to log in to Spotify on my phone as well as my computer, but I couldn't remember the password. I am unable to make use of the password reset feature as the email address on the account is an old address that is no longer active. I can't chan...
I wanted to log in to Spotify on my phone as well as my computer, but I couldn't remember the password. I am unable to make use of the password reset feature as the email address on the account is an...
Composer
1271 Views
1 replies
0 likes
