Help Wizard

Step 1

NEXT STEP

password not working

password not working

I just joined spotify and I am unable to log in I've reset my password three time only to get wrong password error message when I go back to log in 

Reply
5 Replies

Hey @user-removed,

Can I check you are logging in with your username and not your email thats a common mistake.

 

If that doesn't fix it let me know! 🙂

 

Let me know!

Ethan

no I'm using my username it let me in once but I logged out and it's
started doing it again when I tried to sign back in, thanks

having the same problem i got logged out of spotify and when i go to log back in it says wrong username or password and I have reset my password and it still says wrong password

nevermind i was writing my email instead of my username!

Hey,
Would you mind getting in touch with the support team so they can review your account and help you?

Let me know if you'd like that and I'll give you the methods of contacting

Suggested posts